Upscope

JANUARY 5, 2020

My really crude definition : When I come across a new product I tend think "Wtf is this? Is sending and receiving mails a new shiny technology? It has some unique new features, though it's not positioned around those. It turns out they don't have mental energy to spare to learn about something new. Create a new category.

Strategy 128

Strategy Marketing Sales Hiring Engineering 128

Mucker Capital

APRIL 6, 2023

If you're generating something that's brand new, like a brand new category, nobody understands about it. In my past roles at ACORN, GitLab, whenever I started as a head of growth, one of the data points I will look into is what's the percentage of new users coming back the second day or coming back second month? I do that a lot.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

ProfitWell

OCTOBER 1, 2019

When HubSpot first launched its culture code, Dharmesh Shah, CTO and Founder of HubSpot, felt it was important to share it with candidates. A mother's room is a designated place where new parents can nurse or breast pump. Compliance. To do that, you need to be open to new chefs in the kitchen adding to the recipe.

Company Culture 40

Company Culture Sales Recruiting Scale Sales Hiring 40

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Really excited for engaging discussion on something I’m passionate about, the future of the customer. I’m sure many of you use New Relic. Jay Snyder: Yeah.

Payment Methods 265

Payment Methods Merchant Services Scale Payments 265

SaaStr

JANUARY 17, 2020

What can they do to enforce a sense of urgency when signing new clients? What do CIOs really want to see in the form of security and compliance? How can startups clearly and articulately present their plans for security, compliance and change management? One is definitely on the security and compliance side.

CTO Hire 148

CTO Hire compliance Scale Startup 148

SaaStr

AUGUST 22, 2020

And in major hubs like San Francisco and New York, what we’re doing is helping create the vision for a more experiential space, almost like a cafe where they can come and go as they want, they can bring clients, they can bring customers. We’re already in this like a new gen.” This is a new workflow, isn’t it?

Sales Recruiting 180

Sales Recruiting Cloud CTO Hire Sales Hiring 180

Scytale

MAY 30, 2025

TL;DR Information security compliance is crucial for protecting sensitive data and maintaining customer trust, and it applies to businesses of all sizes across various industries. Automation and compliance frameworks like SOC 2 and ISO 27001 simplify compliance and help to mitigate risks. Zero trust security: Trust no one!

compliance 69

compliance Technical Review Development Team Review Underperforming Technical Team 69

SaaStr

JANUARY 10, 2020

In the early days, partnerships can be a distraction, how does Bob determine between right and wrong when determining whether to engage in a partnership? Where do most startups go wrong both in hiring for partnerships and in the engagements themselves? 298: Startup success is not exclusive to Silicon Valley. Yep, we did that.

Sales Hiring 142

Sales Hiring Outsourcing Services Scale CTO Hire 142

Scytale

NOVEMBER 19, 2024

If your business works with sensitive information, achieving SOC 2 compliance is like earning a gold star for good behavior. Prioritizing Compliance Efforts : A gap analysis can help your business prioritize security and regulatory compliance activities, ensuring that resources are allocated as efficiently as possible.

compliance 52

compliance Underperforming Technical Team Technical Review Systems Review 52

Scytale

FEBRUARY 19, 2025

This is where SOC 2 compliance comes in – a vital trust factor for your customers and stakeholders, especially if your business handles sensitive customer data. SOC 2 compliance is a testament to your business’s commitment to doing what it takes to safeguard customer data. What is SOC 2 Compliance Documentation?

compliance 52

compliance Systems Review Software Review DevOps as a Service 52

Scytale

APRIL 14, 2025

Regarding effective risk management , pretty much all compliance frameworks include regular security awareness training (SAT) programs as a basic requirement. Even the most advanced security systems can be compromised due to human error or lack of awareness. A solid SAT program makes your team part of the solution, not the risk.

Technical Review 40

Technical Review Payment Services Cybersecurity Systems Review 40

SaaStr

MARCH 31, 2024

At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. Or, my favorite, I’m new, this is my first time. jason Lemkin : I think 50 is the new, the new number for me. Who actually knows stuff and does things?”

Part-Time CTO 284

Part-Time CTO CTO Hire CTO Coach CTO 284