BetterCloud

DECEMBER 2, 2024

What was once two different software solutions at the beginning of your fiscal year can look very similar, with the same user experience and delivery model at the end of the year, thanks to new developments and software improvements. Whatever the case may be, it’s more common than you think to have overlapping SaaS products.

Outsourced Development 52

Outsourced Development Technical Review SaaS Software Review 52

Intercom, Inc.

SEPTEMBER 21, 2022

Although we’ve seen consumer software improve in leaps and bounds in the last few years, legacy support software just hasn’t kept up. “44% This has allowed them to work more closely together to create a seamless, holistic communication experience for their customers.

Customer Support 118

Customer Support Scale Scaling Technology 118

Baremetrics

JUNE 26, 2020

But if you’re able to continuously teach your customers new things about your product, it’ll give them a reason to log back in and continue using your software. Improve trial conversions: If you offer a trial period, onboarding is SUPER important. You have until the end of the trial period for users to see the value in your product.

Onboarding 99

Onboarding SaaS Churn Social Media 99

User Pilot

APRIL 9, 2024

Focused on personalized customer communication, Intercom leverages messenger-based interactions and targeted messaging for a highly personalized onboarding experience complemented by a suite of support and marketing tools. Book the demo to find out more! There are a few benefits of investing in a dedicated onboarding system.

Onboarding 52

Onboarding Software Review Sales Hiring SaaS 52