Neil Patel

NOVEMBER 1, 2021

Should you accept Bitcoin and other crypto payments on your website? Whether you choose to accept Bitcoin payments on your site is ultimately up to you, but if you choose to do so, it’s important you get the right setup. For every devout crypto fan, there’s an influential person talking it down.

Payment Methods 126

Payment Methods Payment Services Merchant Services Payments 126

Neil Patel

MARCH 7, 2021

But once you unpack it, it’s easy to see why it powers over 1 million websites and manages billions in sales. Gone are the days when you had to figure out how to start an ecommerce site from scratch. It offers you plenty of marketing tools to make your store a success from the start. Who is Shopify Best For?

Payment Methods 145

Payment Methods Software Review Systems Review Payment Services 145

Intercom, Inc.

APRIL 24, 2018

With over 500 million conversations every month, we’ve long known that our Messenger provides a personal, mutually beneficial experience for both our customers and their customers. Most internet businesses want a personal way to communicate with customers; they just need the right tools to do it at scale.

Payment Methods 223

Payment Methods Scale Business Payment Solutions 223

Payrix

JUNE 10, 2025

White label merchant processing enables third parties like integrated software vendors (ISVs) or independent sales organizations (ISOs) to customize and sell the payment processing technology and services of a payments provider under their own brands.

Merchant Services 100

Merchant Services Payment Services Payments Payment Solutions 100

User Pilot

NOVEMBER 7, 2024

Product demos can be used at various stages in the customer journey, such as on your website to engage potential customers, in email campaigns to nurture leads, during sales calls to provide a “try before you buy” experience, and for customer onboarding to help new users get up to speed quickly.

Payment Methods 103

Payment Methods Payment Solutions Software Review SaaS Payments 103

FastSpring

AUGUST 1, 2024

Cyber Weekend is the pinnacle of the ecommerce calendar — a marathon where preparation is the key to success. 9 Tips for Preparing Great Cyber Weekend Support 1. 9 Tips for Preparing Great Cyber Weekend Support 1. An intuitive design keeps customers engaged and reduces cart abandonment.

Payment Methods 121

Payment Methods Payment Solutions SaaS Payments Payment Services 121

Neil Patel

AUGUST 6, 2021

That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases. We’ll also look at foundational principles like attracting and converting customers. How do you do that?

Payment Methods 145

Payment Methods Payments Payment Solutions Payment Services 145

SaaStock

JANUARY 25, 2019

The main target customers of Olist include online shops, retailers seeking better placement, importers and distributors, but the platform is also useful for end customers. Listing your online business on Olist is compared to having your shop in the largest department store in the region. CEO : Tiago Dalvi.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

Stax

MARCH 16, 2025

Over a year, that translates to a loss of $300,000without factoring in additional costs like marketing spend to replace lost customers. However, by cutting churn in half (to 2.5%), the company could save $150,000 annually while maintaining a stronger, more engaged customer base. Thats where customer feedback comes in.

Payment Solutions 88

Payment Solutions Software Review Churn SaaS Payments 88

Stax

MARCH 26, 2024

Online payment systems are the standard. Globally, one-third of people do their shopping through eCommerce sites. In the US, that amounts to $3,428 per capita spent online. This article covers the what, why, and how of online terminals; all a business owner needs to know to dive in and thrive.

Payment Methods 88

Payment Methods Merchant Services Payment Services Payments 88

Buffer Resources

NOVEMBER 4, 2024

This will allow you to maximize your brand reach,  engage with the right people , and nail your  social media marketing strategy. ⚡ Here's the best time to post on Facebook for maximum engagement, according to our analysis of more than 1 million Facebook posts. WhatsApp 2.78 About  47.4 are aged 10-29.

Social Media 125

Social Media Payments Branding Payment Methods 125

User Pilot

MARCH 29, 2023

How can you use NPS eCommerce to gain qualitative feedback as part of your online store strategy? Unlike customer satisfaction surveys , NPS indicates customer loyalty and brand sentiment in the long run. Acknowledge unhappy customers and address their concerns swiftly to turn them into happy ones.

Payment Methods 94

Payment Methods Scale Payment Services Sales 94

Payrix

FEBRUARY 4, 2025

What are integrated payments? Integrated payments are payment processing capabilities that are incorporated into a software companys platform to provide their user base with the ability to accept and manage payments for their businesses. 3 things you should know about integrated payments 1.

