FastSpring

MARCH 20, 2023

Release Notes is our monthly highlight of our great features coming out on the FastSpring platform so you’ll be able to pick up and go with the latest features for your store. New and Improved Webhook Status Reporting As we go into 2023, we are striving to deliver improvements to make our platform more developer friendly.

User Experience 85

User Experience Merchant Services Payment Methods Payments 85

BrightBack

JANUARY 17, 2022

billing, product, CRM, support), to deploy and test personalized user experiences that actually save customers, and to hire product managers with the time to run ongoing experiments, track results, and optimize at scale.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

Subscription Flow

NOVEMBER 16, 2023

Subscription based and fixed pricing were two payment methods that had benefits but also major drawbacks such as: flexibility for the client as well as the company. The method by which the price per unit of consumption is established is a consumption model’s second most crucial component.

Pricing 52

Pricing Payment Features Payment Services Payment Methods 52

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. More established professionals and businesses (less students and early-stage startups). That includes: A global focus.

SaaS Payments 143

SaaS Payments Payment Solutions Merchant Services Software Review 143

Totango

JULY 15, 2022

Detecting and protecting at-risk customers is important even in the best of times, but it is especially critical during times of economic instability when your current customer base is your greatest (and perhaps only) source of dependable revenue growth. . Total revenue at risk. Percent of revenue at risk.

Payment Methods 85

Payment Methods Payment Services Payments Payment Solutions 85

Aysling

JULY 29, 2021

Also, spreadsheets aren’t designed to store data from the past, so it becomes difficult to spot trends. They are limiting – they limit the vision and forecasting of company leadership. It can handle payments, reporting, HR and freelancer management. Plus, there are many integrations you can use with Aysling.

Payment Services 40

Payment Services Payment Features Payments Payment Methods 40

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. I’m an execution person.

Scale 159

Scale Payment Services Payment Methods Scaling 159

ChurnZero

JANUARY 18, 2024

The role of the chief customer officer has become an essential function in subscription-based business models such as software-as-a-service (SaaS), where customer retention is paramount and requires executive-level leadership. SaaS businesses, meanwhile, benefit from predictable streams of recurring revenue.

Development Team Review 52

Development Team Review Technical Review Software Review Sales Hiring 52

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. * First, what is continuous customer development? What is the process to do it efficiently? Does it have to be in person?

Scale 134

Scale SaaS Payments Sales Recruiting Payment Services 134

OPEXEngine

MARCH 15, 2022

High Growth SaaS Companies Get A Significant Portion of Revenues Internationally. Faster growth companies are taking advantage of overseas markets and expanding internationally faster than their slower growth counterparts—with fast-growth companies reporting almost 31-32% of revenue from international business. Company Maturity.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

ChurnZero

MAY 20, 2021

6M to $10M of Annual Recurring Revenue (ARR) or ~10 Customer Success Mangers (CSMs). But the best Sales and Marketing teams (which also have a relationship component) use well-defined processes and data integrations to drive their operations. Build Phase. Traits: Product-market fit. $6M Warning Sign to Level Up.

Customer Success 90

Customer Success Payments Payment Services Scale 90

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Payments has been around for thousands of years.

Scale 121

Scale Payment Services Payment Methods Sales Hiring 121

SaaSHolic

MAY 15, 2023

Three important factors for companies to consider when implementing AI are discussed: organizational structure, management systems, and leadership models, with an emphasis on simplicity and financial optimization in data processes.

Payment Methods 52

Payment Methods Blockchain Artificial Intelligence Payment Services 52

SaaStr

AUGUST 7, 2020

We’ve invested in over 300 companies at Salesforce Ventures and have partnered with both of you closely and it’s been amazing to see this story up close and personal over the years. Matt Garratt: If you just look at Vlocity and nCino, amazing businesses. Grew to over a hundred million dollars in revenue in five years.

Payment Solutions 152

Payment Solutions Pricing Payments Payment Services 152

CustomerSuccessBox

JULY 11, 2022

This trip begins for the majority of SaaS products when a user clicks a “cancel subscription” button of some sort. They could, however, have left due to a business-related issue just as probable. Surveys may also be integrated directly into the cancellation page. The route includes account churn.

