Intercom, Inc.

DECEMBER 31, 2019

The ultimate failure of Siri to dominate the AI personal assistant game might come to be seen as its biggest miss of the decade. Facebook and Twitter, meanwhile, struggled under the unavoidable pressure of hosting half a globe’s worth of daily online communication.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

ProfitWell

MARCH 9, 2020

Businesses will often sell subscriptions at a discounted price, making it cheaper to buy products via subscription than buying in the store. Birchbox, for example, sells beauty products via subscription for less than it would cost to buy in the store. One issue is that discounts can draw in new customers and fail to retain them.

Subscription 64

Subscription Payment Features Payment Methods Marketing 64

CustomerSuccessBox

FEBRUARY 28, 2022

You mostly need repeat purchases to get payments with a subscription model and it is easier to impress existing customers than starting all over to acquire new ones. Both the segments are quickly growing and the turning factor is the customer growth where the whales are at 110% and overall is 84% YOY. Why is it important?

Retention 52

Retention SaaS Payments Payments Payment Methods 52

ProfitWell

DECEMBER 16, 2019

Nick Mehta , CEO of Gainsight, and his colleague, Kate Peter dropped knowledge on how to drive customer success across SaaS businesses. Customer success is the third-fastest growing profession. Nick and Kate broke down a key framework for companies to follow with customer success. December 12, 2019.

Scale 41

Scale Payment Methods Payment Services Payments 41

Sales Hacker

AUGUST 7, 2020

Customer Success. Emcee and Entertainer. Shemaroo Entertainment Ltd. Head of Sales and Customer Success. Vice President of Payments Products UK. Personal Brand Strategist, Speaker and Founding Team Member. We’ve broken the list down into categories of expertise for your convenience. Leadership.

VP of Engineering 121

VP of Engineering Sales Recruiting Sales Hiring Payment Services 121

SmartKarrot

JUNE 1, 2020

Basically, this compares the success of any two or more companies, whose primary method of revenue is a subscription. Today’s customer finds subscriptions at every point – be it media, sales, entertainment, or retail. There exists a subscription economy in almost every sector where customers are spending money.

Subscription 10

Subscription Payment Features Payment Methods SaaS Payments 10

SmartKarrot

AUGUST 13, 2020

It takes effort, it takes time, and it also takes a few tricks up your sleeve to earn customer trust. In the customer success industry, building trust is extremely important. The trust between a customer and a company is just as significant as it is for any other relationship. Most importantly, it benefits the customer.

SaaS Payments 10

SaaS Payments Payment Services Payment Methods Business 10