Valuize Consulting
DECEMBER 20, 2023
Overall, the industry witnessed transformative trends shaping the way businesses engage and retain their customers in an increasingly capital constrained and fast-paced environment. Watch Webinar 2. Watch Webinar 5. Amidst this year of evolution, what was top of mind for B2B recurring revenue leaders in 2023? Read Article 4.
Stax
MARCH 26, 2024
By leveraging online terminals, merchants can enhance their operational efficiency, expand their market reach, and provide an enriched customer experience. As with all digital tools, virtual terminals offer features designed to streamline processes and enhance operational efficiency.
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User Pilot
FEBRUARY 4, 2023
Using tooltips and running webinars to guide customers can help you drive feature discovery. They may involve cost-cutting measures, investments in research and development to enhance existing products and services, or improvements in operational efficiency. What are strategic initiatives? Initiative example #1.
InsightSquared
MARCH 8, 2021
I recently joined InsightSquared in Q4 2020 after 4 years of consulting independently for small and medium sized businesses; I focused mainly on operational efficiency and maximizing profit. . Focus on the things that you can control and work to win, understanding as you engage with your team, or anyone really.
ChurnZero
JUNE 12, 2020
Strategic initiatives: product, customer experience, marketing, engagement initiatives. Without the focus, initiative, and care of a dedicated owner, these operational areas of Customer Success cannot mature. What’s the Ideal Job Profile for Customer Success Operations?
ChurnZero
MAY 20, 2021
Activities: Customer segmentation, defined CSM engagement models, defined customer journey maps, alignment between Sales and Customer Success. Activities: Customer expansion focus, customer community engagement, customer advocacy. Build Phase. Traits: Product-market fit. $6M Transform Phase. Traits: $15M to $20M ARR and up.
SmartKarrot
DECEMBER 16, 2022
Deliver an annual program of Success Events and Webinars working with internal and external stakeholders (including Marketing, Product, and Professional Services) to deliver additional value and enhance the customer relationship. Design and launch critical programs to improve customer experience and operational efficiency.
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