SaaStr

JULY 20, 2021

Cecily Sackey, Senior Customer Success Manager @ Capchase & Alex Pedraza, Head of New Business @ Capchase. Secrets to Aligning Marketing and Revenue Strategies with Marqeta’s CMO. 4 Secrets to Using Data Security and Compliance as a Competitive Advantage with Very Good Security’s CEO. with Notion Capital.

Payments 260

Payments Payment Services SaaS Payments Banking 260

FastSpring

JULY 10, 2019

The predictable revenue from a loyal customer base is ideal when your business is looking to scale. Subscription-based revenue models are only as good as the strategy and planning you put into it. How do I keep track of my subscribers and their payments? Send an alert to subscribers when a payment has failed.

Merchant Services 70

Merchant Services Payment Methods Payment Services Payment Solutions 70

Natalia Luneva

JANUARY 7, 2023

Office E3 is a cloud-based suite of productivity apps and services with information protection and compliance capabilities included. Share and manage content, knowledge, and apps with SharePoint Online storage. Help employees thrive with data-driven, privacy-protected insights and personal wellbeing experiences.

Payment Services 52

Payment Services Payment Features Payment Solutions Payment Methods 52

OPEXEngine

FEBRUARY 22, 2022

This reality influences their go-to-market (GTM) strategy, which relies on a lower overall sales and marketing budget and a higher mix of marketing to sales spending. Customer success is usually staffed by a mix of customer support, sales, and engineering folks contributing some portion of their time to the Cost of Revenue.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

SaaStr

AUGUST 6, 2020

Chen Amit: So, I started in the tech world many years ago and actually started and made money as a youngster before the personal computer was created. They hire a team and get going as fast as possible, with it kind of being the only employee strategy, why did you start that way? And, I had two happy customers.

Sales Hiring 233

Sales Hiring Payment Services Payment Solutions SaaS Payments 233

User Pilot

MARCH 26, 2024

TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. The 15 best digital analytics tools include: Userpilot – the best digital analytics platform for analyzing customer journeys. Let’s dive in! What is digital analytics? Enterprise.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. The 15 best digital analytics tools include: Userpilot – the best digital analytics platform for analyzing customer journeys. Let’s dive in! What is digital analytics? Enterprise.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. The 15 best digital analytics tools include: Userpilot – the best digital analytics platform for analyzing customer journeys. Let’s dive in! What is digital analytics? Enterprise.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. The 15 best digital analytics tools include: Userpilot – the best digital analytics platform for analyzing customer journeys. Let’s dive in! What is digital analytics? Enterprise.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. The 15 best digital analytics tools include: Userpilot – the best digital analytics platform for analyzing customer journeys. Let’s dive in! What is digital analytics? Enterprise.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

ProfitWell

NOVEMBER 8, 2019

On today’s episode, Flywire focuses on the customer, MoneyLion drops the “Netflix of finance,” and Impact Pricing launches an online course you’ll be all about. Impact Pricing launches an online course —Accelerate Your Subscription Business—claiming it will be “your blueprint to packaging and pricing for growth.".

Sales Recruiting 40

Sales Recruiting Payment Services Payment Methods Sales Hiring 40

ProfitWell

FEBRUARY 26, 2020

The way in which you optimize your customer retention strategy will set your organization apart from the others. It can all be boiled down to four clutch factors: pricing, onboarding, customer experience, and service. Customer experience. Ensuring your customer’s needs are met is not an extra, it’s a necessity.

Payment Solutions 52

Payment Solutions Retention Payments Software Review 52

SaaStr

NOVEMBER 22, 2019

285: Hear about Adyen’s journey from a Dutch payments startup to a global public company with more than 15 offices around the world working with large global companies like Facebook, Spotify, Uber, and Microsoft. Which was that pioneering inside sales motion driving a lot through online and through WebEx at the time.

Underperforming Technical Team 158

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 158

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. Yeah, I’m a product person by training and so we had had a lot of experience building SaaS and vertical products.

Payment Solutions 149

Payment Solutions Pricing Payments Payment Services 149

User Pilot

APRIL 23, 2021

You’re not going to recoup all that investment with just one round of monthly payments per customer. Most online information about churn is vague, high-level fluff. Allow us to walk you through some churn-reducing strategies that are actually actionable. Picture the scene: you sign up for an online product.

Churn 52

Churn SaaS Payments Payment Solutions Social Media 52

Intercom, Inc.

DECEMBER 21, 2021

It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited. Productboard founder and CEO Hubert Palan on mastering product strategy. The biggest, in August, we turned 10.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

SaaStr

DECEMBER 10, 2019

WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. I think on the plus side, coming into a firm like JPMorgan, we were a 200 person company when we were acquired. The day that acquisition closed, we became a 250,000 person company. Bill Clerico : Yeah.

Payment Services 135

Payment Services Merchant Services Payment Solutions Payments 135

SmartKarrot

JUNE 16, 2022

The primary responsibility of a Chief Financial Officer (CFO) is to ensure that various financial business processes such as billing and payment procedures are working smoothly. Subscription billing is defined as the implementation and execution of automated recurring billing processes and consumer payments.

Payment Services 10

Payment Services SaaS Payments Payment Features Subscription 10

SmartKarrot

APRIL 13, 2020

As companies are increasingly interested to use SaaS as a winning strategy, several recent trends in 2020 have been observed amongst top SaaS businesses: In 2020, it is very important for SaaS businesses to create customer-success functions and take a more proactive approach towards customer success management.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

SmartKarrot

SEPTEMBER 1, 2022

Sales motion: A corporation’s method and strategies to market its goods. Customer Lifetime Value (CLV): The entire sum of money that a client is anticipated to spend with your company during the course of their agreement with you. Lead: A potential client, either as an individual or company. industries.

