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FastSpring Annual Recap: Reflecting on 2020 and Looking Ahead to 2021

FastSpring

On average, our customers’ revenue grew by nearly 20% relative to 2019. We experienced the strength and resiliency of the digital ecommerce economy. As the pandemic hit, we, like most businesses, prepared for the worst. Not only did our customers thrive in 2020, but they also did so at a record level. We acquired SalesRight.

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Why Sales Tax Compliance Matters for Growing SaaS Companies

SaaStr

It’s part of doing business! States are consistently looking for ways to generate more tax revenue, and a fast-growing company (or industry) can provide excellent opportunities. Or 2) File sales tax returns online through a sales tax solution that tells you when, where, and what you need to remit.

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Buy vs. Build: The Subscription Billing Iceberg Effect

Chargify

Managing offers, reliable billing, and subscription lifecycle management is complex, creating an iceberg effect for companies that decide to tackle it on their own. It allows us to upgrade, downgrade, or cancel a client’s subscription easily. Below, we’ll shed some light on the great buy vs. build debate.

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How Buffer Reached $20m in ARR by Focussing on Growing ARPA

Chart Mogul

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. We spoke to Buffer’s CEO Joel Gascoigne about his experience building Buffer and the role and place subscription data plays for the company. What is Buffer. How was that possible?

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11 Key SaaS Roles and Responsibilities in 2023

User Pilot

The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged. Customer Success Manager: This person is responsible for customer relationships and experience as well as acting as the voice of the customer.

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How Buffer Reached $20m in ARR by Focussing on Growing ARPA

Chart Mogul

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. We spoke to Buffer’s CEO Joel Gascoigne about his experience building Buffer and the role and place subscription data plays for the company. What is Buffer. How was that possible?

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How to Write Effective Dunning Emails (30+ Examples Included)

Baremetrics

The customers who actively cancel their subscription. And if you’re not careful, it can slowly eat away at your revenue and bleed your company dry. The customers whose subscriptions end because their credit card payments failed and they never made up for the payment. I’m talking about involuntary churn.