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SaaStr Podcasts for the Week with Bernadette Nixon, Jay Snyder, Nick Mehta, Loren Padelford, and Jason Lemkin

SaaStr

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

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FastSpring Annual Recap: Reflecting on 2020 and Looking Ahead to 2021

FastSpring

While much of this was fueled by the strength of their offerings and the rise in ecommerce as a whole, at FastSpring, we rolled out a program to proactively assess and help optimize all facets of our customers’ ecommerce experience and rolled this program out to many of our largest customers. We acquired SalesRight.

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Why Sales Tax Compliance Matters for Growing SaaS Companies

SaaStr

Let’s explore a few more ways in which sales tax compliance could impact your growing business. It’s part of doing business! Or 2) File sales tax returns online through a sales tax solution that tells you when, where, and what you need to remit. Your tax payments are also made for you with TaxJar’s AutoFile. .

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My First 16: Welding Yourself to Early Customers with Marqeta’s Jason Gardner

Andreessen Horowitz

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. So, I co-founded another payments company called PropertyBridge, which allowed you to pay rent electronically.

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Is Seed the new Series A? (Video + Transcript)

SaaStr

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. The panel that we are in is called Is Seed the New Series A, and this is a question that I’ve been asking informally yesterday and today.

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11 Key SaaS Roles and Responsibilities in 2023

User Pilot

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged.

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Taking a $4B Company from Consumer to B2B with Pluralsight (Video + Transcript)

SaaStr

What sets apart some of the most successful, high-growth companies we see today—Slack, Dropbox, Atlassian—has been their ability to tap into and master a new GTM strategy: B2C2B. It’s awesome to be back at SaaStr and be with all of you, and I’m really looking forward to this time we have together. He had a sense for it.

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