SaaStr

MARCH 7, 2023

At the beginning of 2022, most of those plans were based on the assumption that 2021 growth could be sustained — 56% year-over-year growth in revenue. The forecasted median growth rate is more tepid now, around 35%. However, there is a significant pivot to efficient growth with a projected improvement in margins.

Outsourcing Services 164

Outsourcing Services Scaling Venture Capital Forecasting 164

ChurnZero

JUNE 12, 2020

When we represent our organizations, we want to generate more revenue with fewer resources,” explains Smartsheet in their article on calculating productivity. Again, if you replied, “Customer Success Director or above,” you’re not getting the most value from leadership. So, what is Customer Success Operations?

Customer Success 80

Customer Success Scale Underperforming Technical Team Sales Hiring 80

Kellblog

MARCH 11, 2020

Believing that: A customer has a fixed budget that is 100% fungible between ARR (annual revenue revenue) and services. Zero-sum delusion typically presents with the following metrics: Services being less than 10% of total company revenues. They will know to get more bookings when the forecast is light.

Underperforming Technical Team 99

Underperforming Technical Team Sales Hiring Consulting Forecasting 99

User Pilot

DECEMBER 10, 2023

Revenue run rate (RRR) is one of the simplest metrics for developing a sound business strategy. When used right, it helps SaaS companies analyze and understand their current performance and forecast annualized revenue. TL;DR Revenue run rate is a forecasting technique used to estimate the revenue of a business over some time.

Revenue 104

Revenue Scale SaaS Forecasting 104

OPEXEngine

DECEMBER 23, 2020

Believing that: A customer has a fixed budget that is 100% fungible between ARR (annual revenue revenue) and services. Zero-sum delusion typically presents with the following metrics: Services being less than 10% of total company revenues. They will know to get more bookings when the forecast is light.

Underperforming Technical Team 52

Underperforming Technical Team Sales Hiring Consulting Forecasting 52

Valuize Consulting

JULY 13, 2022

Customer Success Operations is the engine that powers your customer lifecycle with the goal of achieving best-in-class Net Dollar Retention. To help you achieve this organizational unity and operational efficiency, Valuize’s Founder & CEO, Ross Fulton, spoke with CS Operations pioneer, Mary-Beth Donovan.

Interviewing 52

Interviewing Engineering Scale Revenue 52

InsightSquared

JUNE 8, 2021

New integration provides automated enrichment and analytics of contacts identified during active sales cycles and customer relationships to reduce risk and improve forecast accuracy. This current workflow leads to incomplete contact data, creating significant blindspots for revenue teams that impact overall win rates and execution: .

Scale 62

Scale Forecasting Customer Lifetime Value Operational efficiency. 62