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The ZeroOps journey: Mind The Gap

CloudGeometry

Why can’t we escape hands-on cloud operations work to unlock software development nirvana (aka frictionless, faster development and deployment processes)? Two concepts have recently come into vogue in reducing friction between developers and their cloud infrastructure: NoOps and ZeroOps. It’s the other constant.

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New Relic’s Mark Weitzel on creating open developer communities

Intercom, Inc.

So what’s the key to having happy developers? A joyful, transparent development experience. As we keep building out our own platform so teams can customize Intercom for their own needs, we’ve loved getting to know the great group of developers and partners building apps for our customers and for themselves.

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Investors Predict What’s Next In Identity and Access Management

OpenView Labs

Identity and access management has always been an area of interest for enterprise software-as-a-service (SaaS) investors. Machine learning has the potential to take authorization to the next level by enabling hyper granular permissions for every user or system and allowing those permissions to expand and contract over time as needed.

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What Is Enterprise OEM Software Licensing?

Sales Hacker

These companies resell the solution and bundle services around the solution to add value to the customer. They make their money on the margin from the software’s resell and their services to the end-customer. One OEM contract can give thousands or tens of thousands of end-users access to the licensor’s software.

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How to Categorize Expenses in a SaaS Startup v2.0

Baremetrics

Benefits of using Expense Categories in SaaS The main expense categories for any SaaS company are: Cost of Revenue Research & Development Sales & Marketing General & Admin These four categories are the standard for describing costs and expenses of any SaaS company from Salesforce to Zoom to your startup. Subaccounts for everyone!

Startup 90
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Best SSL Certificate Provider

Neil Patel

It can seem tricky at first, given that they are all selling the same essential service. You might think that the downside would be lower-quality customer service, but nothing could be further from the truth. I think SSL.com has struck a good balance between price and customer service. year Enterprise EV UCC/SAN SSL : $319.20/year.

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How to categorize expenses in a SaaS startup

Baremetrics

This is where you record all of the costs that go to providing your service, such as hosting and customer support payroll. If you have sales from Professional services, you’d want to create two sets of Cost of Goods Sold?—?one Setting up Engineering (or Research & Development) is similar to the earlier section.

Startup 81