ChurnZero

JANUARY 24, 2022

Building a business from the ground up always has its challenges, but maintaining a subscription-based business can be particularly difficult due to its ongoing nature. One of the most effective ways to run a subscription-based business is through a customer-centric strategy. Or what is customer-centric service ?

Payment Features 52

Payment Features Subscription SaaS Payments Payment Services 52

ChurnZero

JANUARY 24, 2022

Building a business from the ground up always has its challenges, but maintaining a subscription-based business can be particularly difficult due to its ongoing nature. One of the most effective ways to run a subscription-based business is through a customer-centric strategy. Or what is customer-centric service ?

Payment Features 52

Payment Features Subscription SaaS Payments Payment Services 52

Totango

AUGUST 23, 2022

By charting the points in your SaaS customers’ journeys, you can plan how to deliver clients’ desired outcomes and satisfying experiences that promote subscription renewals and higher revenue. B2B customer journey touchpoints are occasions when business customers interact with a brand. Sales checkout carts.

B2B 116

B2B Payment Methods Payments SaaS Payments 116

Totango

AUGUST 16, 2022

A winning SaaS business model must prioritize retaining customers, which is far more cost-efficient than acquiring new clients to offset churn. Customer retention software automates best practices for maintaining clients, helping you deliver successful outcomes that inspire subscription renewals and repeat business.

Payment Solutions 100

Payment Solutions Payment Methods Retention Software Review 100

User Pilot

APRIL 29, 2024

Userpilot is a product growth platform with advanced segmentation features. For instance, a SaaS provider of e-commerce platforms might customize its offerings by integrating specific payment gateways popular in certain regions, like PayPal in the US or Alipay in China, to improve user experience and increase sales.

Payment Solutions 104

Payment Solutions SaaS Payments Payment Methods Payments 104

Totango

JUNE 3, 2022

Sales to Customer Success Handoff Email Template. As [Sales Rep Name] mentioned, I’ll be your main point of contact, and it’s my job to make sure you have everything you need to achieve your goals with our products. An excellent opportunity to engage clients is inviting them to an event, such as a webinar or seminar.

Customer Success 110

Customer Success Payments SaaS Payments Payment Methods 110

Baremetrics

OCTOBER 10, 2021

It is not enough to just get as many eyes on your site as possible (although that is nice)—you need to get those visitors with needs that your platform meets. Whatever marketing strategy you choose, use Baremetrics to monitor your sales data. Baremetrics makes it easy to collect and visualize all of your sales data.

Payments 98

Payments Payment Methods Payment Solutions Marketing 98

FastSpring

DECEMBER 18, 2020

While we’ve been shopping for items like clothes or shoes online for years, another trend is now emerging—business-to-business (B2B) ecommerce. It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online.

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

FastSpring

SEPTEMBER 16, 2022

If you’re not sure if FastSpring is the right payment system and merchant of record (MOR) for your B2C and/or B2B SaaS company, we want to know what questions and concerns you have so we can take that into consideration as we continue building out our features and products.

SaaS Payments 146

SaaS Payments Payment Solutions Merchant Services Software Review 146

ProfitWell

MARCH 24, 2020

The subscription model is booming. Almost everything is sold as a subscription, from socks to razor blades, and of course software. Without further ado, let's look at nine subscription-based companies absolutely nailing it in 2020. What is a subscription company? So why the subscription business model?

Subscription 72

Subscription Payment Features Payment Methods Payments 72

Aysling

MARCH 3, 2021

Professional Services Automation (PSA) software is becoming an essential tool for businesses , enabling them to make big gains in efficiency and revenue. Managed Service Providers (MSPs) often rely on PSA software to run their businesses. But the best PSAs do even more, they: Integrate with your existing tools.

Payment Solutions 40

Payment Solutions Payments Software Payment Services 40

ChurnZero

MAY 20, 2021

6M to $10M of Annual Recurring Revenue (ARR) or ~10 Customer Success Mangers (CSMs). Activities: Customer segmentation, defined CSM engagement models, defined customer journey maps, alignment between Sales and Customer Success. A Customer Success platform allows CSMs to manage more accounts at a higher level.

Customer Success 90

Customer Success Payments Payment Services Scale 90

Intercom, Inc.

MARCH 16, 2021

. “Keep open lines of communication with every customer-facing team so you can share critical insights that drive business growth” Your support team is in a unique position – you know your customers’ pain points, questions, and desires better than anyone else. Create a customer feedback loop. Quantitative data is meaningful.