Churn 52

Churn Payment Services Payment Methods SaaS Payments 52

Sales Hacker

FEBRUARY 12, 2021

See what the top 10 platforms you should be looking at in 2021 are to make an informed decision for your business needs. Additionally, unlike small CRMs, enterprise CRM platforms are usually able to connect with many other tools. Lastly, an enterprise CRM platform is able to support more than just the sales organization.

Payment Solutions 86

Payment Solutions Enterprise Scale Payments 86

ProfitWell

AUGUST 26, 2019

Today's Top Subscription News. Stripe, the online payment processing software, was placed in eighth. Tech Tribune came to these results after researching revenue potential, leadership team, brand/product traction, and competitive landscape. Subscription is the future of retail. Top SanFran Startups.

Payment Methods 40

Payment Methods Sales Recruiting Payment Services Payment Solutions 40

OPEXEngine

JULY 28, 2020

While companies like Amazon, Alphabet, Tencent or Adobe might not label what they do a formal “strategy process,” their success owes much to tried and true principles of strategy development. What they don’t do is get bogged down in process or complexity. That has turned into a big win for Google.

Payment Solutions 52

Payment Solutions Strategy Payment Services Scale 52

Baremetrics

AUGUST 5, 2021

Sign up for the Baremetrics free trial and start seeing more into your subscription revenues now. Aside from the cost of tracking software comes the need to monitor your employees’ online activities throughout the day while they are working from home. Especially with monitoring your metrics. That’s where Baremetrics comes in.

SaaS Payments 98

SaaS Payments Technical Review Payment Methods Software Review 98

SaaStr

JULY 9, 2019

I’m probably the most hated person in the room right now, but please indulge me. Giraffe is a mobile job matching platform that helps medium skilled workers get access to opportunities and helps businesses to recruit staff faster, and easier, and more affordably than any other way. I’ll go easy on you.

Scale 168

Scale Sales Recruiting Scaling SaaS Payments 168

FastSpring

MARCH 27, 2023

Founded in 2019, Cognota is the first and only LearnOps platform for corporate learning and development teams. There are now over 150 enterprise companies using the platform. EJ Brown 00:31 That was Ryan Austin, the founder and CEO of Cognota, the first and only LearnOps platform for corporate learning and development teams.

Payment Solutions 105

Payment Solutions Payment Services SaaS Payments VP of Engineering 105

SaaStr

NOVEMBER 7, 2019

How can a simple offering be transformed into its own platform? Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Want to see more content like this?

Payments 124

Payments Merchant Services Payment Solutions Payment Services 124

SmartKarrot

MARCH 23, 2023

Demonstrating our SaaS platform online. Subscriptions from clients renewed. Sell customers on the benefits of the Robin AI platform. Collaborate on fundamental customer success KPIs and performance with the senior leadership team and larger go-to-market team. Payment that is competitive.

Customer Success 19

Customer Success Payments Underperforming Technical Team Payment Services 19

ProfitWell

SEPTEMBER 23, 2019

Your Daily Top Subscription News. Since we know subscription retail is the new brick and mortar shopping experience, we're all eyes for Lookiero—which is being dubbed "the Stitch Fix for Europe.". It then delivers five personally-curated pieces to fit the shopper's individual size, style, and preferences. Subscription Sapiens.

VP of Engineering 45

VP of Engineering Payment Services Payment Methods Subscription 45

ProfitWell

MAY 8, 2020

How are churn and new revenue trending over time? Get it right and your customer success strategy can decrease customer acquisition costs, increase lifetime value, and make a direct impact on your revenue potential. We know right now, amid a crisis, leadership takes on a whole new meaning. MRR LOSS +1.36%. MRR GAIN -1.90%.

Scale 52

Scale Payment Solutions Payments SaaS Payments 52

SaaStr

OCTOBER 29, 2019

SaaS is about creating long-term value for your customer, and being compensated appropriately for that value as a business. Learn actionable monetization tips from a Product/Growth operator turned VC. This is a mobile solution for SMB’s to send an invoice and get paid. Want to see more content like this? Hi, everybody.

