Incredo

NOVEMBER 7, 2019

You may be live demoing to masses on social media or via on-demand video on your website. The company you are trying to close may be presented with 2-3 reps, but company’s problem is the same. Do you know who will be present at the demo? Did you visit the prospect’s website to see what’s their business at all?

Payment Solutions 168

Payment Solutions Software SaaS Payments Payments 168

SaaStr

NOVEMBER 21, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. My account runs my website.

SaaS Payments 257

SaaS Payments Scale Payment Services Payment Solutions 257

ProfitWell

OCTOBER 1, 2019

While getting everyone on board with culture might feel exhaustive or you might feel like “that” company, it's the down payment for making a strong culture for the long haul. Takeaway: For a culture to be strong, everyone needs to be on board. Mistake 2) Solving for sameness (culture fit vs. culture add).

Company Culture 40

Company Culture Sales Recruiting Scale Software Review 40

SmartKarrot

MARCH 8, 2022

In celebration of International Women’s Day, we are honored to present our Top 50 Women Leaders in Customer Success to Follow list for 2022, celebrating 50 influential women leaders and their inspiring stories of strength and success. Erika is a person who heavily uses and encourages the use of processes and systems. Daphne Lopes.

VP of Engineering 21

VP of Engineering Customer Success Scale SaaS Payments 21

SaaStr

MARCH 17, 2020

Another way that customers become advocates is a personal relationship with the account team. We can also ask informally during a catch-up call, a site visit, personal email out to a ballgame, would you be willing to be an advocate for Talkdesk? One the first one, online reviews is a huge area of focus for our customer marketing team.

Scale 142

Scale Payment Services Sales Hiring Payment Methods 142

SaaStr

OCTOBER 21, 2019

The company raised a monster $60M Series A from Accel and Atomico with only one prior investor being Y Combinator. If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. billion users to pay for virtual goods through their phones. Loving our podcast content?

Scale 100

Scale Payment Methods SaaS Payments Payment Services 100

CustomerSuccessBox

JULY 19, 2022

There is no clearly defined method for planning, developing, and managing a customer success segmentation strategy. In contrast, a framework covers all the best practices & fundamentals that should be present in all B2B SaaS businesses. Personalization is something that data excels at. Create Frameworks for Customer Success.

Customer Success 52

Customer Success SaaS Payments Payment Services Outsourced Development 52

SaaStr

MARCH 3, 2020

So the title of my presentation is The Playbook To Hiring Your First VP Of Sales And Not Screwing It Up. Don’t just check the box because the retained search firm wants to get the second half of their payment. Question is what characteristics of a company are you’re looking for as a VP of Sales? To evaluate, yeah.

Sales Hiring 155

Sales Hiring Sales Recruiting Scale CTO Hire 155

SaaStr

DECEMBER 10, 2019

WePay CEO Bill Clerico and COO Tina Hsiao discuss how the company went from launch to acquisition. WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. The day that acquisition closed, we became a 250,000 person company. Bill Clerico : Yeah.

Payment Services 134

Payment Services Merchant Services Payment Solutions Payments 134

SaaStr

JULY 26, 2019

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. It’s not about the convincing sales rep or the old school view of a sales person anymore. Here’s what Leah talks about: What are the lessons learned from a product reboot? How to navigate a product pivot.

Sales Hiring 141

Sales Hiring Scale SaaS Payments Payment Services 141

Sixteen Ventures

DECEMBER 31, 2019

Metering / Billing / Payment Process. How do I target my customers when they’re not online? In fact, a great question to ask everyone in the company is “how do you contribute to the Desired Outcome of our customers?” Training consumption (online/in-person, technical or otherwise). Customer Acquisition.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

SaaStr

OCTOBER 4, 2019

How does Jesse think about scaling humanity and the personal touch with the scaling of his leadership? If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. We also tap into the more payment ecosystem, and we have ways of earning money there. Harry Stebbings.

Scale 121

Scale SaaS Payments SMB Sales Hiring 121