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70+ Experts Reveal the Best Customer Retention Strategies During COVID-19

SmartKarrot

Customer retention is very challenging for businesses especially in 2020. The existing customer retention strategies may not work best in these testing times. In this context, we reached out to business owners, influencers, startup founders to know what customer retention tactics they are using in the coronavirus pandemic.

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What Is a Growth Team And Does Your SaaS Need One?

User Pilot

What’s the difference between a growth hacker and a growth marketer? The former is mainly concerned with applying hacks that lead to growth due to virality. On the other hand, a growth marketer is focused on improving conversion rates at one specific part of the funnel at a time.

Scale 99
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SaaStr Podcast #390 with Outgrow Co-founder Randy Rayess

SaaStr

390: Randy Rayess is the Co-Founder @ Outgrow, a growth marketing platform that enables marketers to build interactive content/tools to increase customer engagement and boost demand generation. Randy Rayess: I mean, when we launched that mobile app cost calculator, it really changed the way I thought about marketing.

Scale 192
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HubSpot’s Kieran Flanagan on product-led growth

Intercom, Inc.

And we knew that the more people who took that action, the better upgrade rate, the better the retention. I started my career as a software developer and I was terrible at that – really average. Then I restarted as a marketer. And when we created our onboarding, we would onboard people to do that action.