FastSpring

JANUARY 29, 2021

If your new year’s resolutions included anything about scaling your business or expanding into other countries, then there’s a lot to be excited about at FastSpring this month. This means that starting January 1, 2021, all ecommerce transactions in the European Economic Area (EEA) became eligible for SCA.

Merchant Services 78

Merchant Services Payment Services Payment Methods compliance 78

Subscription Flow

NOVEMBER 7, 2023

The success of your business can be greatly impacted by your choice of payment processing model in the dynamic world of eCommerce and online business. To simplify the intricacies of payment processing, two well-known solutions have surfaced: Payment Facilitators (PayFacs) and Merchants of Record (MoRs).

Merchant Services 59

Merchant Services Payment Services Payment Facilitation Payfac 59

Stax

FEBRUARY 28, 2024

But if you’re a B2B solution, there’s a high likelihood that businesses will be interested in being able to accept customer payments, rather than just sending them a PayPal link or to a generic payment gateway. How do you add payment processing capabilities to your software? By partnering with a trusted SaaS billing platform.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

SaaStr

NOVEMBER 21, 2022

Brex then scaled its payments business quickly. Shopify identified its ICP as individuals and businesses looking for easy tools to start an online e-commerce store. Then, it built an entire ecosystem around it, soon launching Shopify payments, an embedded payment tool that quickly became the largest piece of the business.

Payments 202

Payments Payment Methods Embedded Payments Scale 202

FastSpring

OCTOBER 31, 2022

When managing international recurring payments, there are three overarching considerations: Staying up to date with local tax laws and transaction regulations Making it really easy for customers to make the initial purchase and sign up for recurring payments Ensuring each subsequent payment goes through.

Merchant Services 78

Merchant Services Payment Features Payment Services Payment Solutions 78

Payrix

JANUARY 30, 2024

Nick realized that adding payments to the software product was the only way he could continue to compete in the space, so he took the opportunity. Nick considered partnering with an ISO, but was reluctant to hand off his studio owners — and the relationships he built with them — to a payment processor. It’s too much work,” Nick said.

Payment Services 130

Payment Services Payments Merchant Services Payment Solutions 130

FastSpring

JANUARY 10, 2023

Checkout (including payment processing and gathering sales tax, GST, and VAT). Handling failed payments and customer notifications. Reconciling payment with accounts and remitting sales tax, GST, and VAT. Recurly: Easily Integrates with Multiple Payment Gateways. Zoho Subscriptions: Online Subscription Billing Platform.

Payment Solutions 110

Payment Solutions Payment Features Payment Methods Payment Services 110

SaaStr

JULY 20, 2022

Weave started off as a dental ERP and comms platform (including VoIP / phone), and then expanded beyond that as it scaled. It’s a tough outcome for a team that is working hard to scale well into the nine figures of ARR. Historically, Weave gave away several “free” phones with each new account.

SaaS Payments 259

SaaS Payments Scale Payment Methods Payments 259

SaaStr

JANUARY 30, 2023

They focused on building a payment platform that empowers international talent and independent contractors to get paid on time in a compliant way while also ensuring that companies can hire international talent and make payments efficiently. This insight led Deel to focus on solving payments and compliance. Trust the process.

Sales Hiring 248

Sales Hiring Payment Services SaaS Payments Scale 248

FastSpring

JANUARY 17, 2023

Most subscription billing platforms let you: Automate invoicing and payments. Provide a self-service portal to customers so they can manage their accounts (including payment information, seats, and more). The remaining options on this list serve both ecommerce and companies selling physical goods and services. Legal compliance.

Payments 84

Payments Payment Features Payment Methods Payment Services 84

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. In this talk, Claire will share these and other lessons for scaling high-growth organizations. I’m an execution person. Manual processes first.

Scale 157

Scale Payment Services Payment Methods Scaling 157

User Pilot

FEBRUARY 25, 2024

TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Onboarding process funnel. Google Analytics – Best tool for tracking website conversion funnels. Identify friction areas.

SaaS Payments 99

SaaS Payments Payment Services Payment Methods Payment Solutions 99

CustomerSuccessBox

APRIL 7, 2022

And, of course, in remote customer onboarding! Read on to know how remote customer onboarding can do so many things that you never thought could have been possible! Every customer success team during the onboarding, buzz around the term “Early value”, the question is how does it all start and even delivered?

