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Dear SaaStr: What’s The Number One Challenge for Scale-Up Stage Founders?

SaaStr

In SaaS, once you have even a few million in ARR, the #1 challenge is recruiting top-tier VPs and building a truly top-tier management team: SaaS products mostly don’t sell themselves. You can hack managing and finding 1–3 reps yourself, but after that, you really need a VP of Sales. She can be your CTO forever.

Scale 252
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What’s The #1 Challenge After $1m-$2m ARR?

SaaStr

In SaaS, it is recruiting your VPs and management team : SaaS products mostly don’t sell themselves. You can hack managing and finding 1–3 reps yourself, but after that, you really need a VP of Sales. You’ll need more than 5–6 core engineers to go big. Q: What’s the number one challenge for scale-up founders?

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What Happens When You Hire the Wrong VP

SaaStr

You know how everyone says you'll never look and wish you'd kept a bad VP as long as you did? That when you make a mis-hire, you'll always look back and say you should have made a change 3-4 month earlier? A lot of classic SaaStr advice has been how to spot the best potential VPs. When to hire them.

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How to Hire A Great VP Sales: The Full Video and Transcript

SaaStr

As part of that, we wanted to look back at some of our most iconic content and sessions. One of the first what How to Hire a Great VP of Sales at the New York Enterprise Tech Meet-Up (thank you to John Lehr and Work-Bench for setting this up). I’m doing this thing for the first time. SaaStr is Turning 10!

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The Founder’s Guide to Developer-led Growth with WorkOS (Video)

SaaStr

Anyone who says the developer market is not strong is behind the times. It might even be months later that a VP of Engineering or a CTO or CFO realizes that they’re built on a new platform. Net dollar retention and negative churn metrics are very favorable with developer products. The contract size grows.

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VPs That Can’t Hire … They Aren’t Real VPs. At Least, Not Yet.

SaaStr

Perhaps the single most important thing you can ever do in SaaS, at least after $1m in ARR or so, is hire the best VPs you can. We’ve talked a lot over the years about how not to hire a wrong VP of Sales — 70%+ of the first VPs of Sales don’t make it even 10 months. Check who they hired.

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6 Ways To Get Customer Success More Clout (and a Seat at the Table) – Part 1

ChurnZero

Acquisition gets all the glory while Customer Success gets relegated the part of the unsung hero.”. Note: This two-part article was adapted from Anna’s BIG RYG session “ When Customer Success Is a Second-Class Citizen.” Churn is referred to as a “Customer Success problem” inside your organization. OK, ready for some tough love?