FastSpring

NOVEMBER 3, 2021

For example, not long ago, we were migrating the subscriptions of a new customer into our system. Even though it wasn’t our fault, the delay meant this company might not be able to process existing subscriptions for several days — a poor way to start a relationship with a new software-as-a-service company.

Merchant Services 136

Merchant Services B2B Payment Solutions SaaS Payments 136

User Pilot

APRIL 3, 2024

PLG and SLG differ in focus: PLG centers on product appeal for growth, while SLG relies on sales strategies and personal interactions. ” Analyze direct and indirect competitors’ successes and failures, refining your strategy to enhance your product’s market position.

Innovation 80

Innovation Payments Strategy Payment Solutions 80

Buffer Resources

AUGUST 16, 2023

We’ve shared a number of parts of Buffer’s business transparently over the years — and one piece we’ve always wanted to expand on is where your money goes when you pay for a Buffer subscription. This means our software is hosted on the cloud and used over an internet connection via a web browser or mobile app.

Merchant Services 75

Merchant Services Payment Services Payment Features Payments 75

OpenView Labs

AUGUST 10, 2020

Marketing in the age of the new normal —yes, we’re tired of the phrase “new normal,” too—means taking a good look at our current strategy and seeing where it can be better. COVID-19 derailed many companies’ plans and campaigns, causing mass layoffs and pushing everyone to pivot their strategy. Offer educational content.

Innovation 96

Innovation Payment Solutions Startup Payment Methods 96

User Pilot

MAY 6, 2024

Product usage data captures how users interact with the product to inform development and engagement strategies. Transactional data on purchases, plans, and payments enables revenue analysis, recommendations, and frictionless buying experiences. Use profile data to create strategies enhancing customer experience.

Payment Methods 89

Payment Methods SaaS Payments Payment Solutions Payments 89

Chart Mogul

DECEMBER 4, 2020

And is Stripe a good choice as your billing and payment provider? When Stripe was launched in 2010, dealing with payments online wasn’t a straightforward matter. Fast forward 10 years and setting up shop and accepting payments has become a lot easier, thanks to a large extent to Stripe. Let’s see why.

Payment Methods 105

Payment Methods Payment Services Payments Payment Solutions 105

User Pilot

APRIL 29, 2024

This improves satisfaction, retention, and brand loyalty , and improves the performance of marketing strategies. You can segment your customers based on their feedback responses as well as in-app behavior. Segmentation is a strategy used in marketing, product development, and customer support. Book the demo to find out more!

Payment Solutions 80

Payment Solutions SaaS Payments Payment Methods Payments 80

User Pilot

JULY 20, 2023

Attrition is the bane of every subscription business; low retention rates will result in a duce and the customer lifetime value and revenue will plummet. But you can turn all that around with the right strategies. Drive customer success with contextual in-app guidance. Gather insights from churned customers with in-app surveys.

Churn 79

Churn SaaS Payments Payment Solutions Payments 79

Frontegg

MAY 27, 2021

Besides it’s proven business results, this strategy helps empower end-users to get the best possible product for their needs. The 80s and 90s were all about physical purchasing and installation of software CDs and floppy disks. Also, no PLG strategy can work with traditional SaaS indicators. What is Product Led Growth (PLG)?

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

Stax

FEBRUARY 5, 2024

Without strategies in place, disbursements can chip away at your hard-earned bottom line. This is how surcharges have become a staple solution, and they’ve helped businesses stay afloat in the sea of overheads. This surcharge covers the cost of processing credit card payments via platforms like Visa, Mastercard, and American Express.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Solutions 88

Blulogix

FEBRUARY 25, 2024

The dynamic nature of subscription services, coupled with the global reach of digital platforms, introduces unique legal challenges that require careful attention and strategic planning. Compliance with anti-fraud regulations involves adopting secure payment processing technologies and monitoring transactions for suspicious activity.

Payments 52

Payments Payment Services Artificial Intelligence Payment Features 52

Subscription Flow

DECEMBER 25, 2023

Why are SaaS software adoption rates among businesses so high? Its straightforward and practical features—like adjustable payment methods, accessibility, scalability, security, update consistency, and ease of collaboration—draw them in. The Advent of Embedded Finance: Embedded payments are a top payment trend for 2024.

