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Thanks to ChartMogul, ClientSuccess, DuploCloud, FullStory, PeopleAI, and Quolum for Sponsoring SaaStr Annual 2022!

SaaStr

ChartMogul is an analytics platform to help you run your subscription business. You get a complete overview of your global subscriber base; MRR, ARPU, ASP, churn and LTV are presented in a beautiful and easy to use dashboard. ClientSuccess is revolutionizing the way SaaS companies manage, retain, and grow their existing customer base.

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SaaS Is Spurring the Next Cycle of Software Superperformance

OPEXEngine

The shift to cloud-based subscription models is creating even more value in a thriving sector. In more mature software companies, we see oversized returns for companies that are moving to software-as-a-service subscription models (see Figure 1). Sticky after all. Four ways to drive value. Embrace the cloud operating model.

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ChurnZero Named Overall SaaS Category Winner in 2021 APPEALIE Awards

ChurnZero

Overall SaaS Award – Customer Service Category Winners: AppFolio Investment Management. Overall SaaS Award – Development + DevOps Category Winners: InfluxData. ChurnZero helps subscription businesses fight customer churn. Overall SaaS Award – Commerce Category Winners: Chargify. HiringThing. Submittable.

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Pursuing DevOps Momentum: Measuring what matters

CloudGeometry

DevOps is a given in today’s software engineering world. Five or years ago, the writing was on the wall, and the DevOps Research Assessment project set out to quantify what separates leaders – the companies whose software is eating the world – from the laggards (who are now really struggling in the face of the pandemic).

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Navigating Choppy SaaS Waters

Chart Mogul

If you think about your DevOps, moving from one cloud infrastructure setup to another is quite a demanding task that requires resources and manpower. This is one of the tactics SaaS companies use to shore up churn. Trust us, we did it recently and you can read more about our migration here.

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What is a good Net Retention Rate in SaaS?

CustomerSuccessBox

You mostly need repeat purchases to get payments with a subscription model and it is easier to impress existing customers than starting all over to acquire new ones. With this model for some reason people churn out and that’s when businesses are more likely to see a net retention rate in SaaSthat is less than 100%. With low CAC.

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Top 50 AI Companies in SaaS (2020 Edition)

SmartKarrot

Today in 2020, there exists a service-based digital solution for every other problem or cause. HubSpot is a pioneer brand when it comes to inbound marketing, sales, and services. With the influence of AI, it not only makes all its services more beneficial for the user but also generates huge productivity profits from them.

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