SaaStr
DECEMBER 3, 2023
So over the past decade-and-a-half we’ve come up with a lot of yardsticks, metrics and rules for SaaS companies. E.g.,: CAC of < 12 months is Good-to-Great Paying sales reps 25%-30% of what they close is Good A burn ratio of 1 or less is Good These metrics do sort of work, if you have some capital to spend (i.e.,
SaaStr
JULY 11, 2023
In a special session of Workshop Wednesday, Gorgias Founder & CEO Romain Lapeyre and Gorgias VP of Sales & Partnerships Aasif Osmany share their learnings, advice, and hacks for optimizing your sales process. For example, Gorgias knew they were targeting not only eCommerce but also customer service. Sign up for free.
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OPEXEngine
MAY 18, 2021
In this blog, we are looking at the business metrics that can be measured quantitatively and providing a few insights on how investors analyze them. We’ve talked to dozens of our SaaS customers, as well as investors to learn more about what is happening with these key metrics. SaaS Metric #2 – Growth Rate.
SaaStr
JULY 20, 2022
It’s something we don’t see too often these days, as $200m+ ARR sort of became the new floor to IPO in SaaS. Today, it crosses dentistry, optometry, veterinary, physical therapy, specialty medical services, audiology, plumbing, electrical, HVAC and other home services. Many SMBs just prefer it. #4.
FastSpring
SEPTEMBER 16, 2022
Note: From global payment processing to global VAT and sales tax management, FastSpring is the easiest way to sell around the world. This includes internal data we pulled from 271 global SaaS and software sellers using FastSpring to process transactions last year. Stream both interviews below and see highlights from each.
Point Nine Land
JUNE 18, 2023
Everything you always wanted to know about cohort analysis (but were afraid to ask) Back in 2012, I wrote a blog post titled “Know your user cohorts” , which began like this: “One of the most important tools to better understand the usage of a web application — or a service, a game or a mobile app, it doesn’t matter — is a cohort analysis.
SaaStr
OCTOBER 31, 2023
They learned from some of the biggest in SaaS — Aaron Levie and Jeff Lawson. Before Navan, there were different apps for managing expenses, events and meetings, payments, etc. The new app was extremely customer-focused and solved problems for people, like Doordash or Netflix might do, but within Enterprise and SMB.
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