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So let’s take a look back to a deep dive with the CEOs on what they learned building their first senior teams: ———-. As a founder/CEO, building your first managementteam is something that you often lose sleep over. I feel like the core team is generally a bunch of natural athletes. Is it a time?
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Set a date for newly assigned accounts’ onboarding. Reach out to accounts for checkpoint meetings and engage them proactively. First-level support for accounts that are owned. diligently keep track of every CS tool action. Develop, train, and coach the squad while maintaining team rhythm.
Drive continuous improvement programs and processes to meet customer satisfaction, develop new services opportunities. Passion for developingteams and providing leadership to both formal and indirect reports. Partner with the CS leaders to recruit, develop, and train their teams.
This role serves as the primary point of responsibility and accountability for all services obligations. Works closely with the Client Director responsible for the accounts. Partner with the CS leaders to recruit, develop, and train their teams. Oversee client onboarding of all new clients.
Role: Head of Customer Success Location: San Francisco, CA, US Organization: Turn/River Capital As a Head of Customer Success, you will work with the leadership teams at 2 to 3 of the Turn/River portfolio companies to develop and implement retention and growth strategies and build operational best practices. Apply here: [link].
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Subscribe to the Sales Hacker Podcast. If RFPs are slowing down your salesteam, you need to check out Loopio. The platform allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time, enabling personalization at scale previously unthinkable, previously, absolutely unthinkable.
As a key GTMfund partner, they equip sales and marketing teams with top performers. If you’re hiring for sales or marketing roles, reach out to Pursuit at pursuitsalessolutions.com/gtm or message a GTMfund team member. The next thing I kind of look at is, uh, the managementteam.
The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Marcy Campbell is the Chief Revenue Officer at AppFolio, where she leads sales and client services with a focus on delivering unified, end-to-end customer experiences. 16:00 End-to-end GTM orchestration across sales, marketing, product, and CS.
The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Marcy Campbell is the Chief Revenue Officer at AppFolio, where she leads sales and client services with a focus on delivering unified, end-to-end customer experiences. 16:00 End-to-end GTM orchestration across sales, marketing, product, and CS.
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