User Pilot

NOVEMBER 7, 2024

Well implemented, product demos help to: Improve user engagement : Today’s B2B buyers are independent—they want to research and evaluate solutions on their own terms. In fact, the 2024 Buyer Experience Report by 6sense found that a whopping 85% of buyers establish purchase requirements before even contacting sales.

Payment Methods 103

Payment Methods Payment Solutions Software Review SaaS Payments 103

Stax

JANUARY 28, 2025

Completing online payments via manual card entry can be time-consuming and off-putting for customers. This article will cover everything you need to know about Click to Pay, including its history, how it works, and how you can implement the payment method in your business. Learn More What is Click to Pay?

Payment Methods 68

Payment Methods Payment Services Merchant Services SaaS Payments 68

Payrix

DECEMBER 10, 2024

Software-led payments have grown in popularity, and for good reason. Last year, we sat down with several of the payments experts that roam the halls of Worldpay to understand what was on the horizon for software platforms and payments. From those conversations, we made software-led payments predictions for 2024.

Payment Services 100

Payment Services Merchant Services Payments Payment Solutions 100

User Pilot

FEBRUARY 12, 2023

Every user experience is composed of many microinteraction examples, big and small. In this blog post, we’ll look at some real-world examples of microinteraction use cases and learn how you can implement them into your own designs for better user experiences. They can be triggered by the user or system.

User Experience 98

User Experience Payment Solutions Payment Methods Systems Review 98

Payrix

SEPTEMBER 10, 2024

In the fast-evolving world of software, Embedded Payments have emerged as a crucial element for software companies aiming to grow their business, enhance customer experiences, and streamline transactions for consumers. Brittany used Embedded Payments as an example to demonstrate this point.

Payments 100

Payments Payment Solutions Payment Services SaaS Payments 100

How To Buy Saas

MAY 29, 2025

It also points out educational resources such as an AI for leaders program or an AI for business leaders course to help strategic teams get started. AI systems can process vast datasets and spot trends or risks that humans might miss. Unlike simple scripts, intelligent automation systems learn and adapt.

Artificial Intelligence 59

Artificial Intelligence Payment Services Payments SaaS Payments 59

Neil Patel

MARCH 12, 2021

Considering building an app? The mobile app industry is expected to be worth more than $407 billion (yes, with a B) by 2026. Meanwhile, the average person has more than 80 apps on their phone. That represents a ton of opportunities for app builders. How to Build Out Your App Idea. How does your app stand apart?

Payment Methods 145

Payment Methods Payment Solutions Payments Sales Hiring 145

Payrix

APRIL 2, 2024

A comprehensive Embedded Payments strategy isn’t complete without value added services. But, as a software platform, what value added services should you be considering? And when should you start thinking about these solutions and infusing them into your payment ecosystem and experience?

Payments 124

Payments Embedded Payments Merchant Services Payment Services 124

Stax

NOVEMBER 6, 2023

Fast forward to now where much has changed, and research anticipates contactless mobile payments to exceed one billion users globally by 2024. Customers can pay with their watch or phone just by tapping it on a card reader, and businesses can host an entire POS system on a mobile phone.

Payment Methods 88

Payment Methods Payment Services Mobile Payments Merchant Services 88

Stax

MARCH 18, 2025

Data cited by Statista shows that the software as service is expected to hit $299 billion by the end of 2025. Join the payments-led growth movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts. Activation rate. The “Aha! More on that later.

Scale 117

Scale Payment Services Payments SaaS Payments 117

User Pilot

MAY 28, 2025

Youve seen great success with your product and want to turn it into a mobile app. Meanwhile, your users churn because they find the app confusing. Not another tool you have to duct tape into your stack, but one platform to build, test, and improve mobile experiences. Your product team deserves better.

Mobile 80

Mobile Pricing Payment Solutions Payments 80

Stax

MARCH 21, 2024

Research shows that the global software-as-a-service (SaaS) industry was valued at $248.76 It’s an alternative to traditional software distribution and on-premise software installation—companies don’t need to build and maintain servers or data centers. billion in 2023 and is projected to cross $250 billion this year.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Methods 88

Payrix

MARCH 12, 2024

Embedded Payments have become a popular initiative among vertical specific software companies looking to deliver a more seamless customer experience, introduce new revenue into the business, and stay competitive in today’s digital world. Purchasing a solution is the easy part. But where to begin?