Payments 52

Payments SaaS Payments Payment Solutions Trends 52

Neil Patel

MARCH 12, 2021

Considering building an app? The mobile app industry is expected to be worth more than $407 billion (yes, with a B) by 2026. Meanwhile, the average person has more than 80 apps on their phone. That represents a ton of opportunities for app builders. How to Build Out Your App Idea. How does your app stand apart?

Payment Methods 144

Payment Methods Payment Solutions Payments Sales Hiring 144

User Pilot

FEBRUARY 22, 2024

This article will walk you through 15 practical strategies to improve customer retention , boost loyalty, and ensure customer satisfaction. Userpilot can help you create advanced segments, monitor product usage , and collect user feedback to improve your strategy. Book a demo to get started! What is customer retention?

SaaS Payments 52

SaaS Payments Payment Methods Strategy Payments 52

ProfitWell

JUNE 27, 2019

From CRM software to coffee beans, shaving blades to designer gowns, recurring billing is the lifeline for every subscription business. It’s easy to see why—automatic charges for subscriptions are simple and convenient for customers and predictable and sustainable for companies. What is recurring billing?

Merchant Services 76

Merchant Services Payment Features Payments SaaS Payments 76

User Pilot

APRIL 30, 2024

Enhance product adoption metrics with in-app tutorials , interactive walkthroughs , tooltips , and feature highlights that educate users seamlessly within the app context. This could be a free software trial that lets you experience the product without fully committing to it. Book a demo now to find out more.

Payments 77

Payments Payment Solutions AI Search Payment Services 77

Chart Mogul

DECEMBER 4, 2020

And is Stripe a good choice as your billing and payment provider? When Stripe was launched in 2010, dealing with payments online wasn’t a straightforward matter. Fast forward 10 years and setting up shop and accepting payments has become a lot easier, thanks to a large extent to Stripe. Let’s see why.

Payment Methods 52

Payment Methods Payment Services Payments Payment Solutions 52

User Pilot

MARCH 31, 2023

How do you build a successful free-to-paid conversion strategy for your SaaS? In this article, we’ll share practical tips on creating a successful free-to-paid conversion strategy and converting free trial users into paid users. Opt-out free trials require payment information upfront, which can be a turn-off for some customers.

Strategy 78

Strategy SaaS Payments Payment Solutions Payment Methods 78

Baremetrics

DECEMBER 18, 2019

Now, without further adieu, let’s look at 14 retention strategies you’ll wish you’d have implemented a year ago. First, a scheduled and educational email. Believe it or not, pricing has a lot to do with your retention strategy. The Quick Ratio, unlike other metrics, tells you how dire the situation is.

Retention 136

Retention Strategy Payment Solutions Technical Advisors 136

Andreessen Horowitz

DECEMBER 12, 2023

In this episode, a16z partner Seema Amble talks with Dimitri Dadiomov, the co-founder and CEO of payment operations platform Modern Treasury, about the challenges of creating a new category, hiring for marketing before you hire for sales, and why developing new features is similar to birding. And that was the origin story.

Payment Solutions 111

Payment Solutions Payment Methods Payment Services Payments 111

Chargify

MARCH 25, 2019

Recurring subscriptions are becoming the norm in the business world, and for good reason. Subscription services give the end user control over costs and employee access, without the cumbersome contracts. But some software-as-a-service (SaaS) companies struggle with how to sell subscriptions.

SaaS Payments 54

SaaS Payments Payment Methods Subscription Payment Features 54

Buffer Resources

MARCH 5, 2024

On the financial side, distributors took a chunk of our already tight margins, and the 90-day payment terms from most retailers made cash flow difficult. On the customer education side, we had little control over where our product was placed and whether store associates were talking about it correctly.

Payment Methods 81

Payment Methods Payment Services Payments Scale 81

OPEXEngine

JULY 28, 2020

It often seems as if traditional strategy development processes have no place in the fast-moving, always changing technology industries. The critical difference is that they’ve discovered how to make strategy development faster, pragmatic and more agile by focusing on four key principles. At a Glance.

Payment Solutions 52

Payment Solutions Strategy Payment Services Scale 52

Blulogix

FEBRUARY 16, 2024

Proactive Engagement: Automated systems can identify key customer milestones or behaviors that signal an opportunity for engagement, such as usage patterns that suggest a customer is ready to upgrade or might be at risk of churning. Join us as we continue to uncover advanced monetization strategies in the digital age.

