User Pilot

MARCH 26, 2024

Akkio – the best digital analytics solution for churn prediction. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product. You can take these insights to boost conversions, increase retention, and mitigate customer churn.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

Akkio – the best digital analytics solution for churn prediction. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product. You can take these insights to boost conversions, increase retention, and mitigate customer churn.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

AUGUST 31, 2023

sign-up or churn), you have to configure them from scratch. The tool is still under development, so there are a number of known issues that can cause problems for users. and at a custom session pricing. Premier: This plan is also a custom one you can negotiate by contacting Heap's team. Heap pricing.

Software Review 59

Software Review Technical Review Underperforming Technical Team Retention 59

User Pilot

MARCH 11, 2024

Looking for an effective churn analytics tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your churn analytics needs. Looking for a Better Alternative for Churn Analytics? Try Userpilot!

Software Review 52

Software Review Churn Systems Review Technical Review 52

User Pilot

MARCH 14, 2024

Looking for an effective churn analytics tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your churn analytics needs. Looking for a Better Alternative for Churn Analytics? Try Userpilot!

Technical Review 52

Technical Review Software Review Churn Systems Review 52

User Pilot

DECEMBER 10, 2023

Looking for a good churn analytics tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for churn analytics on review sites, but they don’t make the choice any easier. Get a Userpilot demo for churn analytics and drive your product growth code-free.

Churn 52

Churn Software Review Underperforming Technical Team Technical Review 52

User Pilot

DECEMBER 10, 2023

Looking for a good churn analytics tool and wondering which one of Pendo, Appcues, and Mixpanel is the best option for your SaaS company? There are plenty of tools for churn analytics on review sites, but they don’t make the choice any easier. Get a Userpilot demo for churn analytics and drive your product growth code-free.

Churn 52

Churn Software Review Underperforming Technical Team Technical Review 52

SaaStr

DECEMBER 31, 2019

She founded Box’s growth team as well as the product operations team. And before box she ran product and engineering teams building large scale financial platforms for Accenture clients. Ciara : Craig’s designed and led teams at enterprise and consumer companies including Salesforce, eBay, and Google.

Enterprise 132

Enterprise Underperforming Technical Team Scale B2B 132

SaaStr

NOVEMBER 22, 2019

Before Optimizely, Travis spent 6 years at Salesforce in a number of sales roles including building the first Platform Sales team. Why does it suggest misalignment between customer and vendor from Day 1? What does Travis advise founders when it comes to uniting customer facing teams? * Loving our podcast content?

Underperforming Technical Team 166

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 166

SaaStr

NOVEMBER 29, 2019

286: Allie Janoch is the Founder & CEO @ Mapistry, the startup that makes environmental compliance simple. In Today’s Episode We Discuss: * How Allie made her way from the world of Yahoo to founding the game changer of environmental compliance in Mapistry. How does Allie advise other founders on scaling sales teams?

Sales Hiring 132

Sales Hiring Underperforming Technical Team Technical Advisors Scale 132

FastSpring

JANUARY 27, 2022

“It turned out that many refund requests happened because the company had failed to inform customers about their upcoming billing cycle,” Jon told us. And interestingly, many of those customers resubscribed later on in the year.”. How Enchant reduced churn and support requests related to account owner issues.

Merchant Services 110

Merchant Services Payment Services SaaS Payments Payment Solutions 110

User Pilot

MAY 12, 2024

Those developing software for mobile devices or cross-platform use should look for alternatives with mobile support (such as the aforementioned Smartlook). It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. What do users say about Hotjar?

SaaS 52

SaaS Software Review Scale Underperforming Technical Team 52

User Pilot

MARCH 16, 2024

It enables product teams to create, implement, and test personalized in-app onboarding experiences. The platform also helps you announce new product features and collect customer feedback. WalkMe is a digital adoption platform that can help you create frictionless experiences for your customers. Pricing is available on request.

Software Review 52

Software Review Technical Review Onboarding Underperforming Technical Team 52

User Pilot

MAY 12, 2024

TL;DR Mixpanel is a simple and powerful product analytics tool that allows product teams to track and analyze in-app product engagement. It allows your team to see every moment of the customer experience clearly, so you can make changes that work. Let’s dive in!

Software Review 52

Software Review SaaS Underperforming Technical Team Technical Review 52

User Pilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. Get a Demo 14 Day Trial No Credit Card Required What is Mixpanel?

Software Review 52

Software Review Retention Technical Review Systems Review 52

User Pilot

MAY 12, 2024

Here are three scenarios where it makes sense to look for a Heap alternative : Your team lacks technical know-how – While it’s easy to install and configure Heap, navigating its features requires a bit of technical expertise. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest.

Technical Review 52

Technical Review Software Review SaaS Underperforming Technical Team 52

User Pilot

MARCH 16, 2024

It enables product teams to create, implement, and test personalized in-app onboarding experiences. The platform also helps you announce new product features and collect customer feedback. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. You’re on a budget.

Software Review 52

Software Review Underperforming Technical Team Technical Review Onboarding 52

User Pilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. Get a Demo 14 Day Trial No Credit Card Required What is Mixpanel?