Payments 100

Payments Payment Services Merchant Services Payment Methods 100

SaaStr

MAY 25, 2024

As developers, they immediately started to think about a PLG, pay-as-you-go motion to get to market and engage with developers quickly. Lesson #1: Invest In Customer Support Early Cloudinary strongly believes that customer success and support are enablers of PLG growth and aren’t just a cost center.

Scale 303

Scale Sales Hiring SaaS Payments Development 303

USIO

JANUARY 15, 2024

Subscription Models: Usio will provide general insights into why subscription-based payment processing is often considered advantageous for Software as a Service (SaaS) businesses. Since customers are billed regularly, the overall revenue generated from a single customer tends to be higher compared to one-time purchases.

SaaS Payments 130

SaaS Payments Payment Services Payments Payment Solutions 130

FastSpring

JANUARY 31, 2023

To help you choose between Stripe vs. Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack.

Payment Services 147

Payment Services Payment Methods Merchant Services Software Review 147

FastSpring

MAY 14, 2024

Need FastSpring support? Visit our Support page. FastSpring provides an all-in-one payment platform for SaaS, software, and digital products businesses, including VAT and sales tax management, payment localization, and consumer support. Set up a demo or try it out for yourself.

Payment Methods 78

Payment Methods Customer Support Payments SaaS Payments 78

Stax

APRIL 18, 2024

According to Forbes , “mobile payments are increasingly being used by U.S. shoppers as customers become more comfortable with the technology.” Not only are there a number of ways your customers could be using their mobile devices to give payments, but you as a business owner could be leveraging mobile devices to accept them as well.

Payment Services 88

Payment Services Payment Methods Merchant Services Payment Solutions 88

Payrix

APRIL 24, 2024

Andy Meadows, the Head of Partner Success at Payrix joins host Ian Hillis to continue their conversation about building a successful Embedded Payments strategy. As the last episode of a four-part series on the topic, Andy and Ian tackle how software companies can minimize attrition and why it’s important to the payments conversation.

Payments 162

Payments Embedded Payments Merchant Services Payment Solutions 162

FastSpring

NOVEMBER 9, 2023

FastSpring provides an all-in-one payment platform for SaaS, software, and digital products businesses, including VAT and sales tax management, payment localization, and consumer support. Preparing for Cyber Weekend: A Marathon, Not a Sprint Gearing up for Cyber Weekend in the world of ecommerce is like preparing for a marathon.

Payment Methods 78

Payment Methods Customer Support Payments SaaS Payments 78

Full Session

DECEMBER 30, 2024

Are you looking to optimize your website’s performance but unsure if VWO is the right choice? PostHog: A self-hosted product analytics platform with customer data tracking, analysis, and extensive integrations. PostHog: A self-hosted product analytics platform with customer data tracking, analysis, and extensive integrations.

Payment Methods 52

Payment Methods Payment Solutions Payments SaaS Payments 52

Subscription Flow

OCTOBER 16, 2024

Operating a business entails a number of processes like managing products and payments, invoices, customer engagement, revenue, unpaid invoices and much more. It streamlines your entire billing process from invoice generation to payment collection. Let us not forget the possibility of human error in customer engagement.

Payment Services 59

Payment Services Payment Solutions Payment Features SaaS Payments 59

Intercom, Inc.

MARCH 16, 2021

Today, customer expectations are at an all-time high. Simultaneously, support teams are struggling with spikes in conversation volumes. A proactive customer support approach is the key to regaining control. The typical support “strategy” is to let common issues roll in for your support team to address.

Payment Methods 201

Payment Methods Payments Scale SaaS Payments 201

Intercom, Inc.

OCTOBER 16, 2019

Can one person buy via a credit card or will multiple stakeholders need to be involved? Goal of website. Managing your support. Minimizing in-person support is crucial given the tight margins, so detailed online support will be paramount as it enables people to self-serve without needing to actually contact support.

Business Model 195

Business Model Scale Pricing Payment Methods 195

How To Buy Saas

JULY 2, 2025

Centralized Contact Management: Store and organize all client information, inquiries, and communication history. Integration with Marketing: Many real estate CRMs integrate with email marketing, websites, and social media. New inquiries from a website contact form or Facebook ad can flow directly into the CRM for immediate action.