Onboarding 52

Onboarding SaaS Payments Payment Methods Scale 52

User Pilot

APRIL 29, 2024

Customer segmentation enables teams to better understand customer needs and pain points and deliver personalized product experiences t o accommodate them. Psychographic segmentation groups individuals according to their lifestyles, interests, and personality traits. Segmentation survey built in Userpilot.

Payment Solutions 92

Payment Solutions SaaS Payments Payment Methods Payments 92

Natalia Luneva

JANUARY 8, 2022

Facebook and Slack used to be the best community platforms for online businesses: they are free, everyone is using them, and they are easy to use. However, new online community platforms emerged to offer better interface, more customization opportunities, and the chance to create your own mini social network.

Payment Methods 52

Payment Methods Payments Payment Solutions SaaS Payments 52

Buffer Resources

NOVEMBER 7, 2023

But, she’s also made the intentional decision to scale back over the past couple of years, stopping her work with subcontractors, cutting down client projects to what she could manage on her own, and reducing her revenue by over $100,000. Financial support for business: I had family support while I got my business off the ground. (I

Scale 110

Scale Scaling Payment Solutions Payment Services 110

Stax

DECEMBER 27, 2023

Accepting payments is the most important functionality that a business needs to start selling. But to accept payments seamlessly and securely, you need a merchant account. A merchant account refers to a business bank account that allows businesses to accept electronic payments for goods and services.

Merchant Services 88

Merchant Services Payment Methods Payment Services Payment Solutions 88

User Pilot

OCTOBER 17, 2023

Online reviews to understand attributes that customers value most, such as specific features, ease of use, customer support, pricing, and so on. Then use the insights to create targeted flows for onboarding, in-app guidance , and support. It measures your customer sentiments based on online discussions about your product or service.

Payment Methods 89

Payment Methods Payment Solutions SaaS Payments Payment Services 89

Stax

NOVEMBER 27, 2023

That’s the amount of non-cash payments made in the U.S. Even if you’re not in the financial industry, you’ll need a payment processor or payment service provider (PSP) to start generating revenue, which means you’ll need to either have a proper risk management framework in place—or work with a PSP that has one.

Merchant Services 88

Merchant Services Payment Services Systems Review Technical Review 88

User Pilot

MARCH 23, 2023

2: Customers churn as a result of an ineffective onboarding process that doesn’t deliver product value. Create a personalized onboarding flow to help users reach the Aha! Helps users adopt advanced features with a continuous onboarding process. Large-scale customer churn also leads to reputational damage.

SaaS Payments 96

SaaS Payments Churn Underperforming Technical Team Payment Methods 96

SaaStr

OCTOBER 10, 2019

Freemium can help software companies gain users quickly—but what happens when it’s time to scale back or up? Join Joaquim Lecha, CEO at Typeform, and Christoph Janz, Managing Partner at Point Nine, as they delve into freemium at scale. The second one is customer feedback at scale. Want to see more content like this?

Scale 141

Scale Scaling Payment Methods SaaS Payments 141

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Here’s what Claire talks about: How to avoid trapdoor decisions when scaling. Lessons for scaling high-growth organizations. Missed the session?

Scale 121

Scale Payment Services Payment Methods Sales Hiring 121

Casey Accidental

FEBRUARY 22, 2024

In this essay we explore one channel that helps many marketplaces scale faster than others: supply driving demand. Sure, they may generate some of their own demand over time, but not enough to unlock the types of cross-side network effects that power the best marketplaces to massive scale like Airbnb and Doordash.

Payments 116

Payments SaaS Payments Scale Payment Methods 116

Intercom, Inc.

MARCH 16, 2021

With the right strategy and proactive support tools – think Outbound Messages , Product Tours , Mobile Carousels , and Banners – you can alert customers to known issues, like delivery delays, bugs in your product, and website downtime. Learn the latest strategies for your most personal, efficient support team yet.

Payment Methods 201

Payment Methods Payments Scale SaaS Payments 201

Baremetrics

FEBRUARY 2, 2021

If you’re looking the best online payment processor, you've likely come across options including Stripe and Zuora. Wide Range of Payment Options Stripe helps companies take their business international, with support for over 135 currencies. Both power a wide range of companies, but which is the best for your business?