Payments 100

Payments Pricing Compensation SaaS Payments 100

SmartKarrot

APRIL 13, 2020

In this blog we’ll talk about SaaS business and top 50 SaaS companies in 2020. SaaS businesses are organizations that provide subscription-based software applications that are centrally hosted on their servers over the internet. See here how we architected a cutting edge Customer Success platform. Solarwinds.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

SaaStr

AUGUST 9, 2019

What ratio of revenue is healthy for professional services to account for? So when Oracle acquired Siebel, funnily enough, they had this hidden gem, which was Siebel on Demand, which was a SaaS CRM platform, competing with the likes of SalesForce.com, that Oracle had acquired. How does Vikas think about professional services?

SaaS Payments 139

SaaS Payments Cloud Technical Review Scale 139

Intercom, Inc.

MAY 16, 2019

It allows you to maximize a new feature’s value with minimal effort because the feature is part of this system or platform. Patrick: It’s a tool that helps you create interactive product onboarding guides for online businesses or online products. It starts with so many businesses, which are subscription businesses.

Payment Solutions 106

Payment Solutions Underperforming Technical Team Onboarding Software Review 106

User Pilot

MAY 8, 2024

It gives the product a competitive advantage, improves brand reputation, and propels revenue growth. Common needs are related to functionality, reliability, usability , integration , support, customization, and cost-effectiveness. Personalize experiences for different customer segments.

SaaS Payments 105

SaaS Payments Payment Solutions Payment Services Payments 105

Sales Hacker

NOVEMBER 15, 2017

Account-Based Everything / Revenue. Annual Recurring Revenue. Account Based Marketing (ABM) is a strategic framework that engages qualified individual prospects or customer accounts as unique markets in themselves, worthy of focused, hyper-personalized treatment by sales, marketing and other teams. . AB Testing.

Scale 99

Scale Payment Methods Sales Recruiting SaaS Payments 99

Outseta

APRIL 14, 2020

As founders and leadership teams scramble to minimize the impact of the downturn on their businesses, I can assure you that most of their employees aren’t reaching out to them offering creative solutions to their problems. You need to integrate Stripe with your product. SaaS is no different.

Payment Methods 68

Payment Methods Payment Solutions SaaS Payments Payments 68

SmartKarrot

SEPTEMBER 1, 2022

Sales motion: A corporation’s method and strategies to market its goods. Annual Contract Value (ACV): The typical annual cost of a client’s subscription. The first step in any sales process is establishing a rapport with the potential enterprise client. Lead: A potential client, either as an individual or company.

Enterprise 10

Enterprise Outsourcing Services Scale Payment Services 10

Incredo

NOVEMBER 1, 2019

When you’re looking to generate significant revenue as a newbie in the SaaS market, your product prices shouldn’t go above $5000. Most commonly, startups that employ it sell their products completely via ecommerce, so that they can remain focused on quality of the product and design. Self-Service. Focus: Product and Customer Journey.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

OCTOBER 24, 2019

Christian Lanng : So we started with something very, very narrow, which was invoicing. But invoicing happens to be connected to something really, really important, which is payments. So if you get the invoice, you get the payment and that’s a lot more interesting. You pay a subscription. ” No.

Payments 102

Payments Payment Features SaaS Payments Underperforming Technical Team 102

ProfitWell

OCTOBER 7, 2019

Today on Recur Now, the astronomical findings of Zuora’s Subscription Economy Index are released. We’re also talking subscription sports with a pricing expert, and highlighting a former Netflix culture-building badass. Your top subscription news. Subscription Cavaliers. Can you guess who? WeWork lets go.

Subscription 49

Subscription Payment Features Payments Payment Services 49

ProfitWell

SEPTEMBER 25, 2019

That’s never been truer for software businesses in particular than in the past 10-15 years, with the internet stimulating an explosion in the number of viable revenue models. Let’s take a look at some of the most popular revenue models used today — why they’re popular, why they work, and why they will (or won’t) work for you.

Payments 40

Payments Revenue Payment Methods SaaS Payments 40