OpenView Labs

SEPTEMBER 22, 2021

But no matter how thick a skin you develop, it’s never fun to be told ‘no,’ especially after you’ve spent significant time with an investor exploring a potential deal. To make matters worse, the customers revealed that instead of paying for a seat for each team member, they bought one login and shared it amongst 10 people.

Technical Review 73

Technical Review Scale Development Team Review Software Review 73

Sales Hacker

DECEMBER 8, 2017

The race to the 2017 finish line is in full throttle – While last minute closed deals are still trickling in, B2B organizations are researching how to shape next year’s sales strategy to align with the top sales trends that are expected to emerge in 2018. Top 2018 Sales Trends & Predictions – Strategic Headlines.

Scale 96

Scale Technical Review Outsourcing Services Sales Hiring 96

Intercom, Inc.

FEBRUARY 26, 2018

I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. are making it easier and faster for software developers to develop complex software applications atop this infrastructure.

Software Review 224

Software Review Outsourcing Services Software Outsourced Development 224

Sales Hacker

APRIL 22, 2019

This week on the Sales Hacker podcast, we speak with Nick Worswick, Global Head of Growth for WeWork. The importance of due diligence in company selection. Subscribe to the Sales Hacker Podcast. Welcome to the Sales Hacker Podcast. Showpad is the leading sales enablement platform for the modern seller.

Development Team Review 54

Development Team Review Scale Software Review Sales Hiring 54

SaaStr

DECEMBER 5, 2019

So as much you spend time in the diligence process with the big company or the VC trying to figure out how they’re going to help you and how you’re going to pitch to you. Every partnership, every relationship is about expectation management. They might be sales operations challenges. ” And not just open ended.

Development Team Review 130

Development Team Review Scale Technical Review Software Review 130

SmartKarrot

AUGUST 22, 2022

As a VP of Customer Success, you will set the vision and strategic plan for the Technical Account Management and Customer Engineering functions, focusing on increasing product adoption, leading an exceptional customer experience, and driving growth. Hire and mentor a team focused on driving business value to the customers.

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Technical Review 19

OpenView Labs

OCTOBER 11, 2019

I’ve had roles in almost every function from sales to product to customer success. This is why, when it came time to shift from a transactional to a subscription pricing model, our team at Hired didn’t hesitate for a moment. For the first four years, we didn’t even need to build a professional sales organization.

Sales Hiring 40

Sales Hiring Part-Time VPE CTO Hire Technical Review 40

SmartKarrot

FEBRUARY 15, 2023

Reach out to accounts for checkpoint meetings and engage them proactively. First-level support for accounts that are owned. diligently keep track of every CS tool action. Develop, train, and coach the squad while maintaining team rhythm. Show by example how to put the needs of the customer first.

Technical Review 19

Technical Review Customer Success Development Team Review Systems Review 19

SaaStr

JULY 8, 2020

It sounds minor or technical, but if you want to due diligence on a human being, I get to do it a few 100 times a year. Personally, our team has been holding back a little bit. Aileen Lee: And so, they’re just way easier due diligence, I think. I’m here.” Jason Lemkin: Thank you for coming.

Investment 164

Investment Technical Review Part-Time VPE Development Team Review 164

SmartKarrot

JUNE 25, 2021

Drive continuous improvement programs and processes to meet customer satisfaction, develop new services opportunities. Passion for developing teams and providing leadership to both formal and indirect reports. Partner with the CS leaders to recruit, develop, and train their teams.

Development Team Review 10

Development Team Review Customer Success Technical Review Sales Recruiting 10

SmartKarrot

MAY 25, 2021

This role serves as the primary point of responsibility and accountability for all services obligations. Works closely with the Client Director responsible for the accounts. Partner with the CS leaders to recruit, develop, and train their teams. Recruit, coach, motivate and manage a high-performing team.

Development Team Review 10

Development Team Review Customer Success Sales Recruiting Outsourced Development 10

Sales Hacker

AUGUST 25, 2020

This week on the Sales Hacker podcast, we’ve got Alyssa Merwin , Vice President of Sales Solutions for LinkedIn, North America. She runs Sales Navigator and is perhaps one of the most important people selling sales engagement and sales software in the world. Subscribe to the Sales Hacker Podcast.

Management 72

Management Sales Recruiting Sales Hiring Development Team Review 72

SmartKarrot

JULY 27, 2021

Role: Head of Customer Success Location: San Francisco, CA, US Organization: Turn/River Capital As a Head of Customer Success, you will work with the leadership teams at 2 to 3 of the Turn/River portfolio companies to develop and implement retention and growth strategies and build operational best practices. Apply here: [link].

Development Team Review 10

Development Team Review Technical Review Customer Success Systems Review 10

SaaStr

NOVEMBER 13, 2020

Over the course of that fund, I recruited in, who is effectively my co-founder, he runs Amplify with me, is Mike Dauber. Then, over the course of that fund, we had promoted up David Byer to partner and recruited Lenny Pruss away from Redpoint to join us. One person, 50. That’s true. Deals are getting done faster than ever.

Sales Recruiting 172

Sales Recruiting Development Team Review Technical Review Sales Hiring 172

Sales Hacker

NOVEMBER 10, 2020

Subscribe to the Sales Hacker Podcast. If RFPs are slowing down your sales team, you need to check out Loopio. The platform allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time, enabling personalization at scale previously unthinkable, previously, absolutely unthinkable.

VP of Engineering 75

VP of Engineering Scale Development Team Review Technical Review 75

Outseta

AUGUST 13, 2019

A mis-hire is not only an expensive mistake , but can also represent a major setback in terms of building your product, hitting your sales number, or properly supporting your customers. How I developed this approach to start-up hiring I want to start by sharing a few stories that have shaped my perspective on hiring.

Sales Hiring 54

Sales Hiring Sales Recruiting Interviewing Development Team Review 54

Intercom, Inc.

JUNE 3, 2021

That’s the advice of the Sequoia team in their last memo, “ COVID Accelerated the Future, Now Seize It ,” and for the last couple of months, that’s certainly been on the top of our minds here at Intercom. We’ve been focused mostly on looking at how we can grow our team and what might new teams do and what might new people do.

Strategy 228

Strategy Software Review Development Team Review Sales Recruiting 228

Neil Patel

JANUARY 20, 2021

You need to attract potential buyers and funnel them into your sales funnel. Post your team photos like Zappos. Spend some time reviewing and analyzing several posts on the same topic and share them with your audience on a consistent publishing schedule. Offer a bonus referral gift to anyone who recruits other members.

Social Media 145

Social Media Software Review Branding Engagement 145

SmartKarrot

SEPTEMBER 15, 2021

It has to trickle down from the C-suite and might be amplified by the CS Leadership team to start top-down and ensure everyone to be on the same page. Now, if you are looking at that versus the sales or product-led organizations, I suppose the ROI attached to that is pretty long-term. Not Developing the Right Expertise.

Customer Success 21

Customer Success Technical Review Development Team Review Systems Review 21