Headcount Marketplace as a Service Presentation 
Sales Enablement, SaaS and Growth
MARCH 23, 2020
I leveraged many of the 52 mental models while working at various software as a service (SaaS) companies, but in truth, they can be applied anywhere, regardless of industry. Total Addressable Market Total addressable market (TAM) is an economic framework to understand the potential revenue available for a product or service.
Intercom, Inc.
JULY 11, 2019
As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Kaitlin: You’re the General Manager HubSpot’s Service Hub. Could you give me a bit of background on why HubSpot built Service Hub in the first place and the philosophy behind it?
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Intercom, Inc.
MAY 13, 2021
A great customer success team will help you to better understand your customer’s needs, identify what “success” means to them, and in turn, help your customers realize the value of your services, creating a more successful outcome for both their team and yours. “Why do you have playbooks?
OPEXEngine
JULY 27, 2021
His presentation took the traditional focus on People, Process and Systems to a far more strategic level when thinking about how SaaS and software CFOs need to frame their organizational planning for scale. Be carefully bold about affecting change and helping to guide the company in an evolving world and marketplace.
SaaStr
JUNE 16, 2020
I was an account executive covering financial services vertical and covering in New York. Adnan Chaudhry: We’re doing sales leadership, all hands calls with customer service and support and sales every single week. That visualization, we’ve just opened up the marketplace. And see you guys in the next presentation.
OpenView Labs
SEPTEMBER 3, 2020
Culture helps a company define itself, attract the right team members and customers, and differentiate in the marketplace. There was no agenda, and no presentations,” she said. “It Amazon’s Cloud (Amazon Web Services) division, for example, sends out new hire kits that include coffee mugs and t-shirts.
Point Nine Land
APRIL 21, 2021
In SaaS vs. marketplaces? Sometimes you know that you will be working on improving something with a number of engineers and during a number of quarters, you have a reasonable metrics target but you really don’t know which features are going to be delivered, then better present it that way. How are you coming up with the best solutions?
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