Blulogix

MARCH 25, 2024

Recurring & Usage Billing Unraveling Financial Complexity: Financial operations in the subscription model are fraught with challenges that can impede scalability and operational efficiency.

Payment Services 78

Payment Services Payment Features Payments B2B 78

FastSpring

JULY 16, 2019

Or is there an opportunity to generate extra revenue by offering certain services to your customers on a recurring basis instead of a one-time sales model? Giving your customers the flexibility to choose how they pay for your subscription products and services helps foster greater customer loyalty.

Payment Methods 73

Payment Methods Payments SaaS Payments Payment Services 73

Valuize Consulting

JUNE 9, 2022

With only a Director of Operations who answers to your VP of CS, you have no one to focus on the strategy driving your CS Operations, the engine that powers your entire Customer Success organization. From an investment standpoint, hiring a Senior CS Operations Leader provides exceptional ROI.

Sales Hiring 52

Sales Hiring Customer Success Scale Leadership 52

SmartKarrot

SEPTEMBER 21, 2020

Metrics form an essential part of any business. Metrics give you precisely that information based on which you can formulate your business strategies. Out of all the metrics for different business units, we are going to discuss today about the customer success metrics. What are customer success metrics?

Customer Success 10

Customer Success Metrics Data Scale 10

User Pilot

MARCH 29, 2024

Customer journey analytics informs the customer journey map, while customer journey mapping visualizes the customer experience. The benefits of customer journey analytics include improved customer experience, increased customer satisfaction , retention, and customer lifetime value.

Customer Lifetime Value 102

Customer Lifetime Value Software Review User Experience Trends 102

SmartKarrot

NOVEMBER 2, 2020

The CSM Practice Success Track Enterprise Infinipoint The Success League Customer Success Enablement CX by Design Growth Molecules N2 Customer Success Consulting Simple CX SuccessSight Consulting The Customer.Co The CSM Practice is a customer success consulting firm that renders service in the domain. Source: Unsplash.

Consulting 10

Consulting Customer Success Scale Customer Lifetime Value 10

Totango

NOVEMBER 6, 2020

When SAP, one of the world’s largest enterprise software companies, went in search of a way to improve customer retention and expansion, they chose a data-driven customer engagement model. >13k employees contributing to Customer Success. 41k cloud customers. >83k cloud customers managed consistently.

Engagement 48

Engagement Data Scale Customer Lifetime Value 48