ChurnZero

AUGUST 14, 2020

Using third-party integrations to bring company-wide customer data into a central hub that’s designed to automate and optimize a Customer Success Manager’s output is when Customer Success really becomes a force to be reckoned with. What are the benefits of integrating with Customer Success software? Subscription Billing Software.

Payments 87

Payments Payment Solutions Customer Success Software Review 87

Totango

JUNE 3, 2022

An excellent opportunity to engage clients is inviting them to an event, such as a webinar or seminar. As a thank you for completing the survey, you’ll receive an automatic 5% discount the next time you renew your subscription. Renewal reminder emails are vital for SaaS subscription services. Invitation to Event Email Template.

Customer Success 110

Customer Success Payments SaaS Payments Payment Methods 110

SaaSX

SEPTEMBER 19, 2019

With such a wide variety of pricing models, billing frequency, payment methods and more – it’s not hard to see why! Part seminar and part Q&A, these veteran SaaS experts shared some truly brilliant, eye-opening and inspiring SaaS data and discoveries that are sure to benefit SaaS founders of all kinds. So where do you start?

Pricing 80

Pricing Payment Methods SaaS Payments 80

SaaStr

AUGUST 9, 2019

What ratio of revenue is healthy for professional services to account for? So when Oracle acquired Siebel, funnily enough, they had this hidden gem, which was Siebel on Demand, which was a SaaS CRM platform, competing with the likes of SalesForce.com, that Oracle had acquired. How does Vikas think about professional services?

SaaS Payments 132

SaaS Payments Cloud Technical Review Scale 132

User Pilot

MARCH 25, 2024

Also known as customer churn, it is the end of the customer’s relationship with a business and is a key indicator of business health. Outside of the lost revenue that comes from losing customers (and that is a lot!), Use pre-dunning banners to remind users of upcoming payment issues.

Underperforming Technical Team 104

Underperforming Technical Team SaaS Payments Payment Solutions Payment Methods 104

Baremetrics

OCTOBER 14, 2021

The Baremetrics New Customer dashboard is looking great, but your monthly recurring revenue rates aren’t climbing as you thought they would. Because it focuses on retention, this model is uniquely suited to SaaS companies that rely on repeat subscriptions. Customers are unhappy and downgrading or churning. Try Baremetrics free.

Marketing 98

Marketing SaaS Payments Payment Services Payments 98

Intercom, Inc.

AUGUST 29, 2019

Stripe’s Head of North America Revenue & Growth, Jeanne DeWitt, on driving growth through customer expansion. Our Head of Sales Ops, Jeff Serlin, and our Director of Demand Generation, Brian Kotlyar, on how sales and marketing should work together to build a single revenue plan. Jeanne DeWitt talks driving expansion revenue.

Scale 172

Scale Sales Hiring Scaling Payment Services 172