compliance Customer Success Headcount 
SaaStr
JUNE 29, 2025
” The Discovery : Companies didn’t just need payments—they needed payments plus compliance. The Result : After pivoting from “payments only” to “payments + compliance,” they onboarded their first 100 clients and raised Series A. Local labor laws were the real blocker, not payment rails.
Stax
AUGUST 12, 2025
So how do you grow revenue without changing your processes or headcount? Answer: Get more customers to actually use embedded payments. Your marketing, sales, and customer success teams need playbooks to drive education and usage and Stax is here to support your team in all of these areas. It’s a growth lever.
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Valuize Consulting
DECEMBER 17, 2024
Defining the right Customer Success Manager (CSM)-to-account ratio is a nuanced challenge. This applies to any customer success focused role assigned a portfolio of accounts. Getting it wrong impacts your Net Revenue Retention (NRR) performance, customer experience, and operational efficiency.
Sales Hacker
JULY 23, 2025
With over 15 years of go-to-market experience across foodtech and vertical SaaS, Erica has led revenue at companies like Slice, Seated, and Odeko, and held roles across sales, customer success, partnerships, and RevOps.
ChurnZero
DECEMBER 19, 2024
Theyquestion the status quo, and relentlessly pursue their customers’ success, using ChurnZero software to power their initiatives and achieve breakthrough results. We’re delighted to introduce the winners of the 2024 ChurnHero Awards for customer success! Here’s who they are, and how they did it.
Sales Hacker
JUNE 24, 2025
Navigating payroll, benefits, and compliance shouldn’t slow you down. Over the last year and a half has built kind of a, a following in AI and medical affairs space that has started to not only add oil to the kind of end-to-end, top of funnel to, to contract phase, but also with customer success. That’s where TriNet comes in.
Sales Hacker
FEBRUARY 11, 2025
Um, in the old world, you basically downloaded a list of accounts and those accounts had things like industry, employee, headcount, headquarters, founded date, you would then get a list of contacts. Um, what are their customer success patterns? So what defines a customer success, like a really great, happy customers?
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