SaaStr

JULY 18, 2022

Co-founder and CEO of Plato, Quong Hoang, the #1 mentoring platform for engineering leaders , helped moderate a discussion between CTO of Change.org, Elaine Zhou, and Head of Engineering at Notion, Michael Manapat, on this subject. But for Notion’s Manapat, retention of engineers boils down to three main criteria: Company Success.

CTO Coach 227

CTO Coach CTO Hire New CTO CTO 227

SaaStr

JANUARY 16, 2023

Hiring a reliable team is an all-encompassing issue where startups dive in head-first but fail to optimize it for success. . Hiring an expert produces 1000x better results than someone with interests elsewhere. . “A Hiring in a streamlined manner with a rigorous selection process initially builds momentum for long-term goals.

Scale 206

Scale CTO Hire Cloud Scaling 206

Casey Accidental

FEBRUARY 8, 2022

Retention & Engagement. A deep dive on how to understand, measure, and improve retention through activation, engagement, and resurrection. Product: Product Leadership , Product Strategy , User Insights for Product Decisions , Product Management Foundations , Mastering Product Management , Data for Product Managers (new).

CTO Coach 52

CTO Coach CTO Hire New CTO Scale 52

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

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VP of Engineering Scale Technical Review Outsourcing Services 118

ChurnZero

DECEMBER 9, 2022

However, given her CS background, Gabby never envisioned herself becoming a CEO, as she explained during her keynote session, “ The new ‘C’ in CEO ” at ChurnZero’s Customer Success Leadership Summit, BIG RYG. More and more people are hiring leaders, not for past experience, but for capability and capacity.

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

ProfitWell

DECEMBER 6, 2019

How many CSMs should you hire? We also have an episode of the ProfitWell Report that looks at the data from almost 2,000 companies to uncover how customer success impacts retention and churn, linked here. On a global scale, on average, product marketers with strong leadership support earn almost $13k more a year than those without.

Scale 43

Scale CTO Hire Sales Hiring New CTO 43

SaaStr

MARCH 26, 2024

Is the CTO involved in these decisions? App contraction is still happening, and AI is absorbing all of the energy in the industry. Jason shares that he would love to see more focus on logo retention and GRR and fight this toxic trend of CS reporting to sales. Give everyone x amount of money to go find the best one.

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AI Pricing Artificial Intelligence Scale 240