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Building Intercom from home: Software delivery in challenging times

Intercom, Inc.

Intercom’s entire software delivery system is built on the ability to move fast, react to change and rollback, or roll forward, rapidly in the case of something unexpected happening. What changes when you suddenly become an all-remote team overnight, having spent years building and shipping alongside one another?

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Measurement: What SaaS platform builders need to know to prepare for growth, Part 3

CloudGeometry

SaaS business metrics are not hard to find ; we won’t analyze them in-depth here. As it turns out, SaaS operational platform metrics are also abundant. However, it is still too often the case that business metrics and operations metrics live in parallel universes. It makes no difference to anyone but you.

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Guide to Choosing the Right Real Estate SaaS Solution

SaaS Metrics

Software as a Service (SaaS) is a cloud-based software delivery model in which apps or services are delivered over the internet. It has many advantages over traditional software that are usually installed locally on a computer.

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The Major Ways SRE Can Transform IT Ops

SaaS Metrics

Traditional kinds of IT operations are not able to function at the speed of any modern software delivery. Read more The post The Major Ways SRE Can Transform IT Ops first appeared on SaaS Metrics. For this reason, site reliability engineering is one of many new approaches that are growing in popularity across industries.

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5 Reasons Why Most SaaS Companies Fail to Retain Users After Bulk Sign-ups

SaaS Metrics

SaaS is a software licensing and delivery model in which a service provider hosts applications for the users and makes these applications available to them via the Internet. Now, while many vendors look at the growing user base and new renewals as measures of their success, it is actually the.

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How SaaS can be a Game Changer for Small and Medium Businesses

SaaS Metrics

Introduction SaaS (Software as a Service) is a model of software delivery that has evolved significantly over the past decade. Enterprises were quick to adopt the new technology to minimize the high aggregate cost associated with buying traditional software licenses.

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5 Ways Home Service Companies are Utilizing SaaS

SaaS Metrics

Home service companies, like lawn care, plumbing, and electrical services, can utilize software as a service or SaaS. It’s a method of software delivery, allowing you to access data using any device, like a smartphone or tablet. Software as a service is centrally hosted. Google Docs is a good example of SaaS.