Tom Tunguz
JUNE 8, 2015
Worth $11.5B, ServiceNow is the third public SaaS company, after Salesforce and LinkedIn. Based in San Diego, ServiceNow employs roughly 3000 people, and sells a system of record for IT operations teams to manage IT assets, facilities, and human resources. ServiceNow’s software allows clients to develop custom applications for their own needs, often with the help of the company’s professional services team.
CloseSaaS
JUNE 10, 2015
Join our upcoming webinar with Steli Efti on how to give effective product demos that win more new customers: -registration closed- Thursday, June 11, 2015 10 am PDT / 1 pm EDT
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Aber Law Firm
JUNE 9, 2015
Building trust as a concept A while back I wrote a blog post about Trust Sites , and why, if you are a SaaS company, you should have one (outside of your SaaS agreement). Well, since them a lot has happened so I wanted to provide you with an update. What is New 1). Salesforce.com has updated their Trust Site. – Take a look at their new site. [link] – They have taken it to a new level with a cleaner and simpler layout, with Trust, Status, Performance, Security and Learn links. –
ReSci
JUNE 10, 2015
Our team at Retention Science has been hitting the road with our RetailPlus series, a thought leader event series designed to help eCommerce and retail executives connect over good food and even better conversation. Last month, we went bicoastal to NYC for a talk…. The post RetailPlus SF: Secrets to eCommerce Success from Kirsten Green, Founder of Forerunner Ventures appeared first on ReSci.
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Tom Tunguz
JUNE 10, 2015
Compensation structures are one of the most interesting questions facing customer success organizations in software startups. How should customer success leaders structure their team’s compensation in order to align the objectives of individual customer success managers with those of the larger business? At the Customer Success Summit, Boaz Maor, VP of Customer Success at Mashery presented his rubric for answering this question.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Aber Law Firm
JUNE 9, 2015
Building trust as a concept. A while back I wrote a blog post about Trust Sites , and why, if you are a SaaS company, you should have one (outside of your SaaS agreement). Well, since them a lot has happened so I wanted to provide you with an update. What is New. 1). Salesforce.com has updated their Trust Site. – Take a look at their new site.
OnStartups
JUNE 9, 2015
9 years ago today, on June 9th 2006, HubSpot was officially started. I remember the day, because it was also the day I graduated. (I had promised myself I'd enjoy my 2 years in grad school without too much distraction, so deliberately picked graduation day as the official start-date for HubSpot.). So far, we've had a pretty good run. HubSpot is now public [NYSE:HUBS] and still growing fast.
Tom Tunguz
JUNE 9, 2015
As I prepared the S-1 analysis for ServiceNow, the third largest public SaaS company in the world , I came across a section in their latest annual report called Key Factors Affecting Our Performance in which the company describes the two ways they evaluate churn. One is common, but another is unusual. Below I’ve quoted their definitions. Upsell rate.
CloseSaaS
JUNE 8, 2015
The path to success is paved with clear outcomes, good or bad. Most startups fail not because of their failures, but because of being stuck in the middle; what I call the maybe zone.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Aber Law Firm
JUNE 9, 2015
Building trust as a concept. A while back I wrote a blog post about Trust Sites , and why, if you are a SaaS company, you should have one (outside of your SaaS agreement). Well, since them a lot has happened so I wanted to provide you with an update. What is New. 1). Salesforce.com has updated their Trust Site. – Take a look at their new site.
Tom Tunguz
JUNE 7, 2015
The role of the marketing team within SaaS has stretched from simply engendering awareness and creating interest, to guiding customers much deeper into the funnel. Steve Patrizi created the schematic above that illustrates the idea beautifully. In traditional go-to-market models, marketing teams fill the very top part of the funnel. When a potential customer enters the consideration phase of the buyer journey, the marketing team transitions the lead to his sales account executive, who educates t
Aber Law Firm
JUNE 9, 2015
Building trust as a concept. A while back I wrote a blog post about Trust Sites , and why, if you are a SaaS company, you should have one (outside of your SaaS agreement). Well, since them a lot has happened so I wanted to provide you with an update. What is New. 1). Salesforce.com has updated their Trust Site. – Take a look at their new site.
Aber Law Firm
JUNE 9, 2015
Building trust as a concept. A while back I wrote a blog post about Trust Sites , and why, if you are a SaaS company, you should have one (outside of your SaaS agreement). Well, since them a lot has happened so I wanted to provide you with an update. What is New. 1). Salesforce.com has updated their Trust Site. – Take a look at their new site.
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Aber Law Firm
JUNE 9, 2015
Building trust as a concept. A while back I wrote a blog post about Trust Sites , and why, if you are a SaaS company, you should have one (outside of your SaaS agreement). Well, since them a lot has happened so I wanted to provide you with an update. What is New. 1). Salesforce.com has updated their Trust Site. – Take a look at their new site.
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