Natalia Luneva

APRIL 30, 2021

Of course, our team is involved to an extent, and we have an external part-time moderator for support. 5 Sebastian Schaeffer, CTO at dofollow.io (B2B PR SaaS) says: “ Our community is primarily on Facebook and Linkedin and it has been live for over a year. We have 2592 community members now (and counting) ”.

Marketing 98

Marketing Social Media SaaS New CTO 98

SaaStr

MARCH 26, 2024

Trust is a big deal with customer support. One SaaStr fan asked what role company employees play with AI and providing accuracy to customers. “95% It’s challenging to find super high-quality folks unless you’re in B2C, where customer support is sales. Is the CTO involved in these decisions?

AI 233

AI Pricing Artificial Intelligence Scale 233

Intercom, Inc.

AUGUST 15, 2018

He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. Building trust can be tough when you’re a new hire in a leadership position. Balancing internal growth with hiring. Sign me up.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

CloudGeometry

JULY 8, 2021

When you treat your cloud provider as a fractional colo. See a useful background talk from their CTO Pini Reznik here ). Either way, focus your attention on the most important part of your architecture: how well does it serve the goals of your business? Look out for FrankenCloud How can you tell when you live on a Frankencloud?

Well Architected Framework 130

Well Architected Framework CTO Hire Payment Methods Payment Solutions 130

Tom Tunguz

OCTOBER 24, 2021

As you know, I run our Founder Experience program here, the set of tools and programs and people that we have to support our entrepreneurs in their growth journey. A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk.

CTO Coach 127

CTO Coach Sales Hiring Sales Recruiting CTO Hire 127

Intercom, Inc.

JULY 21, 2022

Things like media companies, finance companies, retail companies, sales functions, marketing functions, and customer support. And so we hired somebody who had a lot of experience and could recommend ways to build the team. Chasing free customer acquisition. It’s a lot about building those flows. Andrew Chen: Exactly.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

ProfitWell

OCTOBER 1, 2019

When HubSpot first launched its culture code, Dharmesh Shah, CTO and Founder of HubSpot, felt it was important to share it with candidates. Since then, its culture code has been viewed more than 4 million times. In fact, that's probably better for everyone than if you found that out after they've been hired.

Company Culture 40

Company Culture Sales Recruiting Scale Software Review 40

SaaStr

NOVEMBER 13, 2020

I just came out of Stripe, I just came out of Datadog, I came out of Fastly, I’m an engineer, I love the guy that was the CTO of Fastly who [inaudible 00:08:34] making it up. Just like a whole bunch of people said, “I’ll never hire remote.” And all of a sudden they’re like, “I guess, I could hire remote.”

Sales Recruiting 172

Sales Recruiting Development Team Review Technical Review Sales Hiring 172

Sales Hacker

JULY 21, 2020

Businesses run on documents, Conga is changing the way the world works by modernizing, streamlining, and automating your documents, contracts, and processes to make it easier to do business. The other one is customer support. Now, before we bring you this conversation, we want to thank our sponsors. Our first sponsor is Conga.

Outsourcing Services 72

Outsourcing Services Scale Outsourced Development Technical Review 72