Stax

JANUARY 3, 2024

Whether businesses are on the road or staff are simply moving about in-store, mobile point of sale systems (mPOS systems) are becoming an increasingly popular POS option for small businesses. Imagine a restaurant using a mobile POS system to manage sales both at its permanent locations and through its food truck.

Point of Sale 88

Point of Sale Payment Solutions Payment Methods Payment Services 88

Stax

MAY 30, 2024

TL;DR Understanding your target market is the first step to growing your FSM software business FSM software providers need to invest in product development and innovation to stay up-to-date with industry trends, forecast market needs, and respond with innovative solutions. It’s not just about staying up-to-date with industry trends.

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

Intercom, Inc.

SEPTEMBER 8, 2021

Now, it’s taking center stage as the value driver it truly is , enabling businesses to build lasting relationships with their customers, drive increased operational efficiency, and influence better customer satisfaction and retention. Product Tours and Mobile Carousels.

Scale 237

Scale Headcount Mobile Communication 237

User Pilot

MARCH 29, 2024

The benefits of customer journey analytics include improved customer experience, increased customer satisfaction , retention, and customer lifetime value. Here are 8 insightful customer journey analytics examples that can improve your operational efficiency: Funnel analysis to identify drop-offs in different customer journey maps.

Customer Lifetime Value 74

Customer Lifetime Value Software Review User Experience Trends 74

Stax

MARCH 6, 2024

As the business landscape continues its unstoppable evolution, the necessity for operational efficiency and innovation becomes even more pronounced. Mobile apps make up 53%, and the SaaS market is worth $152 billion. Mobile apps make up 53%, and the SaaS market is worth $152 billion.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Features 88

ChurnZero

JUNE 12, 2020

Customer feedback metrics: Customer Success Operations analyzes customer satisfaction survey (such as NPS, CSAT, and CES) findings to inform leadership on areas of opportunity for development. Customer experience metrics: Customer Success Operations monitors service quality and productivity as it relates to overall operational efficiency.

Customer Success 80

Customer Success Scale Underperforming Technical Team Sales Hiring 80

SmartKarrot

FEBRUARY 6, 2024

From websites and social media platforms to mobile apps and messaging services- it is imperative that your customer has these multitude of communication options. A customer might start their journey on a mobile app, continue researching on a website, seek advice on social media, and make a purchase in-store.

Customer Success 10

Customer Success Strategy Social Media Artificial Intelligence 10