Payments 52

Payments Payment Services Revenue Management 52

ProfitWell

MARCH 9, 2020

The subscription business model has seen an immense rise in popularity in recent years, and with good reason. The subscription-based economy grew 350% between 2012 and 2019, and subscription businesses grew revenues about five times faster than S&P 500 company revenues during that time. What is subscription marketing?

Subscription 64

Subscription Payment Features Payment Methods Marketing 64

ProfitWell

NOVEMBER 14, 2019

The subscription universe is taking over. From hygiene products to software to bacon (yes, bacon), you can purchase a subscription for just about anything today. It’s a mutually beneficial system. What is the subscription-based economy? How does the subscription-based economy work?

Payment Features 49

Payment Features Payments Subscription Trends 49

User Pilot

DECEMBER 19, 2023

With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. In this article, we will go over the responsibilities of a SaaS account manager and share tried-and-true strategies they can implement to drive product growth. What is SaaS account management?

SaaS Payments 77

SaaS Payments Management Customer Lifetime Value SaaS 77

ProfitWell

MARCH 24, 2020

The subscription model is booming. Almost everything is sold as a subscription, from socks to razor blades, and of course software. Without further ado, let's look at nine subscription-based companies absolutely nailing it in 2020. What is a subscription company? So why the subscription business model?

Subscription 72

Subscription Payment Features Payment Methods Payments 72

User Pilot

MARCH 23, 2023

Provide customers with self-service education by creating a knowledge base packed with helpful resources. #4: 4: Customers churn when they don’t get enough value to keep renewing their subscriptions. Use in-app prompts , like tooltips and modals, to highlight those features. #5: Want to reduce customer churn? User persona.

SaaS Payments 88

SaaS Payments Churn Underperforming Technical Team Payment Methods 88

Baremetrics

OCTOBER 10, 2021

Whatever marketing strategy you choose, use Baremetrics to monitor your sales data. Your SaaS company likely uses a CRM and/or payment processing software, and the data required to compute these core metrics can be all over the place. To do this right, you’ll need to really define your ideal customer profile (ICP).

Payments 98

Payments Payment Methods Payment Solutions Marketing 98

Intercom, Inc.

NOVEMBER 7, 2019

If people aren’t looking for your solution, you have to educate them about the problem your product solves. So they created a software that provides control, visibility, and payment methods for corporate finance teams. You also need to evolve and adapt at a greater pace than more established peers. Nico: Exactly.

Scale 162

Scale Payment Methods Payment Solutions Marketing 162

User Pilot

FEBRUARY 5, 2024

You can calculate the free trial conversion rate by dividing the number of free trial users who upgrade to a paid subscription by the total number of trial users. Collect user feedback by triggering in-app surveys at the end of the trial to gather direct feedback on user satisfaction and specific conversion obstacles.

Payment Methods 52

Payment Methods Payment Solutions SaaS Payments Scale 52

Sales Hacker

JULY 18, 2022

Educational sequences. In other words, the customer is educated enough to use a product to its full potential for their business, without further help from the provider. Don’t send educational email campaigns from a general email address (info@domain.com). Automate these 5 processes to boost customer retention. Make a call.

Payment Services 77

Payment Services Churn Payment Methods Payment Solutions 77

User Pilot

JULY 5, 2023

Analyze and act on customer survey data to identify patterns and make data-driven strategies. Offer self-service options to let customers find solutions easily and remain satisfied. Segmenting customers to send targeted in-app messages. Then you should build the in-app surveys with a user-friendly and intuitive approach.

SaaS Payments 90

SaaS Payments Payment Solutions Payment Services Payment Methods 90

Buffer Resources

FEBRUARY 15, 2024

The program is part of a broader effort by TikTok to enhance monetization opportunities , including other avenues such as LIVE Gifts and subscriptions , TikTok Series , and TikTok Pulse. If you have previously enrolled in the Creator Fund and want to switch to the Creativity Program, here’s how: Open the TikTok app and tap Profile.

Payments 98

Payments Payment Services Payment Solutions Payment Methods 98

Neil Patel

NOVEMBER 20, 2020

Whether dropshipping is an effective strategy will depend on your business needs. Oberlo is a Shopify app that links you to a large market of suppliers, allowing you to choose from a huge range of products and sync them to your website in seconds. Zapier automates workflows across different apps, which reduces manual work.

Payment Methods 141

Payment Methods Payment Features Payments Scale 141

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Product Manager : In charge of creating product strategy and overseeing the design process, among other things. Before hiring, assess your current needs and hire as your company grows.

Sales Hiring 90

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 90