Customer Success Enterprise readiness Revenue SMB 
Intercom, Inc.
MAY 13, 2021
Few people have more experience with this move than Linda Lin , Director of Customer Success at the revenue intelligence platform Gong. Moving upmarket means larger customers and higher revenue, but it’s not without its challenges. For Linda, it all comes down to your approach to customer success.
SaaStr
NOVEMBER 12, 2020
We recently brought together a powerhouse panel of women in revenue to discuss when, why, and how a company should consider going upmarket. . Usually either by the number of employees or company revenue. But how do you know if you’re ready to go upmarket? Are your customers, investors, or the board asking for it?
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Andreessen Horowitz
NOVEMBER 17, 2023
A big piece of that and a partnership I hadn’t had on the go-to-market side was I finally had a partner who was really going to say: we do these 4 things incredibly well, and if you are not one of these 4 things, it’s actually revenue that we’re going to say no to. How do I grow revenue? Whether you exist or not.
Point Nine Land
APRIL 21, 2021
We grew from less than a million to several tens of millions of ARR (Annual Recurring Revenue) during that time. Most of the time in Saas, it is going to be ARR (Annual Recurring Revenue) but it can be anything. How to efficiently collect feedback from customer-facing teams? The article is using the word “growth” a lot.
Kellblog
JANUARY 5, 2020
My favorite support point comes from a recent financial analyst note: “ we believe Oracle can sustain ~2% constant currency revenue growth, but we are dubious that Oracle can improve revenue growth rates.” Again, this is highly subjective and some people probably concluded it years ago. That pretty much says it all.
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