Intercom, Inc.

DECEMBER 31, 2019

Apple survived the death of Steve Jobs in October 2011 under the thoughtful stewardship of Tim Cook, and continued to essentially be the iPhone company, while branching into wearables and services. The ultimate failure of Siri to dominate the AI personal assistant game might come to be seen as its biggest miss of the decade.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

CustomerSuccessBox

FEBRUARY 28, 2022

The net revenue retention rate which you may also state as the net retention rate in SaaS businesses is an indicator that depicts the profits and the revenue earned by the business. Both the segments are quickly growing and the turning factor is the customer growth where the whales are at 110% and overall is 84% YOY.

Retention 52

Retention SaaS Payments Payments Payment Methods 52

ProfitWell

MARCH 9, 2020

Companies selling physical goods, digital products, and services of all kinds have turned to this business model as a way to secure repeat customers. But how can these businesses convert customers for the long-term? Subscription marketing refers to marketing goods and services to customers on an ongoing basis.

Payment Features 64

Payment Features Subscription Payment Methods Marketing 64

ProfitWell

DECEMBER 16, 2019

Patrick went through the history of SaaS, and Neel broke down some of our latest innovations. Nick Mehta , CEO of Gainsight, and his colleague, Kate Peter dropped knowledge on how to drive customer success across SaaS businesses. Customer success is the third-fastest growing profession. Tune in live below ??

Scale 41

Scale Payment Methods Payment Services Payments 41

SmartKarrot

MAY 26, 2020

This is how the hosting environment gave birth to ‘as-a-service’ models. The field of XaaS is all about customer engagement. Let’s look at the process in which SaaS evolved from the ‘as-a-service’ model to a modern-day like today, where XaaS has become a reality. It is way more than just engaging customers.

SaaS Payments 10

SaaS Payments Payment Services Transportation Payment Solutions 10

SmartKarrot

JUNE 1, 2020

As the term goes, the subscription economy deals with the business of rendering subscriptions to the customers. All SaaS companies, including Netflix, Hotstar, or Spotify’s entire range of businesses rely on a subscription model. Simply put, there is a continual relationship with the customer who is taking the service.

Payment Features 10

Payment Features Subscription Payment Methods SaaS Payments 10

SmartKarrot

AUGUST 13, 2020

It takes effort, it takes time, and it also takes a few tricks up your sleeve to earn customer trust. In the customer success industry, building trust is extremely important. The trust between a customer and a company is just as significant as it is for any other relationship. Most importantly, it benefits the customer.

SaaS Payments 10

SaaS Payments Payment Services Payment Methods Business 10