Payments 100

Payments Embedded Payments Merchant Services SaaS Payments 100

Stax

NOVEMBER 21, 2024

Whether you are starting a new online store or looking to grow your existing brick-and-mortar small business, you must make provisions for accepting credit card payments. A study by the Federal Reserve Bank of San Francisco showed that credit cards account for 31% of all payments, significantly more than cash at 18%, and debit cards at 29%.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

User Pilot

APRIL 16, 2025

According to a recent survey, 80% of consumers are more likely to patronize a company that provides a tailored experience. This statistic buttresses the importance of personalization during app conversion optimization. What is an app conversion? Subscribing to your product ( converting from a trial user ).

Payment Solutions 65

Payment Solutions Payment Methods Strategy Mobile 65

User Pilot

MAY 17, 2025

Everyone enjoys using mobile apps in their native language. In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. Why invest in a mobile app localization strategy?

Payment Solutions 65

Payment Solutions Mobile Payment Methods Software Review 65

User Pilot

APRIL 30, 2024

TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates. Cloud computing offers three main service models: SaaS for ready-to-use software, PaaS for application development frameworks, and IaaS for scalable virtualized computing resources.

SaaS Payments 104

SaaS Payments Payment Methods Payment Services Payment Solutions 104

User Pilot

AUGUST 22, 2024

TL;DR Customer onboarding in financial services aims to integrate users into systems and educate them about product features, for example, in the banking sector. When choosing onboarding solutions , institutions should consider functionality, pricing , scalability, integrations , automation features, and security certification.

Payment Services 111

Payment Services SaaS Payments Onboarding Payment Solutions 111

Stax

JANUARY 3, 2024

With the constant demand for greater efficiency and convenience in the retail experience, it’s not surprising that self-checkouts have entered the mainstream. How self-checkout is implemented—in addition to the type of self-checkout system you use—will determine how successfully self-checkout performs at your storefront. RFID readers.

Payment Solutions 88

Payment Solutions Payment Methods Payment Services Payments 88

User Pilot

FEBRUARY 25, 2024

Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. TL;DR User behavior trends are not the same as consumer behavior trends. No-code tools are making complex tasks simple, such as building in-app product tours.

SaaS Payments 105

SaaS Payments Trends Payment Methods Payment Solutions 105

Intercom, Inc.

NOVEMBER 7, 2019

If people aren’t looking for your solution, you have to educate them about the problem your product solves. So they created a software that provides control, visibility, and payment methods for corporate finance teams. You also need to evolve and adapt at a greater pace than more established peers. Nico: Exactly.

Scale 162

Scale Payment Methods Payment Solutions Marketing 162

User Pilot

APRIL 3, 2024

Prioritizing user experience optimization in product-led growth is crucial for creating intuitive, enjoyable products that retain customers and drive revenue growth. Continuous improvement through experiments is key in product-led innovation, ensuring products evolve in line with user preferences.

Innovation 104

Innovation Payments Strategy Payment Solutions 104

User Pilot

APRIL 24, 2025

Stripe: Product Manager, Local Payment Methods Cost Optimization Stripe is a financial infrastructure platform for businesses. Millions of companies, from the worlds largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.

Payment Methods 52

Payment Methods Payment Solutions Retention Churn 52

User Pilot

MAY 6, 2024

Transactional data on purchases, plans, and payments enables revenue analysis, recommendations, and frictionless buying experiences. 6-step process to create user profiles: Identify what data to include based on goals. Use profile data to create strategies enhancing customer experience. Collect only essential data.

Payment Methods 105

Payment Methods SaaS Payments Payment Solutions Payments 105

User Pilot

APRIL 24, 2024

TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. It supports MRR growth and provides consistent access to your users. Through emails or in-app messages, early and personalized renewal notifications enhance SaaS renewals and customer relationships.

