HubSpot’s Michael Redbord on staying in touch with your customers as you scale
Intercom, Inc.
JULY 11, 2019
If you’re a leader, he says, don’t try to scale your job. Even as the company begins to expand, it’s important to prioritize these one-to-one conversations because understanding how your users interact with your product is actually the key to healthy growth. Kaitlin: You’re the General Manager HubSpot’s Service Hub.
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