SaaStr

APRIL 18, 2019

I sell highly engineered complex pumps and I can’t sell them like a book online.” Dell was selling configural PCs online. And for me as I mentioned BigMachines is a very personal problem. And also my personal life, my wife and we, well luckily I found out we were pregnant but we were having twins.

Sales Recruiting 168

Sales Recruiting VP of Engineering Scale SaaS Payments 168

SaaStr

NOVEMBER 21, 2020

I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. And actually, one of the restaurants burned down and took our whole prototype with us, and that was pretty much the end of that company.

SaaS Payments 256

SaaS Payments Scale Payment Services Payment Solutions 256

SaaStr

OCTOBER 21, 2019

As for Robert, prior to MessageBird, he was co-founder and CEO of Zaypay.com which focused on driving mobile payments into 50+ countries, enabling 1.5bln users to pay for virtual goods through their phones (sold to Mobile Interactive Group (MIG). Listen to the start of the episode for a promo code to our upcoming events!

Scale 100

Scale Payment Methods SaaS Payments Payment Services 100

CustomerSuccessBox

JULY 19, 2022

There is no clearly defined method for planning, developing, and managing a customer success segmentation strategy. A foolproof onboarding procedure addresses all aspects of: Finance: The payment process, as well as invoicing and billing, should be as simple as possible. Personalization is something that data excels at.

Customer Success 52

Customer Success SaaS Payments Payment Services Outsourced Development 52

SaaStr

MARCH 3, 2020

You can come up to me after this and I can give you a list of 10 people, but find somebody that’s been a VP of Sales before successfully in a startup, scaled that to some level of success and make that person sort of an independent arbiter of that process. They don’t have an agenda. You take as long as you need.

Sales Hiring 154

Sales Hiring Sales Recruiting CTO Hire Scale 154

SaaStr

DECEMBER 10, 2019

WePay CEO Bill Clerico and COO Tina Hsiao discuss how the company went from launch to acquisition. WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. The day that acquisition closed, we became a 250,000 person company. Bill Clerico : Yeah.

Payment Services 134

Payment Services Merchant Services Payment Solutions Payments 134

SaaStr

OCTOBER 24, 2019

I think that’s a good way to start is with events like this there’s so much content, so much best practice out there now. But invoicing happens to be connected to something really, really important, which is payments. So if you get the invoice, you get the payment and that’s a lot more interesting. ” No.

Payments 102

Payments Payment Features SaaS Payments Underperforming Technical Team 102

Sixteen Ventures

DECEMBER 31, 2019

In 2019 I worked with amazing companies, venture capital firms, and startup accelerators around the world. I also spoke to thousands of people at workshops and events all around the United States and the world – including 5 trips to Brazil – and helped companies grow and spread the word about Customer Success-driven Growth.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

SaaStr

OCTOBER 4, 2019

Listen to the start of the episode for a promo code to our upcoming events! How does Jesse think about scaling humanity and the personal touch with the scaling of his leadership? We also tap into the more payment ecosystem, and we have ways of earning money there. Loving our podcast content? Where are the challenges?

Scale 121

Scale SaaS Payments SMB Sales Hiring 121