Remove compliance Remove Customer Success Remove Leadership Remove Sales Recruiting
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Nov 22 – Customer Success Jobs 

SmartKarrot

Consistently meet targets for customer satisfaction, issue resolution, cross/up-sell, and the economics of customer care organization. Build an engine for positive team growth across recruiting, training, management, and operations. Create a productive, high-energy, and achievement-oriented team environment.

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Feb 21 – Customer Success Jobs

SmartKarrot

To provide high levels of customer satisfaction, recruit and train the best customer success managers. Line manage the team, cultivate a positive team culture, hold regular 1-on-1 meetings and team gatherings, and make sure that decisions, plans, and goals are communicated and that problems are promptly fixed.

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The Secret to Global Sales Expansion in Uncertain Times

Sales Hacker

Elements of Successful Global Sales Expansion. “Be Successful global expansion is all about capitalizing on the right opportunity at the right time. So, let’s look at four keys to a successful global sales expansion. It takes a particular type of sales leader to be the first in a new country or region.

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The CEO Job Description: In Reductionist Form

Kellblog

For example: Marketing exists is to make sales easier. HR exists to help managers manage. Customer success exists to get renewals and spot expansion opportunities. This one depends on your sales/success model.) Legal compliance. Recruiting support. ” Yes, but indirectly.

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Jul 13 – Customer Success Jobs

SmartKarrot

Role: VP of Customer Success Location: Remote, Cambridge, England, United Kingdom Organization: Gearset As a VP of Customer Success, you will work with the senior leadership team to shape and edit our customer success strategy. Recruit, train, mentor, and scale the team. Happiness Engineers.

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SaaStr Podcast #217: Stripe COO Claire Hughes Johnson on The Trapdoor Decisions to Avoid When Scaling

SaaStr

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. And at the risk of giving you a full Stripe sales pitch, don’t worry, that’s in my other talk. The exchange of value.

Scale 114
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Understanding the Joint Success Plan: A Tool for Outcome-Based Customer Success Management

ChurnZero

A J oint Success Plan is a simple but powerful tool for outcome-based customer success management. It’s designed to help solution providers align with their customers’ business goals and objectives. Customer success continues to evolve as a practice within companies that enjoy recurring revenue models.