User Pilot
OCTOBER 22, 2023
A primary goal of customer success teams at SaaS companies is to drive user engagement. Whether in the context of new customer activation, upselling premium features, or reducing churn, strong user engagement is a clear indicator of customers’ ongoing commitment to your product.
User Pilot
MARCH 7, 2024
How do you conduct user engagement analysis? How do you use the insights to improve user engagement? We also look at a couple of analytics tools for analyzing user engagement. TL;DR User engagement is a measure of how active your users are inside the product and how good the product is at keeping them interested.
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ChurnZero
APRIL 18, 2024
Make sure you’re still delivering high-touch, one-to-one engagement. Analog + digital customer engagement: how to find your balance The analog versus digital metaphor may be from the engineering world, but it’s a great lesson in how tools can co-exist rather than conquer. Wait, say that again? Balance is key.
User Pilot
NOVEMBER 7, 2023
That’s why customer engagement marketing is an essential pillar, as it provides the building blocks for making customers stay, engage , and eventually become loyal advocates for your product. That said, we’ll go over how to build a strong customer engagement strategy that cultivates trust and unlocks product growth.
Speaker: Shyvee Shi - Product Lead and Learning Instructor at LinkedIn
Attendance of this webinar will earn one PDH toward your NPDP certification for the Product Development and Management Association.
Nimble - Sales
DECEMBER 27, 2023
If you couldn’t join our recent webinar, no worries! We’ve got you covered with an on-demand Webinar Replay, tailored just for you. In this engaging session, Nimble’s marketing experts, Jenna Dreikorn and Gabi Lohr, delve into the latest enhancements to Nimble’s Web Forms.
Nimble - Sales
JANUARY 29, 2024
Couldn’t make it to our recent webinar? We’ve got you covered with a Webinar Replay. In this engaging session, Nimble’s marketing experts, Jenna Dreikorn and Gabi Lohr, delve into the latest enhancements to Nimble’s Web Forms and how this innovative feature can streamline your team’s data collection processes.
Speaker: Amy Bucher, Ph.D., Vice President of Behavior Change Design, Mad*Pow
In this webinar, you will learn: The basics of motivation and the types of motivation that last. Amy's book "Engaged: Designing for Behavior Change" is out and ready to change your perception of what a product should be. **The Spoiler alert: A colorful interface isn't going it cut it. Why motivation is the key to user empowerment.
Speaker: Hannah Chaplin, Director, Product Marketing at Pendo and Esther Edel, Product Operations Analyst at Pendo
Mobile apps are a key component to having a strong customer engagement strategy. While having strong customer engagement is important, it is equally important that mobile apps simplify the user experience while simultaneously improving the usability of a product.
Speaker: Scott Sehlhorst - President, Tyner Blain
For this model to work, your product has to be genuinely desirable to the users you want to engage as the company's engine of growth. Participants in this webinar will learn: A framing model of the key decisions that give a product a chance to succeed and fuel the engine of growth.
Speaker: Dr. Kate Wolin, Founder, Circea
Kate Wolin, founder of Circea, for an overview of behavioral science and the evidence-based strategies that can be used to support patient engagement. In this webinar, you will learn: A model of health behavior change that can be applied to solution development. The difference between engagement and a process and outcome.
Speaker: Edie Kirkman - VP, Digital at Focus Brands
In this engaging webinar, we will explore how companies can become more efficient and effective in understanding customer interactions with their products. Attendance of this webinar will earn one PDH toward your NPDP certification for the Product Development and Management Association.
Speaker: Dennis Snow, President, Snow & Associates
Based on his 20-years with Walt Disney World along with many years of consulting with organizations around the world, Dennis Snow will provide a “how-to” program for engaging employees in delivering outstanding customer service. In this webinar, you will learn to: Build a customer-centric culture.
Speaker: M.K. Palmore, VP Field CSO (Americas), Palo Alto Networks
In most cases, the COVID-19 crisis has sped up the desire to engage in digital transformation for medium-to-large scale enterprises. In this webinar, you will learn: The future of data security. Roadmaps are rarely implemented without challenges. Preparing for crises that lead to security threats. And much more!
Speaker: Bhavana Angadi, Senior Product Manager at Hopscotch (Demand & Growth) | Former Product Manager at Bigbasket
If you were to ask an E-commerce Product Manager what they would do to increase retention, they might suggest improving engagement by personalization/gamification, or by introducing loyalty programs. In this webinar, Bhavana Angadi, Senior Product Manager at Hopscotch, will teach you: The right ways to communicate with your customer.
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