SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. But we provide a combination of APIs and software. They built their first company and sold it when they were teenagers. Dare I say SaaS.

Scale 121

Scale Payment Services Payment Methods Sales Hiring 121

OpenView Labs

NOVEMBER 18, 2019

My personal frustration was not reason enough to launch a company, but I quickly realized just how acute and pervasive these problems were for a variety of roles across many industries. With software “ eating the world ,” as Marc Andreessen wrote in the WSJ back in 2011, every company was going to be facing these technology-related problems.

Payment Solutions 41

Payment Solutions Sales Hiring Payment Methods Payments 41

Incredo

NOVEMBER 7, 2019

2) We are going to talk about careless and even strange mistakes that SaaS salespeople make during software product demos. If you need more info on how to build relations with potential investors, just check out the link above. You may be giving software demo to a prospective customer (live one-on-one). Should you panic?

Payment Solutions 168

Payment Solutions Software SaaS Payments Payments 168

Chargify

APRIL 23, 2019

It came up because people regularly refer to Chargify as a startup, but our company has been around since 2009. There are specific stages a software-as-a-service (SaaS) company moves through during its life cycle. Do you really need to know what phase your company is in?”. Payment overdue. I don’t think so.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

SmartKarrot

MARCH 8, 2022

Dana Soza Customer Solutions CEO, is one of the most prominent and revered Customer Success professionals in California, US. Daphne Lopes is a Customer Success leader with experience with operations, product management, and professional services (SaaS and Payments). Daphne Lopes. In turn, Diana helps her clients’ businesses grow.

VP of Engineering 21

VP of Engineering Customer Success Scale SaaS Payments 21

SaaStr

NOVEMBER 21, 2020

I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. And actually, one of the restaurants burned down and took our whole prototype with us, and that was pretty much the end of that company.

SaaS Payments 264

SaaS Payments Scale Payment Services Payment Solutions 264

SaaStr

APRIL 18, 2019

They were building time and expense software. And so we started building a cloud solution, but it was a long arduous journey. Our next company SteelBrick was inspired by the first and SteelBrick was really a next generation CPQ and one of our audience members Lars Nielsen is right here. Dell was selling configural PCs online.

Sales Recruiting 174

Sales Recruiting VP of Engineering Scale SaaS Payments 174

Sales Hacker

OCTOBER 20, 2021

Contracts are the lifeblood of modern companies. They define relationships, outline rights and responsibilities, and spell out the details of any sale, including price, timing, payment terms, warranties, and more. But there are solutions available to inefficient, manual contracting processes that create pain for sales and legal alike.

Payment Services 104

Payment Services Technical Review Payments Software Review 104

SaaStr

DECEMBER 10, 2019

WePay CEO Bill Clerico and COO Tina Hsiao discuss how the company went from launch to acquisition. WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. Bill Clerico : We kind of instantly became one of the best funded FinTech companies in the Valley.

Payment Services 134

Payment Services Merchant Services Payment Solutions Payments 134

SaaStr

MARCH 17, 2020

If you’re able to identify the customers who had really explicit pain with their prior provider that drove them to choose your solution, these are going to be really great customers to enlist as advocates as well. It’s almost like a point system where if you do this, then you get Y. What am I going to get?

Scale 146

Scale Payment Services Sales Hiring Payment Methods 146

Chart Mogul

FEBRUARY 19, 2020

The impact this structure has on company culture, customers, and brand recognition isn’t immediate, but with time, it can prove to be significant. In turn, errors in commission payments can happen if you are not careful. For example: Your employee attends a training seminar to further their knowledge. Click To Tweet.

Sales Hiring 130

Sales Hiring Sales Business SaaS Payments 130

OpenView Labs

SEPTEMBER 5, 2019

As software pervades every sector of the world economy, the developers building it are rapidly becoming the most important buyers of technology and infrastructure in companies of all sizes. As a company that builds economic infrastructure for the internet – Stripe’s ability to connect with developers is central to our mission.

Underperforming Technical Team 40

Underperforming Technical Team Scale Sales Hiring SaaS Payments 40

CustomerSuccessBox

JULY 19, 2022

A foolproof onboarding procedure addresses all aspects of: Finance: The payment process, as well as invoicing and billing, should be as simple as possible. Engineering: If the product needs to be configured with the client’s internal systems, it should be done quickly and efficiently by experts. Time to Value.

Customer Success 52

Customer Success SaaS Payments Payment Services Outsourced Development 52

SaaStr

OCTOBER 24, 2019

But invoicing happens to be connected to something really, really important, which is payments. So if you get the invoice, you get the payment and that’s a lot more interesting. ” And now we have the first crop of hundred billion dollar SaaS companies, right? So, I think the burn side, right? ” No.

Payments 102

Payments Payment Features SaaS Payments Underperforming Technical Team 102

Chart Mogul

FEBRUARY 19, 2020

The impact this structure has on company culture, customers, and brand recognition isn’t immediate, but with time, it can prove to be significant. In turn, errors in commission payments can happen if you are not careful. Choosing the Right Billing System for Your SaaS Business [Updated for 2020]. Tweet this quote.

Sales Hiring 52

Sales Hiring Sales Business SaaS Payments 52

SaaStr

JULY 26, 2019

252: Eric Christopher is the Founder and CEO @ Zylo, the software management system built for the cloud pioneering a new standard in software management. Zylo is a software management system built for the cloud, pioneering a new standard in software management. I think cash collections are really important.

Sales Hiring 149

Sales Hiring Scale SaaS Payments Payment Services 149

SaaStr

MARCH 3, 2020

Don’t just check the box because the retained search firm wants to get the second half of their payment. And then the next morning you wake up and you’re thinking about solutions. QUESTION 6: My company is a very technical product and somebody serious software and it’s a new category you were creating like scratch.

Sales Hiring 158

Sales Hiring Sales Recruiting Scale CTO Hire 158

Sixteen Ventures

DECEMBER 31, 2019

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. Metering / Billing / Payment Process. Customer Success Management Software List (Google Doc).

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

SaaStr

OCTOBER 4, 2019

Ep 270: Jeppe Rindom is the Founder & CEO @ Pleo, the simple spending solution for your company automating expense reports and simplifying company expenses. Harry Stebbings: For those that don’t know, Pleo is the simple spending solution for your company, automating expense reports and simplifying company expenses.

Scale 127

Scale SaaS Payments SMB Sales Hiring 127