OpenView Labs

FEBRUARY 11, 2021

And yet it’s often tucked away in a financial update while a medley of product metrics enjoy the spotlight. It needs to be treated as a top-level operational metric that a founder must know and understand. Pick a common anchoring metric that measures a core customer activity. Creating a marketplace does just that.

Scale 52

Scale Payment Methods Payment Services Systems Review 52

SaaStr

MARCH 19, 2019

For those of you who did not clap, Stripe is a set of developer APIs that help businesses accept payments online and do all sorts of innovative things in moving money in the cloud. We didn’t worry too much about are you trying to bill for your own SaaS product or are you actually trying to integrate Stripe to offer to your customers.

Payments 126

Payments Scale Scaling Revenue 126

SaaStr

NOVEMBER 7, 2019

Romain Huet : See how you can turn like a SaaS business, or a core product you have and make it a very successful developer platform. Like, how can we provide economic infrastructure for developers to build applications and services and in a weird way, future proof? Let’s start with our five key steps.

Payments 124

Payments Merchant Services Payment Solutions Payment Services 124

Baremetrics

OCTOBER 24, 2021

Stripe is indispensable for the average online business, providing the many different tools, reports, and customizations that power online payment processing, but it isn’t without limitations. For example, the Stripe analytics dashboard is lacking the needed depth for SaaS businesses that rely on recurring revenue.

Payment Services 97

Payment Services Payment Features Payment Methods Payments 97

SaaStr

NOVEMBER 21, 2020

In Today’s Episode We Discuss: * How Rob made his way into the world of SaaS as a product manager and how that led to his founding Salsify over 8 years ago. * How does Rob think about the bundled vs unbundled thesis within SaaS? When is it right for SaaS companies to turn down potential customers? Harry Stebbings: Not at all.

SaaS Payments 262

SaaS Payments Scale Payment Services Payment Solutions 262

Sales Hacker

MARCH 2, 2020

Strategy and Process. Sales Engagement. Sales Engagement. Sales Enablement. The Sales Enablement Playbook. Enablement Mastery. Blueprints for a SaaS Sales Organization. It’s a simple, timeless, and repeatable process that’s been known to help reps close 30% more sales. Insight Selling.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Baremetrics

SEPTEMBER 22, 2021

It is the dissection of the entire service to determine the likely cost behind each portion to come up with an estimate of a vendor’s cost structure. Baremetrics is a business metrics tool that provides 26 metrics about your business, such as MRR, ARR, LTV, total customers, and more. Try Baremetrics Free.

Pricing 83

Pricing SaaS Payments Payments Payment Methods 83

ProfitWell

MARCH 11, 2020

But as cost containment becomes a priority for businesses looking to thrive in the modern digitally-transformed marketplace, keeping existing customers happy and loyal is now a primary concern. We're about to go diving for metrics. Why you need to understand your customer retention metrics. That's what metrics give you.

Retention 52

Retention Metrics SaaS Payments Underperforming Technical Team 52

SaaStr

AUGUST 15, 2020

This dynamic trio of SaaS experts share how to stay customer-centric and set yourself apart in today’s rapidly changing environment. Really excited for engaging discussion on something I’m passionate about, the future of the customer. One, it starts high up in the sales process, right?

Payment Methods 200

Payment Methods Merchant Services Scale Payments 200

How To Buy Saas

FEBRUARY 27, 2021

The best thing about SEMrush is that they offer a high-quality service to their users; they are accurate and provide regular program updates that enhance the user experience, capabilities, and success ratio online. Growth Metrics Semrush Database Growth VS. Keywords Now Has Largest Database 2 Billion VS 20 Billion. 2018 V/S 2020.

Content Marketing 104

Content Marketing Payment Methods Social Media Marketplace as a Service 104

Intercom, Inc.

JULY 13, 2018

While this may sound simple, it can be incredibly challenging to find new opportunities for growth and customer acquisition in an increasingly crowded marketplace. To help you understand and improve your customer acquisition, we asked SaaS leaders within and outside of Intercom to reveal their top customer acquisition tactics.

Acquisition 156

Acquisition Strategy SaaS Payments Payments 156

SaaStr

JUNE 16, 2020

Leveraging survey data from 66+ enterprise SaaS companies, Matt Garratt, Managing Partner of Salesforce Ventures shares the landscape of how businesses are shifting their sales & GTM strategies to react to today’s uncertain times. So I think that is somewhat of a good news in this in that SaaS businesses are sticky.

Sales Hiring 167

Sales Hiring Scale SaaS Payments Payment Services 167

SaaStr

AUGUST 6, 2019

We have a lot of SaaS companies, by the way, from Denmark if you haven’t noticed. Tradeshift Buy, which is essentially what we call private marketplaces. Tradeshift Pay is an entrant payment solution for supply chains, meaning no matter where your supplier is in the world, we can make sure they get paid.

Payment Solutions 154

Payment Solutions Payments Outsourcing Services SaaS Payments 154

SaaStr

JULY 26, 2019

In Today’s Episode We Discuss: * How Eric made his way into the world of startups and SaaS. What were the biggest challenges in the process? * Why does Eric believe that the bar for execution in SaaS in 2019 is so much higher than in 2009? In 2008 Leah founded TaskRabbit, the leading on-demand service marketplace in the world.

Sales Hiring 149

Sales Hiring Scale SaaS Payments Payment Services 149

Intercom, Inc.

JANUARY 3, 2020

Paul: Yeah, I’ve never gone through their manual onboarding process because it got scheduled and rescheduled and then I gave up. Probably with the rise of SaaS and in effect the death of the file format. Emmet: It ushered in the gig economy, the two sided marketplace etc. Even services. Like Uber Eats, Uber Freight.

Payment Methods 118

Payment Methods Payment Solutions Technical Review Technology 118

Intercom, Inc.

JANUARY 23, 2020

Just look at subscription analytics startup ChartMogul whose brand and product are now a household name in the SaaS community. He shares how he built a highly engaged audience, what he’s learned about partnerships, why he’s so focused on solving one core problem, and more. But, still, it’s not impossible.

Underperforming Technical Team 183

Underperforming Technical Team Scale Payments Payment Services 183