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11 Key SaaS Roles and Responsibilities in 2023

User Pilot

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. What is a SaaS business model?

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SaaStr Crosses 50,000,000 Views on Quora; Our Top Recent Answers

SaaStr

With that, here are the top/most popular recent answers: Do CEOs have personal assistants? What makes a bad CTO? What happens to the clients of a mission-critical, B2B enterprise SaaS startup when it fails? Do all SaaS companies in the USA put late payment fees in their contract? Does this work?

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How Buffer Reached $20m in ARR by Focussing on Growing ARPA

Chart Mogul

An early entrant to the SaaS field, the company has pioneered a number of fields that are now commonplace in the industry — content marketing, the transparent startups movement, and remote work. It helped them overcome some of the initial challenges, but over time it started creating other problems. . What is Buffer. Click To Tweet.

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SaaStr Podcasts for the Week with Bernadette Nixon, Jay Snyder, Nick Mehta, Loren Padelford, and Jason Lemkin

SaaStr

This dynamic trio of SaaS experts share how to stay customer-centric and set yourself apart in today’s rapidly changing environment. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company. Bernadette Nixon: Sure.

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The Road Now Taken: 4 SaaS Start-ups And Their Quest For Independent Growth

Outseta

By Geoff Roberts Last year Clement Vouillon of Point Nine Capital wrote an article entitled The Rise of the Non “VC compatible” SaaS Companies. It made the rounds in tech circles online. After the Series A, Buffer fell into a similar trap to Wistia - they hired too quickly, specifically to accelerate product development.

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How Buffer Reached $20m in ARR by Focussing on Growing ARPA

Chart Mogul

An early entrant to the SaaS field, the company has pioneered a number of fields that are now commonplace in the industry — content marketing, the transparent startups movement, and remote work. It helped them overcome some of the initial challenges, but over time it started creating other problems. What is Buffer. Tweet this quote.

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Beyond Frankencloud: living with your once and future SaaS architecture

CloudGeometry

Yet they live on borrowed time. Interest payments accelerate faster than you realize. When you treat your cloud provider as a fractional colo. When you optimize application logic with DBMS stored procedures (thanks, Oracle) or object-relational mapping. The inputs to learning are speeding up fast.