Payment Methods 201

Payment Methods Payments Scale SaaS Payments 201

ProfitWell

MARCH 24, 2020

2020 is the year of Corona Virus thus far but it’s also the year in which the subscription business model is excelling. Subscription companies have become incredibly popular in the past two decades. Almost everything is sold as a subscription, from socks to razor blades, and of course software.

Subscription 40

Subscription Payment Features Payment Methods Payments 40

OPEXEngine

FEBRUARY 22, 2022

Small and Mid-Market (SMM) SaaS Companies serve customers with annual revenues of $1 million to $1 billion and with a typical employee base of 100 to 1,000. An additional non-financial constraint is a fact that these customers typically lack experience in software procurement and implementation, and this adds friction to the sales cycle.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

OPEXEngine

MARCH 15, 2022

High Growth SaaS Companies Get A Significant Portion of Revenues Internationally. Faster growth companies are taking advantage of overseas markets and expanding internationally faster than their slower growth counterparts—with fast-growth companies reporting almost 31-32% of revenue from international business.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

Neil Patel

JANUARY 18, 2022

Everything else is drag-and-drop with dozens of integrations to make capturing leads and sales as straightforward as possible. You won’t need to worry about elements squishing together or losing sales because your mobile site sucks. What do you need to input? Your website text, fonts, images, and brand colors.

Payment Methods 109

Payment Methods Payment Solutions Payments Sales Hiring 109

FastSpring

JUNE 11, 2019

To help you accomplish this, we’re sharing a short list of helpful ebooks, webinars, podcasts, books, and blog posts to help you kick off your growth plan for 2019. Webinar: 7 Ways to Use Video to Increase Conversion Rates – FastSpring. Blog: Why The Subscription Model Is The Future And How To Make The Switch – FastSpring.

Payment Methods 76

Payment Methods Scale Payments Payment Services 76

Neil Patel

DECEMBER 12, 2020

E-commerce Platforms. As an e-commerce business, you want capabilities that let you list products, accept multiple types of payments, categorize goods, and allow you to track backend inventory in real-time. You’ll have to completely recreate it on a new platform. Are you currently selling products in a physical location?

Payment Methods 145

Payment Methods Payments Payment Services Payment Solutions 145

Baremetrics

JANUARY 24, 2021

Anyone managing a SaaS or subscription business is aware of customer churn. Transitioning to SaaS On January 1st 2020, we transitioned the company out of a strategic partnership (we were operating the platform under a non SaaS business model!). We were looking to relaunch the user-driven, SaaS side of our businesses.

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

FastSpring

JUNE 9, 2020

Payment options. People like choices, so add more payment methods to your checkout. And with an ecommerce partner like FastSpring, the process of adding more payment options is super simple and provides a seamless shopping experience for customers across the globe. Subscription tiers. Amazon Pay. MasterCard.

Payment Methods 81

Payment Methods Payment Services Payments PayPal 81

Buffer Resources

FEBRUARY 29, 2024

  Fortunately, there is a third option: local SEO, designed to enhance the online visibility of businesses within a specific geographic area. Google Business Profile (GBP) , formerly Google My Business, plays a pivotal role in local SEO, serving as a centralized platform for businesses to manage their online presence. 

Payment Methods 84

Payment Methods Business Software Review Payment Services 84

Incredo

NOVEMBER 21, 2019

3) Almost any business in the world needs this or that software for its own needs. Software to track analytics, transfer payments, manage inventory, create videos and for many other things. If sounds like this topic can help you generate more SaaS sales with less risk, we are starting! Depends on how you’d prefer to work.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

ChurnZero

JUNE 19, 2020

It is no secret that customer churn hits recurring revenue businesses hard, but what’s its real impact on their long-term health and valuation? To answer that and more, we invited SaaS Capital’s Managing Director, Rob Belcher, and Software Equity Group’s Managing Director, Allen Cinzori, to join us for a webinar.

SaaS Payments 72

SaaS Payments Retention Metrics Payment Solutions 72

ProfitWell

OCTOBER 22, 2019

We have a list of podcasts for the ecommerce-righteous crew out there, plus 2Checkout hosts a webinar, and Rewind partners with BigCommerce to bring you a Black Friday playbook. Your top subscription news. Silent Sales Machine Radio. A 2Checkout webinar. Get your site prepped and secured for higher volume.

