Sat.Oct 18, 2014 - Fri.Oct 24, 2014

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The 9 Marketing Disciplines of Great SaaS Companies

Tom Tunguz

Bill Macaitis, the former CMO of Zendesk, articulates how a SaaS marketing team should operate better than anybody else I’ve met. At a recent Point9 conference, Bill outlined the 9 marketing disciplines of great SaaS companies and how they fit together to create a marketing powerhouse. I’ve copied my notes from Bill’s talk below. Ops & Analytics Team.

Scale 214
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Looking stupid in the name of progress: Old dudes on skateboards

CloseSaaS

When was the last time you did something that made you feel like you looked stupid to others? When was the last time you put yourself out there in a way that was uncomfortable to you because it was totally out of your comfort zone? When was the last time you chose to trade your dignity for a new.

Startup 52
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Why Revenue Isn't the Most Important Financial Metric for Startups

Tom Tunguz

Of the ten most important metrics on a startup’s financial statements , revenue might seem to be the most important. But it isn’t. Gross margin matters more because it is directly tied to a company’s ability spend to grow and achieve profitability. Imagine two startups, both selling products at $1M price points. The first has 5% gross margins and the second has 95% gross margins.

Metrics 174
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Using Statements of Work to Accelerate Sales Cycle and Align Sales, Customer Success and Marketing

Tom Tunguz

I met a really smart vice president of sales a few weeks ago working in a company with mid-market customer values in the $10-100k per year range. When I asked her about her sales process, she described how her team employs statements of work (SOW), which isn’t something I hear about very frequently in startups, despite the fact they are very powerful sales tools.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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How to renegotiate a deal?

CloseSaaS

It can happen to the best of us. We pursue a deal, negotiate for the terms, put in all this effort and get them to sign the dotted line. Only to figure out a short while later, that the terms of the deal are bad. That’s sellers remorse.

Sales 52

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How to achieve sales mastery

CloseSaaS

What can you do to become a master at sales? How can you fast-forward your process to becoming a true master of the craft?

Sales 52
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The Obscure Economic Idea Behind SaaS Pricing Challenges

Tom Tunguz

Startups struggle to set the right price for their products because pricing dynamics in the field don’t obey the laws taught in the classroom. The standard supply and demand curves, drawn above, imply that as price increases demand decreases; that buyers act rationally and that this law is immutable. But this simply isn’t the case. Buyers in the market place violate the traditional supply and demand model all the time.

Pricing 157