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Measurement: What SaaS platform builders need to know to prepare for growth, Part 3

CloudGeometry

The recurring revenue user model of SaaS demands deep and broad attention at every step, as it empowers you to provide continued feedback on what you are selling them. DevOps has largely completed the evolution of systems monitoring from the datacenter/IT worldview to what is commonly referred to as observability.

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SaaS Is Spurring the Next Cycle of Software Superperformance

OPEXEngine

In more mature software companies, we see oversized returns for companies that are moving to software-as-a-service subscription models (see Figure 1). Software companies that increase their share of revenue from subscription models have stronger growth in share price. Transform Ops to DevOps. Sticky after all.

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ChurnZero Named Overall SaaS Category Winner in 2021 APPEALIE Awards

ChurnZero

The ChurnZero team is also thrilled to see a number of customers selected as winners of the SaaS Customer Success Award, which is a true testament to the impact our platform can bring to CS teams at SaaS organizations. We are thankful for our customers and remain committed to their success.”. OnDMARC / Red Sift.

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What is a good Net Retention Rate in SaaS?

CustomerSuccessBox

The net revenue retention rate which you may also state as the net retention rate in SaaS businesses is an indicator that depicts the profits and the revenue earned by the business. Ultimately, the purpose of generating revenue is what gets you in the business loop. 93% of its revenue comes from variable consumption users.

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SaaStr Podcasts for the Week with PagerDuty and Gusto — April 17, 2020

SaaStr

Does it have to be tied to a number directly tied to revenue? What does Carolyn believe is the right tone to approach customers within this time? So more than ever, companies need our services. He said that all marketing activities have to be tied and held accountable to a number directly tied to revenue.

Scale 189
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How to Find Product-Market-Sales Fit

Andreessen Horowitz

When should companies offer services? Speaking of, we go beyond the typical discussion of product-market fit into the concept of product-market-sales fit, and what that means for product design, to services, to pricing and packaging, to product management, and more. Jyoti: And some of it you can also break into, say, revenue goals.

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Lessons from New Relic: Five Critical Steps to Scaling Enterprise (Video + Transcript)

SaaStr

Growing a company’s revenues, customer base, team, process, and product doesn’t just happen without major work and strategy. Erica Schultz, Chief Revenue Officer @ New Relic. Erica Schultz, Chief Revenue Officer @ New Relic. On our journey to a billion dollars in revenue, that’s the number that we have out there.

Scale 180