SaaStr

MARCH 7, 2023

Many of them said headcount management and spend were common levers they pulled, given the immediate and significant impact they have on spend. What are companies doing today to scale efficiently? However, there is a significant pivot to efficient growth with a projected improvement in margins.

Outsourcing Services 164

Outsourcing Services Scaling Venture Capital Forecasting 164

Sales Enablement, SaaS and Growth

MARCH 23, 2020

Customer > Team > Individual During my time at HubSpot, the leadership team shared this mental model to help with decision-making. Total Addressable Market Total addressable market (TAM) is an economic framework to understand the potential revenue available for a product or service. Operational efficiency.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

SaaStr

MARCH 15, 2024

Part of the joy for him was being able to tie the two motions together, building an Enterprise business on top of an existing business, and by the time he left Heroku, they had gone from about 5% to 50% of revenue. Have There Been Any Big Changes for Vimeo Related to Efficiency? In 2021, revenue per employee was around 80k to 100k.

AI Search 216

AI Search SaaS Advertising Sales Hiring 216

ChurnZero

MARCH 22, 2023

As a CS leader, these tools help keep your team lean, standardize your operations, and give your C-suite visibility into decisions about headcount and tooling. Revenue: You also need to consider revenue. You can’t help any of your customers effectively if you aren’t operating efficiently.

Customer Success 97

Customer Success Headcount Finance Leadership 97

ChurnZero

DECEMBER 2, 2022

I recognize that for a lot of you, your customer base may not always understand that, and so that’s why it’s critically important for your leadership to be out there talking to your customers, discussing the “why,” and explaining how this is going to be a better service model for them. We want highly skilled CSMs in each segment.

Headcount 98

Headcount Underperforming Technical Team Scale Outsourced Development 98

ChurnZero

MARCH 22, 2023

As a CS leader, these tools help keep your team lean, standardize your operations, and give your C-suite visibility into decisions about headcount and tooling. Revenue: You also need to consider revenue. You can’t help any of your customers effectively if you aren’t operating efficiently.

Customer Success 59

Customer Success Headcount Finance Leadership 59

Point Nine Land

APRIL 21, 2021

We grew from less than a million to several tens of millions of ARR (Annual Recurring Revenue) during that time. Most of the time in Saas, it is going to be ARR (Annual Recurring Revenue) but it can be anything. This is an exercise that should be done with input/feedback of the leadership team. An organizational task.

Sales Hiring 52

Sales Hiring Startup Scale Software Review 52