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Laura Klein on improving chemistry in product teams

Intercom, Inc.

Looking for an example of a happy, high performing product team? Rather than suggesting a model startup, advisor and author Laura Klein is likely to point you toward her favorite heist film. I was working with a bunch of different companies and teams of all different sizes. Laura: Exactly.

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How World-Class Product Teams Are Winning in the AI Era by Carlos Gonzalez de Villaumbrosia

User Pilot

“How World-Class Product Teams Are Winning in the AI Era” is one of the talks at this year’s Product Drive Summit. Delivered by Carlos Gonzalez de Villaumbrosia, it tackles the challenges and opportunities AI-revolution poses for product teams. AI enables product teams to achieve more with fewer resources. Want to learn more?

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How to Maximize Your Customer Training Investment

Sales Hacker

Greater engagement, for instance, leads to increased retention. Do your teams have the right mindset to provide experience-driven training? By now, you’ve developed a general understanding of both the virtual training landscape and your business’s specific requirements. CIO/CTO: Integrations and implementation.

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11 Key SaaS Roles and Responsibilities in 2023

User Pilot

They also manage finances and supervise one or more engineering teams. Product Marketing Manager: This person is tasked with developing product marketing campaigns , crafting compelling marketing messages, and coming up with ideas to retain customers. They also manage finances and supervise one or more engineering teams.

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10 Tough Lessons We Learned Building a Prenicorn Outside of Silicon Valley from Pendo.io (Video + Transcript)

SaaStr

Learn how Pendo built a product, team, and culture in its Raleigh hometown that could scale coast-to-coast and continent-to-continent. Our entire company is in Raleigh, our entire development team is in Raleigh, entire product management team is there, I’m there. Want to see more content like this session?

CTO Hire 174
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2021 in conversation: Learnings from the podcast

Intercom, Inc.

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Later’s Farhan Virji on adapting B2C support strategies for B2B teams. But despite these differences, Farhan Virji, VP of Customer Happiness at Later, believes that there is actually quite a lot that B2B support teams can learn from their B2C colleagues.

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The Road Now Taken: 4 SaaS Start-ups And Their Quest For Independent Growth

Outseta

Venture capital is not inherently bad or the manifestation of greed and commitments to impossible-to-deliver growth. That money brought us two phenomenal teammates, a really helpful mentor who's still on our board, and lots of connections and help from investors. and paid it out to the Founders and early team members.