Intercom, Inc.

DECEMBER 31, 2019

The scale is extraordinary. What was perhaps less predictable was the ensuing prevalence of the subscription-based business model. Here, we trace some of the biggest trends and stories in technology over the past decade, and try to find a narrative to make sense of it all. . There are about 3.2

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

Sales Enablement, SaaS and Growth

MARCH 23, 2020

One of the biggest challenges businesses face when they grow is scaling effective , autonomous and quick decision-making. Customer > Team > Individual During my time at HubSpot, the leadership team shared this mental model to help with decision-making. Again, it was an easy to use model which scaled effective decision-making.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

SaaStr

APRIL 24, 2020

327: John Mellor is Chief Strategy Officer @ Domo, the company that allows you to leverage BI at scale to empower your team with data. How does John think about the role of leadership in a crisis such as this? Where does John believe many leadership teams go wrong in times such as this? John Mellor: Adobe was a great experience.

Scale 214

Scale Leadership Strategy Technology 214

User Pilot

NOVEMBER 27, 2023

Theoretically, this model helps companies scale with lower costs and higher retention. You can do this by using automated churn surveys to capture the reasons why customers are leaving or canceling their subscriptions/contracts with your company. The survey should be triggered immediately after a user clicks the cancel button.

Scale 102

Scale Acquisition Strategy Retention 102

Sales Hacker

OCTOBER 7, 2021

Bringing Sales & Leadership with Heart and Ladies Happy Hour to the sales community. I went through a VP of Sales Program with SaaSy Sales Leadership — the moment I realized I didn’t want to be a VP of Sales. She is a Speaker and Hostess for LinkedIn Live. What is one a-ha moment you’ve had in your sales career?

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Sales Hacker

JANUARY 19, 2021

He’s also a very funny and entertaining person. Nicolette Mullenix, Snowflakes Enterprise Sales Director, says, “Outreach is the pillar behind how they’ve been able to scale.” Prior to founding Winning By Design, Jacco held sales leadership roles at QUMU, Kontiki, Technicolor, Ericcson, and Philips.

Sales Hiring 63

Sales Hiring Scale Technical Advisors Travel 63

SaaStr

JULY 22, 2020

One is two thirds enterprise, one third consumer, some healthcare as well now, and I would say, over the last few months, we have still continued with the same areas that we were excited about before so very much in marketplaces and consumer subscription and SAS. For Instacart is very cleverly done is they have a subscription plan.

Venture Capital 216

Venture Capital Investment Travel Marketplace as a Service 216