Blulogix

MARCH 25, 2024

Recurring & Usage Billing Unraveling Financial Complexity: Financial operations in the subscription model are fraught with challenges that can impede scalability and operational efficiency.

Payment Services 83

Payment Services Payment Features Payments B2B 83

Blulogix

JANUARY 24, 2024

Customer Retention: Consider the impact of enhanced customer experiences on subscriber retention rates. Data-Driven Decisions: Factor in the value of data-driven insights in optimizing pricing and offerings. Compliance Costs: Calculate potential savings related to compliance with tax regulations.

Subscription 52

Subscription Payment Features Systems Review Customer Lifetime Value 52

Intercom, Inc.

AUGUST 16, 2022

Plus, 65% of the average company’s revenue comes from existing customers – so it pays off in the long run to keep them happy. Effective support plays a significant role in retention – it’s an opportunity to delight and educate your customers, resolve their issues, and overall, improve the relationship they have with your brand.

Headcount 118

Headcount Scale Sales Hiring Customer Lifetime Value 118

FastSpring

JULY 16, 2019

Or is there an opportunity to generate extra revenue by offering certain services to your customers on a recurring basis instead of a one-time sales model? Giving your customers the flexibility to choose how they pay for your subscription products and services helps foster greater customer loyalty.

Payment Methods 67

Payment Methods Payments SaaS Payments Payment Services 67

Valuize Consulting

JUNE 9, 2022

With only a Director of Operations who answers to your VP of CS, you have no one to focus on the strategy driving your CS Operations, the engine that powers your entire Customer Success organization. From an investment standpoint, hiring a Senior CS Operations Leader provides exceptional ROI.

Sales Hiring 52

Sales Hiring Customer Success Scale Leadership 52

SmartKarrot

OCTOBER 28, 2020

If you are into the SaaS business, then surely you would have heard of the term customer lifetime value. It gives you the overall revenue an average customer generates during their entire relationship with a business. But wouldn’t it be more beneficial to know what profit (rather than revenue) a customer generates?

Customer Lifetime Value 10

Customer Lifetime Value Acquisition Operational efficiency. Customer Success 10

User Pilot

MARCH 29, 2024

Customer journey analytics informs the customer journey map, while customer journey mapping visualizes the customer experience. The benefits of customer journey analytics include improved customer experience, increased customer satisfaction , retention, and customer lifetime value.

Customer Lifetime Value 81

Customer Lifetime Value Software Review User Experience Trends 81