SaaS Payments 104

SaaS Payments Retention Payment Services Payment Solutions 104

User Pilot

OCTOBER 31, 2023

Wondering how to increase free trial conversion for your software product? You’ll face the challenge of getting qualified leads and ensuring users don’t abuse trials. Free trials can impact cash flow and revenue generation, especially if a significant portion of trial users don’t convert into paying customers.

SaaS Payments 97

SaaS Payments Payment Methods Strategy Payment Solutions 97

Stax

DECEMBER 20, 2023

Offering payment processing services is a move that makes sense for a lot of SaaS companies, particularly if your software helps your customers run their business. For example, if you have a project management app, then you can add payment features that allow people to use your software to take payments from their clients.

Merchant Services 88

Merchant Services Payment Services SaaS Payments Payments 88

User Pilot

AUGUST 6, 2024

We covered actionable steps to build an effective system that converts users, drives product engagement , and leads to long-term growth. TL;DR A SaaS marketing funnel outlines the steps users take from their initial awareness of your product to becoming loyal users. Book a demo to get started today!

SaaS Payments 103

SaaS Payments Metrics Scale Sales Funnel 103

User Pilot

APRIL 29, 2024

You can segment your customers based on their feedback responses as well as in-app behavior. Demographic segmentation Demographic segmentation categorizes customers based on specific demographic factors such as age, gender, income, occupation, or education level. What is your highest level of education? How old are you?

Payment Solutions 104

Payment Solutions SaaS Payments Payment Methods Payments 104

SaaStr

DECEMBER 26, 2019

Pauline : Yeah, so I work at OpenClassrooms, which is a European leader in online education. And my role at the company is to handle from the moment a person shows an interest in the OpenClassrooms to make sure they get the best experience until they become a customer and our students and see if they eventually graduate from our school.

Sales Hiring 168

Sales Hiring Payment Methods Payment Solutions Marketing 168

Baremetrics

AUGUST 20, 2019

Note: These are written with SaaS and software products in mind, although many of the principles apply to other types of products as well. Intercom exemplified this with their CRM and messaging tool for the next-generation of SaaS and software companies. Productize : Turn custom software into something turnkey and managed.

Innovation 105

Innovation Payment Methods Payment Solutions Payments 105

User Pilot

MAY 8, 2024

Educate customers with resources in multiple formats like blogs, webinars , or videos. Localize product experiences for different markets to increase inclusivity and usability. Foster a sense of community among users for support and belonging. Anticipate future customer needs and work proactively to find solutions.

SaaS Payments 105

SaaS Payments Payment Solutions Payment Services Payments 105

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Some solutions, like Slack or Microsoft, are useful for any kind of business. But not all SaaS products are alike.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

User Pilot

DECEMBER 17, 2020

User feedback comes in all shapes and sizes: chat logs, support tickets, social media, in-app, email, public comments, reviews, even analytics and more. How to Collect User Feedback. How to Categorize User Feedback. How to Implement User Feedback in Your Product Roadmap. (i) How to Collect User Feedback.

Payment Solutions 98

Payment Solutions Payment Methods Social Media SaaS Payments 98

User Pilot

JULY 20, 2023

TL;DR Voluntary churn happens when customers cancel or downgrade their subscriptions while involuntary churn happens when a customer can’t continue using a service for reasons that are partially or entirely out of their control, most of the time related to payment processing issues. Drive customer success with contextual in-app guidance.

Churn 98

Churn SaaS Payments Payment Solutions Strategy 98

User Pilot

MAY 16, 2023

Beyond the sprawling knowledge bases and ever-occupied support agents, UX patterns and in-app communication channels help you meet customers’ needs on demand. TL;DR Contextual help refers to the provision of targeted and relevant assistance or guidance to users within a specific context or situation. But why is this so important?

Payment Solutions 98

Payment Solutions Payments SaaS Payments Payment Services 98

User Pilot

JANUARY 11, 2024

As with every digital product, the first few minutes on your app will determine whether the user sticks with it or abandons it. A seamless onboarding experience , thus, creates the right first impression, setting you up for success. Why focus on the FinTech onboarding process? Flagging missing documentation before submission.

Onboarding 105

Onboarding Payment Services Customer Success Payment Solutions 105