Payment Solutions 59

Payment Solutions Payment Methods Software Review Payment Services 59

User Pilot

MARCH 7, 2022

It unlocks customer engagement, starts the customer relationship on the right foot, and ensures that customers continue using the product the right way for a long time to come. To attract potential customers, marketers invest a staggering amount of resources across multiple channels. What is customer onboarding?

Onboarding 98

Onboarding Engagement Payment Methods SaaS Payments 98

Intercom, Inc.

OCTOBER 12, 2021

The rise of automation and bots has led to some seismic changes in the career landscape for many support professionals and support leaders have had to rethink the role and structure of their teams. As a result, human support is more critical than ever. Engage and retain your customers. Here’s why.

Underperforming Technical Team 222

Underperforming Technical Team Technical Review Payment Methods Payments 222

How To Buy Saas

JANUARY 1, 2021

Online learning is a new trend which we are have encountered by now. Online learning and course are expected to rise with time and see a figure of $325 billion by 2025. Well, that’s enough to motivate yourself to start creating your first course using the best online course platforms. Why Choose an Online Course Platform?

Payment Methods 98

Payment Methods Payments Payment Solutions Marketplace as a Service 98

Payrix

APRIL 2, 2024

A comprehensive Embedded Payments strategy isn’t complete without value added services. And when should you start thinking about these solutions and infusing them into your payment ecosystem and experience? On this episode of the PayFAQ: Embedded Payments podcast we delve into just that. That’s Account Updater,” says Andy.

Payments 124

Payments Embedded Payments Merchant Services Payment Services 124

Payrix

MARCH 6, 2024

Embedded Payments have become a popular feature in the ecosystem of software developers who understand their role in driving better user engagement, value, growth, and competitive advantage. But in the rapidly evolving world of digital payments, nothing stays the same for long. How important is data to Embedded Payments?

Payments 100

Payments Embedded Payments Merchant Services Payment Solutions 100

Neil Patel

AUGUST 31, 2020

You’ll need two things to do that — an accurate testing method and a baseline for your tests. Activity logs: Many free VPN services track your activity — the websites and pages you visit, files downloaded, etc. A traditional VPN doesn’t work if your organization stores all of your data in the cloud.

Outsourcing Services 145

Outsourcing Services Payment Services Payment Methods Technical Review 145

User Pilot

APRIL 30, 2024

Software as a Service offers specialized tools for product growth , CRM, project management, ERP, collaboration, financial management, customer service, and marketing automation. HubSpot and Salesforce are both CRMs that offer customer analytics, survey tools, and extensive integrations.

SaaS Payments 104

SaaS Payments Payment Methods Payment Services Payment Solutions 104

User Pilot

MAY 6, 2024

TL;DR A user profile is a collection of details about an individual user: their identity, roles, personal details, or behavior. They may be inspired by a user but they don’t describe one real person. Product usage data captures how users interact with the product to inform development and engagement strategies.

Payment Methods 105

Payment Methods SaaS Payments Payment Solutions Payments 105

How To Buy Saas

FEBRUARY 14, 2021

The main purpose of this tool is to enable people in creating the courses and marketing them online. Many people want to create their own courses and want to market their online, but they find it difficult to go through the course creation platforms. Kajabi is cited as a tool for an online course and can be used in two methods.

Software Review 105

Software Review Payment Methods Payments Sales Funnel 105

User Pilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! What are the best Salesforce integrations in 2024?

Payments 105

Payments Payment Services Payment Methods Payment Solutions 105

SaaStr

MAY 16, 2019

We are a customer service platform for e-commerce websites, and one of the things we try to do is to automate customer support. I would argue that since now we have access to … we have lots of data points about trade shows we go to, the payment information, the sales data in CRM.

Merchant Services 203

Merchant Services Payment Methods Data Sales Hiring 203

Intercom, Inc.

JULY 26, 2022

Recent research from Harvard Business Review Analytic Services reveals that 88% of survey respondents believe that customer engagement has a significant impact on their organization’s bottom line. That’s no surprise: as professional services firm PwC says, customer experience is everything. Now multiply that 2.5

Payment Methods 118

Payment Methods Payment Solutions Payments Payment Services 118