Software Review 52

Software Review Technical Review Systems Review Pricing 52

User Pilot

MARCH 14, 2024

Here are three scenarios where it makes sense to look for a Heap alternative : Your team lacks technical know-how – While it’s easy to install and configure Heap, navigating its features requires a bit of technical expertise. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

User Pilot

MARCH 14, 2024

Here are three scenarios where it makes sense to look for a Heap alternative : Your team lacks technical know-how – While it’s easy to install and configure Heap, navigating its features requires a bit of technical expertise. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest.

Technical Review 52

Technical Review Software Review Pricing Underperforming Technical Team 52

User Pilot

MARCH 14, 2024

Here are three scenarios where it makes sense to look for a Heap alternative : Your team lacks technical know-how – While it’s easy to install and configure Heap, navigating its features requires a bit of technical expertise. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

User Pilot

OCTOBER 30, 2023

Heap is a robust product analytics platform that provides users with a plethora of in-depth insights into customer behavior and needs. Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. Similarly, you can share Session Replays with other team members.

Engagement 52

Engagement Payments SaaS Payments Payment Services 52

User Pilot

OCTOBER 30, 2023

Heap is a robust product analytics platform that provides users with a plethora of in-depth insights into customer behavior and needs. Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. Similarly, you can share Session Replays with other team members.

Payment Solutions 52

Payment Solutions Payments Payment Methods Payment Services 52

User Pilot

MARCH 30, 2024

WalkMe is a digital adoption platform that can help you create frictionless experiences for your customers. The platform is built keeping the compliance, scalability, and security needs of enterprises in mind. Using it, you can onboard customers and keep them engaged throughout their lifetime with your business.

Software Review 52

Software Review Onboarding Underperforming Technical Team Enterprise 52

User Pilot

MARCH 16, 2024

It enables product teams to create, implement, and test personalized in-app onboarding experiences. The platform also helps you announce new product features and collect customer feedback. Whatfix is a digital adoption platform that helps enterprise organizations with onboarding, training, and supporting their employees or customers.

Software Review 52

Software Review Technical Review Underperforming Technical Team Onboarding 52

User Pilot

MARCH 16, 2024

It enables product teams to create, implement, and test personalized in-app onboarding experiences. The platform also helps you announce new product features and collect customer feedback. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics.

Software Review 52

Software Review Technical Review Underperforming Technical Team Onboarding 52

User Pilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. Get a Demo 14 Day Trial No Credit Card Required What is Mixpanel?

Software Review 52

Software Review Systems Review Technical Review Pricing 52

User Pilot

MARCH 18, 2024

WalkMe is a digital adoption platform that can help you create frictionless experiences for your customers. The platform is built keeping the compliance, scalability, and security needs of enterprises in mind. Using it, you can onboard customers and keep them engaged throughout their lifetime with your business.

Software Review 52

Software Review Technical Review Onboarding Underperforming Technical Team 52

User Pilot

DECEMBER 12, 2023

TL;DR Retention analytics , also known as survival analytics, identifies the causes of customer churn. Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. It enables product teams to create, implement, and test personalized in-app onboarding experiences.

Retention 52

Retention Software Review Technical Review Underperforming Technical Team 52

User Pilot

DECEMBER 12, 2023

TL;DR Retention analytics , also known as survival analytics, identifies the causes of customer churn. Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. It enables product teams to create, implement, and test personalized in-app onboarding experiences.

Retention 52

Retention Software Review Technical Review Underperforming Technical Team 52

User Pilot

FEBRUARY 26, 2024

No Free Trial : Most SaaS product teams might want to experiment with a tool before swiping a card for it. If you’re looking for a better option for proactive customer service, Userpilot exceeds both functionality and value for money compared to UserIQ. Looking for a Better Alternative for Proactive Customer Service?

Software Review 52

Software Review Technical Review Systems Review Pricing 52

User Pilot

MAY 12, 2024

It enables product teams to create, implement, and test personalized in-app onboarding experiences. The platform also helps you announce new product features and collect customer feedback. What makes this platform even better is the fact that it offers no-code features that make it suitable for non-technical teams.

SaaS 52

SaaS Software Review Onboarding Technical Review 52

User Pilot

MAY 12, 2024

It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. It helps product teams onboard new users, creates guides/checklists, and surveys customers to gather valuable feedback. These features come in handy for marketing, product, and sales teams alike.

Software Review 52

Software Review SaaS Technical Review Onboarding 52

User Pilot

MARCH 16, 2024

The solution makes it possible for teams to onboard, engage, and retain users without needing coding skills to create these in-app experiences. Whatfix is a digital adoption platform that helps enterprise organizations with onboarding, training, and supporting their employees or customers. Full customer support access.

Software Review 52

Software Review Technical Review Underperforming Technical Team Onboarding 52

User Pilot

MARCH 14, 2024

Here are three scenarios where it makes sense to look for a Heap alternative : Your team lacks technical know-how – While it’s easy to install and configure Heap, navigating its features requires a bit of technical expertise. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

User Pilot

MARCH 30, 2024

It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Rather than requiring extensive coding and development effort, Userlane enables organizations to craft intuitive product tours rapidly. Many customers have complained about the subpar support that Whatfix offers.

Software Review 52

Software Review Technical Review Underperforming Technical Team Onboarding 52

Sales Hacker

MAY 26, 2020

When is it time to hire someone in customer success? How to organize customer success. When is it time to hire someone in customer success? How to organize customer success [15:16]. As companies adapt to this new normal, keeping your sales team moving together is more essential than ever.

Scale 96

Scale Sales Hiring Technical Advisors Automotive 96