Payment Methods 75

Payment Methods Payment Services Technical Review Merchant Services 75

Neil Patel

JULY 12, 2021

The best part about this tool is that it integrates with your mobile app or website so you can see data in real-time and triggers actions by adding in predefined rules. Basically, it makes personalized messages simple. It also includes a dedicated IP address and phone support. Use AdRoll to Automate Ad Campaigns.

Payment Methods 145

Payment Methods Scale Payments Marketing 145

User Pilot

MAY 14, 2021

Growing numbers of SaaS companies are adding an onboarding survey to their customer sign-up flows. But what distinguishes a good onboarding survey from other types of business intelligence? What is an onboarding survey? What should be included in an onboarding survey? Sample questions for onboarding surveys.

Onboarding 52

Onboarding SaaS Payments SaaS Underperforming Technical Team 52

Stax

MARCH 19, 2024

Business owners are increasingly showing an overwhelming preference for SaaS platforms with embedded payment capabilities as part of their offerings. Manual payment processing and disconnected software and payment solutions are dying out, and research by Sifted shows that the integrated financial services market will grow to $3.6

Payments 88

Payments Payment Services Payment Methods SaaS Payments 88

Baremetrics

FEBRUARY 2, 2021

These services include answering customer inquiries, assistance during onboarding, and troubleshooting any problems the customer might encounter while using your product. A common problem customers face when dealing with a SaaS business is credit cards failing during recurring payments. BE HONEST How well do you know your business?

Customer Support 59

Customer Support Payment Methods SaaS Payments Payment Solutions 59

Subscription Flow

NOVEMBER 13, 2023

Less tech-savvy business owners transitioning from legacy systems may want guided onboarding rather than self-service. Most of the functionality offered by Chargebee, is also available with SubscriptionFlow, but with greater customization options, free onboarding support and more integration options.

Payment Features 52

Payment Features Payment Services Payment Solutions Payments 52

Intercom, Inc.

NOVEMBER 7, 2019

As Head of Sales for Spendesk, Nico was initially inspired by the vision of founder Rodolphe Ardant who had spotted a gap for ‘spend management’ in the B2B market based on personal banking trends. So they created a software that provides control, visibility, and payment methods for corporate finance teams.

Scale 162

Scale Payment Methods Payment Solutions Marketing 162

User Pilot

FEBRUARY 5, 2024

However, your conversion rates are highly affected by your free trial model, and they include: Opt-in free trial : Invites users to try the product without upfront payment information, lowering entry barriers and ideal for quickly demonstrating product value. Besides, anything above 30% is regarded as exceptional.

Payment Methods 52

Payment Methods Payment Solutions SaaS Payments Scale 52

SaaSOptics

MARCH 10, 2022

Spreadsheets quickly become unwieldy for a scaling SaaS company; SaaSOptics is the financial reporting tool you’ll never outgrow. Utilizing ePay tools makes sending invoices and receiving customer their payments easy. Check out these CFO tools we recommend to manage online payments for a better customer experience.

Payment Services 87

Payment Services SaaS Payments Payments Payment Solutions 87

Stax

JANUARY 29, 2024

In today’s fast-paced business landscape, efficient and seamless payment processing is paramount to your bottom line. However, staying focused on the big picture can be challenging if your business is bogged down by repetitive payments and intricate billing procedures—both common hurdles for a billing system with inadequate functionality.

Stax 88

Stax Payments Payment Services Payment Features 88

CustomerSuccessBox

MARCH 10, 2022

In this day and age, all B2B SaaS firms want to optimize Automation to scale Customer Success in their organizations. By showing up for them every time their actions say so, and without them ever saying a word, you become more attuned to their personal reality and product experience. Let’s see how automation can scale customer success.

Scale 52

Scale SaaS Payments Customer Success Scaling 52

Neil Patel

APRIL 28, 2021

In addition to a massive audience, Shopify offers users a simple, streamlined experience that allows store set up in record time. When you join the Shopify platform, you have immediate access to functionality that allows you to: build a website create a domain multiple payment options order receiving and processing.

Merchant Services 110

Merchant Services Payment Methods Payments Payment Services 110

SaaStr

MARCH 19, 2019

Niall Wall, Box SVP of Business and Corporate Development alongside Vicki Lin, Stripe’s Head of Ecosystem and Cecilia Stallsmith, Slack’s Director of Platform Marketing discuss scaling your revenue via indirect channels and platform ecosystems. Vicki, if you’d give us your intro. Vicki Lin : Great. Thank you Ceci.

Payments 124

Payments Scale Scaling Revenue 124