SaaStr

JUNE 7, 2021

I was an intern at IBM mainframe software when I was 20 years old. If you take this ability to not follow the herd and the experience, you can spot trends. When you think about it, when a trend is early, everybody thinks you’re wrong. I was a software developer, a product person. That was 30 years ago.

Sales Hiring 337

Sales Hiring Underperforming Technical Team SaaS Headcount 337

Clouded Judgement

SEPTEMBER 19, 2023

If you don’t want to manage all of the infrastructure around Iceberg (plus allocating headcount to do this!) The rise of foundation models and generative AI only furthers this trend. Iceberg leaned into the git functionality that software developers have become accustomed to.

Data 130

Data Government Scale GCP(Google Cloud Platform) 130

Valuize Consulting

AUGUST 19, 2024

This role is crucial for organizations that aim to scale their CS efforts without a proportional increase in headcount. By automating routine engagements, this role ensures that customers receive timely and relevant communications, enhancing the overall customer experience.

Technical Review 52

Technical Review Systems Review Headcount Customer Success 52

ChurnZero

NOVEMBER 8, 2019

In fact, they allow your team to manage more accounts without the need to increase headcount. . For most Customer Success workflows, CRMs require custom software development. Drawing from a wealth of customer data, these platforms can identify customer trends that matter. Usability : .

Customer Success 63

Customer Success Scale Headcount Scaling 63