Payment Methods 40

Payment Methods Sales Recruiting SaaS Payments Payment Solutions 40

User Pilot

MARCH 31, 2023

Opt-out free trials require payment information upfront, which can be a turn-off for some customers. Opt-out Free trial In the opt-out trial model, users are required to share their payment information upfront. moment; if the trial is too long, then you delay monetization. Engagement loop example from Mailchimp.

Strategy 98

Strategy SaaS Payments Payment Solutions Payment Methods 98

Stax

DECEMBER 27, 2023

Accepting payments is the most important functionality that a business needs to start selling. But to accept payments seamlessly and securely, you need a merchant account. Without a merchant account, it’s very difficult to ensure consistent cash flow or manage multiple sales channels effectively.

Merchant Services 88

Merchant Services Payment Methods Payment Services Payment Solutions 88

ProfitWell

OCTOBER 9, 2019

We have a list of podcasts for the ecommerce-righteous crew out there, plus 2Checkout hosts a webinar, and Rewind partners with BigCommerce to bring you a Black Friday playbook. Your top subscription news. Silent Sales Machine Radio. A 2Checkout webinar. Get your site prepped and secured for higher volume.

Payment Methods 40

Payment Methods Sales Recruiting SaaS Payments Payment Solutions 40

Chart Mogul

AUGUST 30, 2019

The real-life examples of 3 companies that use online courses (that they charge a premium for) to educate customers, lower churn, and grow their revenue. He’s worked with everyone from Fortune 500 companies to startups helping them develop content marketing strategies that align with their business goals. Source: HBR.

SaaS Payments 52

SaaS Payments Payment Methods Scale Payments 52

Baremetrics

JULY 28, 2021

Sales outreach is one of the most important activities you can do to grow your SaaS company. How does knowing more about your leads improve your business? Use Baremetrics to monitor your customers Trial Insight Segmentation Boost sales and reduce churn with Baremetrics. As a business, you will have internal data.

Data 52

Data SaaS Payments Payment Methods Payment Services 52

Chart Mogul

AUGUST 30, 2019

The real-life examples of 3 companies that use online courses (that they charge a premium for) to educate customer, lower churn, and grow their revenue. You can see a graph from a study by Harvard Business Review that has some interesting stats on how consumption impacts LTV. The graph shows how payment plans impact usage.

SaaS Payments 55

SaaS Payments Payment Methods Scale Payments 55

SaaSX

SEPTEMBER 19, 2019

With such a wide variety of pricing models, billing frequency, payment methods and more – it’s not hard to see why! Last week, we attended a fantastic webinar featuring ProfitWell ‘s Patrick Campbell, SaaSCapital ‘s Todd Gardner, and Chargebee ‘s Krish Subramanian. Did you attend this webinar?

Pricing 80

Pricing Payment Methods SaaS Payments 80

SmartKarrot

OCTOBER 18, 2021

Handle client escalations around concerns or issues with their webinar experience. Assist with the renewal process for the team’s accounts. Occasionally provide client training and support of ON24’s proprietary webcasting platforms. Provide process and reconciliation of invoicing for ON24 products and services.

Sales Recruiting 19

Sales Recruiting Customer Success Payment Services Payment Facilitation 19

User Pilot

APRIL 24, 2024

TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. Tracking SaaS renewal rates enables predictable revenue, aiding financial planning and resource management for future growth. In this article, we’ll share everything you need to know for increasing customer renewals.

SaaS Payments 104

SaaS Payments Retention Payment Services Payment Solutions 104

How To Buy Saas

JANUARY 1, 2021

Well, that’s enough to motivate yourself to start creating your first course using the best online course platforms. Come out of your comfort zone, choose the best online course platform, and create your course outline for people who are ready to learn something that you already know. Why Choose an Online Course Platform?

Payment Methods 98

Payment Methods Payments Payment Solutions Marketplace as a Service 98

FastSpring

APRIL 4, 2024

Are you looking for a merchant of record that will partner with you to grow your business internationally? FastSpring provides an all-in-one payment platform for SaaS, software, and digital goods businesses, including VAT and sales tax management, payment localization, and consumer support.

Merchant Services 78

Merchant Services Payments Payment Solutions Payment Methods 78

SaaSOptics

MAY 25, 2022

The SaaS market is no longer split between product-led and sales-led strategies. Today buyers want options; they want to pay for services in the way that suits their business needs. As Chargify and SaaSOptics transition to Maxio, we’re bringing together the best of each platform together to do just that. Our Vision for Maxio.

Payment Services 52

Payment Services SaaS Payments Payments Systems Review 52