Stax
JUNE 3, 2025
In this article, we’ll break down what a SaaS platform is, highlight real-world examples, and explore key strategies to succeed in the fast-moving software-as-a-service industry. A SaaS platform is cloud-based software that delivers tools, features, and services over the internetno downloads or hardware required.
SaaStr
JUNE 19, 2025
Without an internal champion whose future is tied to yours, you’re just a vendor getting lip service. I want to build a better churn detection engine. DevOps Engineers may see the most dramatic change. Data analysts will shift from writing SQL to providing semantic context. .”
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CloudGeometry
NOVEMBER 19, 2021
DevOps is a given in today’s software engineering world. Five or years ago, the writing was on the wall, and the DevOps Research Assessment project set out to quantify what separates leaders – the companies whose software is eating the world – from the laggards (who are now really struggling in the face of the pandemic).
SaaStr
JANUARY 20, 2022
You get a complete overview of your global subscriber base; MRR, ARPU, ASP, churn and LTV are presented in a beautiful and easy to use dashboard. We help SaaS companies proactively manage customer relationships, measure customer health, minimize churn and maximize revenue. Our clients love to use our solution. Every day, all day.
Intercom, Inc.
APRIL 6, 2022
Atlassian: Wayne Stewart, Head of CSS Cloud Growth – DevOps & IT. Wayne Stewart, Atlassian’s Head of CSS Cloud Growth – DevOps & IT, led the support team at incident management platform Opsgenie before it was acquired by Atlassian in 2018. Customer experiences can have a domino effect across a business.
ChurnZero
OCTOBER 26, 2021
Overall SaaS Award – Customer Service Category Winners: AppFolio Investment Management. Overall SaaS Award – Development + DevOps Category Winners: InfluxData. ChurnZero helps subscription businesses fight customer churn. Overall SaaS Award – Commerce Category Winners: Chargify. HiringThing. Quantum Metric.
OPEXEngine
OCTOBER 5, 2021
In more mature software companies, we see oversized returns for companies that are moving to software-as-a-service subscription models (see Figure 1). While there were some worries that the transition to the service subscription model would reduce software’s traditional stickiness, those concerns may have been overwrought.
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