Blulogix
FEBRUARY 21, 2024
By BluLogix Team Strategically Aligning Your Business Needs with the Ideal Platform In the vast sea of digital transformation, selecting the right monetization platform can feel like navigating through uncharted waters. and third-party services is crucial for maintaining data consistency and operational efficiency.
User Pilot
JUNE 22, 2023
In this article, we will learn how to effectively reduce the load on your customer support team with 11 effective tactics. TL;DR Product complexity, new features and updates , and poor onboarding can lead to high customer support loads. Use customer support tools to reduce your support team’s need for human intervention.
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Sales Enablement, SaaS and Growth
MARCH 23, 2020
Companies which don’t use mental models risk unleashing mayhem with poor choices or becoming bloated and bureaucratic by reducing the volume and speed at which decisions are made - both scenarios are undesirable and will impact growth. OKRs are a useful mental model - they make it crystal clear what people and teams should be striving for.
BetterCloud
JUNE 16, 2022
Employees wait too long for help desk tickets to be resolved, and IT knows automating SaaS operations can help. Since IT teams are so stretched, employees are waiting too long for IT to resolve tickets. The impact to the organization, unfortunately, is an idle employee and a poor employee experience.
ChurnZero
JUNE 12, 2020
Today, you’d be hard-pressed to find a high-velocity Sales, Marketing, or Product team without a designated operations function. Beloved by their tactical peers, operations brings needed order and logic to busy, results-oriented teams. They focus on how to get things done faster, better, and more efficiently.
ChurnZero
DECEMBER 2, 2022
Does your Customer Success team have the right structure, workload, and engagement model to hit its goals? Re-segmenting your customer base is a natural evolution of your company, product, and team’s growth. We also had to think about how we were doing their variable compensation to incent fairness across the team.
Neil Patel
OCTOBER 24, 2020
Unfortunately, your in-house team doesn’t have the required expertise to push through change. Our team at Neil Patel Digital has compiled the ultimate guide below to help you understand the nuances of working with a consultant for the best results. Spot knowledge gaps and weak points in strategy, and ask for alternatives.
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