Enterprise 10

Enterprise Outsourcing Services Scale Payment Services 10

Sales Hacker

MARCH 2, 2020

Strategy and Process. If you truly want to be a better leader, better salesperson , better speaker, better writer, or just a better person, you need to study the craft. Rackham answers key questions such as “What makes success in major sales” and “Why do techniques like closing work in small sales but fail in larger ones?”.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

User Pilot

OCTOBER 30, 2023

responds to questions like: What attracts the attention of customers, and what goes unnoticed? Which specific aspects of your website or app frustrate them? What activities or patterns do customers exhibit just before they leave your website or app? Which specific aspects of your website or app frustrate them?

Payment Solutions 52

Payment Solutions Payments Payment Methods Payment Services 52

User Pilot

OCTOBER 30, 2023

Basically, every user interaction is an event, and this can be everything that the user does in the app or on the website, for example, clicking on a button, completing a form, viewing a page, closing a pop-up window, etc. Web and mobile support – Heap works on all kinds of products, be it websites, web applications, or mobile apps.

Payments 52

Payments Payment Solutions Payment Methods Payment Services 52

User Pilot

OCTOBER 30, 2023

Heap pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Web and mobile support – Heap works on all kinds of products, be it websites, web applications, or mobile apps. Let’s take a closer look at its benefits.

Engagement 52

Engagement Payments SaaS Payments Payment Services 52

User Pilot

OCTOBER 30, 2023

Heap pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Web and mobile support – Heap works on all kinds of products, be it websites, web applications, or mobile apps. Let’s take a closer look at its benefits.

Payments 52

Payments SaaS Payments Payment Solutions Payment Services 52

User Pilot

OCTOBER 30, 2023

Heap pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Web and mobile support – Heap works on all kinds of products, be it websites, web applications, or mobile apps. Let’s take a closer look at its benefits.

SaaS Payments 52

SaaS Payments Payments Payment Services Payment Solutions 52

User Pilot

OCTOBER 30, 2023

Heap pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Web and mobile support – Heap works on all kinds of products, be it websites, web applications, or mobile apps. Let’s take a closer look at its benefits.

Payments 52

Payments Payment Solutions Payment Services Payment Methods 52

User Pilot

NOVEMBER 28, 2023

It enables product teams to create, implement, and test personalized in-app onboarding experiences. The platform also helps you announce new product features and collect customer feedback. No live chat : While Appcues offers educational resources and a help center (Help Docs), customer support is limited to email and phone.

Payments 52

Payments Payment Solutions SaaS Payments Software Review 52

User Pilot

NOVEMBER 28, 2023

It enables product teams to create, implement, and test personalized in-app onboarding experiences. The platform also helps you announce new product features and collect customer feedback. No live chat : While Appcues offers educational resources and a help center (Help Docs), customer support is limited to email and phone.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Software Review 52

User Pilot

NOVEMBER 28, 2023

It enables product teams to create, implement, and test personalized in-app onboarding experiences. The platform also helps you announce new product features and collect customer feedback. No live chat : While Appcues offers educational resources and a help center (Help Docs), customer support is limited to email and phone.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Payment Services 52

User Pilot

FEBRUARY 26, 2024

Lou Assist is a product adoption tool built by the customer success platform Totango. A/B testing : The ability to test different message content, formats, or delivery methods to determine which is most effective. Personalization : The ability to personalize messages based on user behavior, goals, or other attributes.

Payment Solutions 52

Payment Solutions Software Review Pricing Payments 52

User Pilot

NOVEMBER 24, 2023

UserIQ is a customer success platform that helps uncover health insights, predict user hurdles, and simplify account management. In addition, UserIQ poses features like a customer health dashboard, product intelligence, plays, and in-app engagements such as user onboarding tours. There is a better tool for your SaaS than UserIQ!

Payment Solutions 52

Payment Solutions SaaS Payments Software Review Payments 52

User Pilot

FEBRUARY 26, 2024

Lou Assist is a product adoption tool built by the customer success platform Totango. Lou Assist’s user segmentation User segmentation is incredibly important for sorting customers based on their goals or use cases and then personalizing the product experience accordingly.

Software Review 52

Software Review Pricing Payment Solutions Technical Review 52

User Pilot

FEBRUARY 26, 2024

Lou Assist is a product adoption tool built by the customer success platform Totango. In-app self-help : Users want quick and easy support, so the DAP you select must be able to create and customize an in-app self-service widget with a knowledge base, video tutorials, etc. You’ll also get a custom service-level agreement (SLA).

Software Review 52

Software Review Pricing Technical Review Payment Solutions 52

User Pilot

JULY 6, 2023

1 – Userpilot Userpilot is a customer success platform with the ability to create, design, and trigger in-app surveys , either from scratch or by using any of the multiple templates available. We know it’s perfect for customer success and product marketing because we built it for it. HIPAA compliance and SLA.

Payment Solutions 88

Payment Solutions Payment Methods Software Review Payments 88

SmartKarrot

JANUARY 28, 2022

The Blue Dot is an Israel-based SaaS platform that helps businesses connect the dots to finish the transactional story of each employee, going beyond tax compliance. Deep Instinct is an online security firm specializing in deep learning. It can store petabytes of data in a single blade, giving it mainframe capabilities.

SaaS Payments 10

SaaS Payments Payment Solutions Payment Methods Payment Services 10